I’ve always been delighted with your products & that you act on feedback ( cotton gussets in pyjamas etc) I wish you& your team every success in the future
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Lees wat reviewers zeggen
Beautiful design but terrible quality. My daughters silk pijamas lost a button after the first use and after only being washed once the seams in the crotch came undone. Washed only twice over all. Aft... Toon meer
Beautiful, romantic and really comfortable night wear. I am a 36E cup size and size 16 dress size and ordered the 38-40EF size chemise and it fitted perfectly. I’m so pleased I purchased another night... Toon meer
Bedrijf heeft geantwoord
Nuiami is guarantee of high quality garments and contemporary design for the modern woman that desires to combine functionality and beauty when it comes to her nightwear and loungewear. You can a... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Sleep beautifully in Nui Ami's collection of luxe cup size A-GG sleepwear and chic loungewear. Designed and made in Britain.
Contactgegevens
The Studio, 47 Lancaster Park, Richmond Upon Thames, TW10 6AD, Richmond Upon Thames, Verenigd Koninkrijk
- +44 208 940 0707
- customerservice@nuiami.com
- nuiami.com
4,4
Uitstekend
130 reviews
Geen gegevens bekend over review-uitnodigingen
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Excellent product
Excellent product, very nicely packaged and an excellent and attentive service. Thanks.
14 januari 2021
Review zonder uitnodiging
Antwoord van Nui Ami Limited
Thank you Alan for your kind review. And so glad your gift was a success.
Best wishes Sanjit
Beautiful, but unfortunately not great
Updated: I wasn't expecting it to have such an elasticated feel. The details clearly state there is 5% elastane in the fabric, and it is 95% silk. The 5% causes the fabric to be very stretchy and strangely clingy which is unexpected in higher end nightwear, particularly as I chose a more generous size. In the terms and conditions it states that VAT will be added to the final cost, but it would be better to include it upfront, as some may find this off-putting, and it is unusual to do this within a company operating within the UK. Since posting my original review, I've also been asked to post a further review which doesn't exactly fill me with confidence.
10 januari 2021
Antwoord van Nui Ami Limited
Thank you for your review, please be assured we take your comments seriously because in fact they help us evolve. To answer your question, we use a combination of 95% silk and 5% elastane for the chemises because we find that the silk moves better over the hips, especially if a lady is more curvy. Personally I also think it make the fabric a little stronger and performs better wash after wash.
The VAT thing is a bit complicated... we have lots of customers from North America and they do not need to pay VAT hence showing the price on the product page without VAT but with a note clarifying that the price is ex vat... however I know it is not ideal and we are trying to somehow make this clearer for our customers... where the system knows your country of origin. This may be a little too sophisticated for our current platform.
Finally not sure why you received two prompts, I will dive into that now...
Sorry we did not meet your expectations but thank you for your honesty.
Best wishes
Sanjit
Lovely PJ’s my wife loves them & great…
Lovely PJ’s my wife loves them & great customer service
9 januari 2021
Antwoord van Nui Ami Limited
Thanks Stephen, and super happy your wife is happy!
When I ordered I received a very…
When I ordered I received a very courteous acknowledgment. The item arrived very quickly. My wife adores it. Many thanks.
8 januari 2021
Antwoord van Nui Ami Limited
Thank you, very kind of you to leave a review. And wonderful to learn your wife is happy!
Best wishes Sanjit
Absolutely delighted with my purchase
Absolutely delighted with my purchase, beautiful quality and perfect fit, really comfortable to wear. So lovely in fact that I ordered another.
5 januari 2021
Antwoord van Nui Ami Limited
Fabulous! So happy you are happy! Sleep beautifully. Sanjit
Superb
Superb, personalised service to match imaginative and high quality, original products.
3 januari 2021
Antwoord van Nui Ami Limited
Thanks Diana, very kind and your review means such a lot to us as a small British luxury brand :)
Enjoy!
Antwoord van Nui Ami Limited
Thank you for your kind words, sorry the chemise did not work out this time. We are working on new styles and more sizes, keep tuned, we want all women to find the perfect chemise!
Antwoord van Nui Ami Limited
Fantastic, thank you for your kind review and glad your wife is happy as well!
Antwoord van Nui Ami Limited
Thank you so much.
I hope your present is a huge success!
Merry Xmas Sanjit
Good service
Very helpful lady. Beautifully wrapped... to be opened at Xmas - I have no doubt what’s inside is good
21 december 2020
Antwoord van Nui Ami Limited
Hello Hugh,
Just to say that I have lodged an official compliant with the Royal Mail who are looking into the issue. Your order was placed on 30th Nov and was dispatched on 1st December by us and is showing as delivered and signed for on 5th December on the RM tracking system. We will keep you updated and I am very sorry about this and we are doing everything we can. Best wishes
Sanjit
All lovely
Being old school, i telephoned and talked to a lovely lady ( poss the owner ), ordered the items and they turned up the next day.
All lovely, from start to finish.
Lets hope my wife likes them.!
Hugh.
21 december 2020
Antwoord van Nui Ami Limited
Thank you,
That is a lovely review. I hope the she will be very happy!
Sanjit
First ever transaction
First ever transaction. Order easy to place. Had to return goods because of size issues. Goods returned and refund made efficiently. Decent people to deal with.
19 december 2020
Antwoord van Nui Ami Limited
Thank you, I am only sorry that the size was not right this time.
But glad you appreciate our diligence.
Best wishes
Sanit
Very quick delivery- lovely product
15 december 2020
Antwoord van Nui Ami Limited
Thank you Kirsty,
Very kind of you to take the time to give us a review.
Best wishes
Sanjit
Superb quality
Superb quality, beautifully wrapped and I feel happy every time I go to bed.
11 december 2020
Antwoord van Nui Ami Limited
Thank you Maxine.
Wishing you a fabulous and silky xmas!
Sanjit xx
Antwoord van Nui Ami Limited
Thankyou.
I hope the present is a huge success.
Sanjit
An excellent range of quality products…
An excellent range of quality products and outstanding customer service. Many thanks Sanjay
7 december 2020
Antwoord van Nui Ami Limited
Thank you for taking the time to review us!
Have a super xmas.
Sanjit
Great service
3 december 2020
Antwoord van Nui Ami Limited
Thanks Doug
I hope your order is very popular on xmas day!
Sanjit
Luxury high-end gifts
I first saw your companies advert in the spectator magazine. I purchased a silk kimono as a gift for my wife, I took a chance on the one size,I was relieved when it fit my wife absolutely perfect, the silk kimono was beautiful and my wife was absolutely delighted. I will definitely be making further purchases and it is very useful to know where I can by luxury gifts for my wife at Christmas and birthdays.
Many thanks Mr Graham Hinitt
18 november 2020
Antwoord van Nui Ami Limited
Thank you
That is such a lovely and considered review.
Have a lovely xmas.
Sanjit
Antwoord van Nui Ami Limited
Our pleasure, have a fantastic xmas and thank you so much for our review :)
Sanjit
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