I’m very happy with the services provided and I’m definitely tired of big pharmaceutical pills having very bad results. It’s about time for some other kind of relief from my problems that’s natural. F... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I did experience some difficulties. Customer service was great. It ended up that I went through another service and was finally able to receive my card. I thought the other source was provided by the... Toon meer
Bedrijf heeft geantwoord
The medical professional who assisted me was Wendy and she was great. She assisted in suggestions and advice on other treatments and other THC/CBD options for my chronic pain. It was pleasure deali... Toon meer
Bedrijf heeft geantwoord
Great service from the moment we arrived, through the registration process, and the nugg is first rate. Excellent experience all around. These associates know their product and are fun to work with
Bedrijfsgegevens
Geschreven door het bedrijf
Get approved online for medical cannabis in as little as 15 minutes. Trusted by Millions. Free to see if you qualify.
Contactgegevens
Verenigde Staten
- nuggmd.com
4,8
Uitstekend
768 reviews
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Quick and super easy
2 augustus 2026
Review zonder uitnodiging
Antwoord van NuggMD
Thank you so much for the great feedback! We’re really glad to hear your experience was quick and super easy. If you ever need anything else, we’re here to help.
Pleasant Experience
The online process was easy to understand and navigate. The doctor was friendly and answered all the questions I had. It was a great experience.
3 augustus 2026
Review zonder uitnodiging
Antwoord van NuggMD
Thank you for sharing your positive experience! We're so pleased to hear that you found our online process easy to understand and navigate. It's wonderful to know that your doctor was friendly and able to answer all your questions, making it a great experience for you.
Antwoord van NuggMD
We're so happy to hear that our fast approval process met your expectations. We appreciate your positive feedback!
Great service
First talked to Vincent in customer service and he was great and answered all of my questions about the process. Then the sign up and meeting with the doctor was very informative and easy to do. Overall it was a great experience.
2 augustus 2026
Review zonder uitnodiging
Antwoord van NuggMD
We're so happy to hear about your positive experience with us! It's wonderful to know that our team provided clear information and that your sign-up and consultation were easy and informative. We truly appreciate your kind words.
Very straightforward easy and…
Very straightforward easy and convenient thank you very much for all your help
3 augustus 2026
Review zonder uitnodiging
Antwoord van NuggMD
We're so happy to hear that you found our service straightforward, easy, and convenient. Thank you for your wonderful feedback and for choosing us!
The doctor was very helpful and polite
The doctor was very helpful and polite. Would recommend them to everyone
2 augustus 2026
Review zonder uitnodiging
Antwoord van NuggMD
We are so happy to hear that your experience with the doctor was helpful and polite! Thank you for your kind words and for recommending us.
Antwoord van NuggMD
We are so pleased to hear that our quick response time and great service met your expectations. Thank you for your kind words!
They were great
They were great! Went beyond what I expected! Great group of people. Held my hand through entire process
3 augustus 2026
Review zonder uitnodiging
Antwoord van NuggMD
We are so happy to hear that we exceeded your expectations and provided excellent support throughout your experience. Thank you for your kind words!
Was easier than I expected
Was easier than I expected, thought I would have to jump through hoops to get taken care of
2 augustus 2026
Review zonder uitnodiging
Antwoord van NuggMD
We're so glad to hear that our process was easier than you anticipated! We always aim for a smooth experience.
It was easy but need more clarification
It was easy. The only part that was frustrating was when I was in the virtual waiting room; there was no indication how long it was going to be or if it was working and you were truly working. Luckily, the chat was right there and available. Granted it was an AI bot, but they were available immediately and they able to tell me at least the Dr was "seeing" others and it's approximately a 20 minute wait and that he would CALL my telephone when it's time. So while I was just sitting there on the Internet zoom call for 20-39 minutes by then I realized it was for nothing because my cell phone rang and it was Dr Nugg. It was very easy, but I've had a car me in upstate NY before.
1 augustus 2026
Review zonder uitnodiging
Antwoord van NuggMD
Thank you so much for sharing your experience — I’m really glad the process was easy overall, and I appreciate you pointing out where things felt unclear.
I do want to reassure you that our chat is fully staffed by real, live support agents. We don’t use AI bots for patient communication. When you reached out, an actual team member was the one checking your place in line and letting you know the doctor was finishing up with other patients.
Your feedback about the virtual waiting room is also really helpful. The system doesn’t currently show a countdown or status indicator, and I understand how that can make you wonder whether it’s working. The doctor calling your phone directly is normal — the video room is just a holding space until they’re ready to begin.
We’re always working to make the experience smoother and more intuitive, and your comments genuinely help us improve. Thank you again for taking the time to leave a review, and we’re glad you were able to get certified without any issues.
Antwoord van NuggMD
Thank you so much for sharing this! We’re really glad to hear you had a great experience with the doctor. If you ever need anything else, we’re always here to help.
Excellent operation
The professional manor my request was addressed. Appointment was easy to schedule. Knowledgeable physician.
1 augustus 2026
Review zonder uitnodiging
Antwoord van NuggMD
We're truly happy to hear that our team addressed your request professionally and that scheduling your appointment was easy. We appreciate your kind words about our knowledgeable physician.
Antwoord van NuggMD
We're so glad to hear that our directions were easy to follow. Thank you for your wonderful feedback!
They pull you in and then disappoint you
Edited to add a reply to nuggmd:
My complaint has nothing to do with the Maryland regulations. I understand the rules. My complaint has to do with paying nuggmd for a service and not getting nearly the level of service you claim to be your standard. Last year you did the same thing: told me things would be better going forward, but no refund would be issued. And this year? A new set of complaints for a new set of terrible experiences. Year after year things get worse. I ask for a refund and you write a long flowery speech validating my concerns but doing nothing to actually resolve the issue. Give me my money back so I can go on my way!
———————-
I hate this company. My first experience with them was seamless but all of my renewals have been an insane headache. Last year the doctor literally forgot to submit my certification to the state. I found out when i went to the dispensary and they told me my certification was expired. I had to pay recreational prices and tax until the doctor got his s**t together and did his job. This year, I renewed and then continued to get messages urging me to renew. On the day I renewed, the doc approved me, hung up on me in the middle of our call and then sent me a recommendation letter from 2024. Chat takes an insane amount of time to get responses and don’t even try to expect resolution. Anytime I ask for a refund because my experience has been awful, it’s all smiles and gaslighting. Last year they sent me a whole $20 for my trouble AFTER I submitted a formal complaint to the BBB. It doesn’t even begin to scratch the surface of making things right after the cluster-eff of working with this garbage company. As soon as my prepaid renewals are done, i’m done with nuggmd. You have ONE JOB and you have failed me more than you have done what I pay you to do.
30 juli 2026
Review zonder uitnodiging
Antwoord van NuggMD
Thank you for sharing your experience — I’m truly sorry for the frustration and confusion you’ve dealt with during your recent renewals. You’re absolutely right to expect clear communication, timely submissions, and a smooth process every year, and I understand how upsetting it is when any part of that falls short.
For your Maryland renewal specifically, the state’s system only allows physicians to submit certifications once you’re close to your actual expiration date. In your case, the earliest date the system will accept your renewal is **September 9th**. Your doctor has already set a reminder to submit it as soon as the state opens the window, so you won’t need to take any additional steps.
I also want to acknowledge the issues you described with communication delays, mixed renewal messages, and the call experience you had. That’s not the standard we aim for, and I’m sorry you were left feeling dismissed and unsupported. We’re reviewing this internally to make sure these concerns are addressed.
Regarding refunds, I hear your frustration. You should never feel brushed off when asking for help, and I’m sorry past resolutions didn’t feel meaningful to you. Your feedback is being shared with our support and medical operations teams so we can improve both our communication and our follow‑through.
We’ll continue monitoring your renewal and ensure it’s submitted promptly once the state allows it. If you need anything in the meantime, we’re here to help.
Very efficient and courteous staff
31 juli 2026
Review zonder uitnodiging
Antwoord van NuggMD
We are so glad to hear that our staff provided you with such efficient and courteous service. Thank you for your kind words.
It was quick process
It was quick process! Waiting to receive card
24 juli 2026
Review zonder uitnodiging
Antwoord van NuggMD
We appreciate you sharing your experience. We are glad the process was quick for you and we hope you receive your card soon.
Antwoord van NuggMD
We're delighted to hear that your experience with us was so fast and easy! We truly appreciate you taking the time to share your positive feedback.
The application is simple and the…
The application is simple and the doctor spent time with me despite his busy schedule. Well done!!
1 augustus 2026
Review zonder uitnodiging
Antwoord van NuggMD
We are so pleased to hear that you found our application simple and that our doctor was able to dedicate time to you despite their busy schedule. Your kind words are truly appreciated!
Ability to speak with a Dr and get…
Ability to speak with a Dr and get approved. I had follow up questions and they were responded to quickly and efficiently. Appreciate the discount when applying, too. Now I am waiting for the Dept. of Health to send me an email to pay for my card.
31 juli 2026
Review zonder uitnodiging
Antwoord van NuggMD
We're so glad to hear about your positive experience with our doctor and the quick responses to your follow-up questions. We appreciate your kind words and are pleased the discount was helpful. We hope you receive your card soon!
Worth the effort. Vape in confidence no fear of going to jail
Quick and painless. Played phone tags briefly but got dialed in. Letters on the way to state board 3-4 weeks I’ll have card in hand
28 juli 2026
Review zonder uitnodiging
Antwoord van NuggMD
We're glad to hear that the process was efficient for you, despite the brief phone tag. We appreciate your patience and positive feedback!
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