I had a really positive experience. Muhammed was very helpful, professional and easy to communicate with. He took the time to explain everything clearly and made sure my mum could understand everythin... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I honestly can’t thank Asim enough for all his help and support. From the beginning, he was so polite, patient and understanding. He came out to our property himself, took the time to look aroun... Toon meer
Bedrijf heeft geantwoord
I had the pleasure of meeting Dennis Williams, Housing Conditions Officer at Tenants Advice, and I wish to put on record how well he conducted himself. He arrived courteous and prepared, listene... Toon meer
Bedrijf heeft geantwoord
Bobby was very thorough with his inspection and he went out of his way to keep us informed of his findings about the issues we raised with him. His customer service skills and presentation were top no... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenants Advice has helped thousands of families across England & Wales with housing disrepair claims. Founded in 2016, our aim is to support Council and Housing Association tenants who are struggling to get repairs carried out by their housing provider. It Is your legal right to live free of constant leaks, damp, mould, rotting windows, rodent or cockroach infestations. At Tenants Advice we have an expert team of Housing Conditions Officers, Solicitors and Building Surveyors who guarantee fast, reliable help and advice. We are confident in getting the best results for the tenants we help. We offer free housing consultations to establish if you can claim against your landlord. Alternatively, we will provide you with free no obligation advice. Tenants Advice is a trading name of Nuovo Law Limited. Nuovo Law Limited is a Claims Management Company authorised and regulated by the Financial Conduct Authority FRN 837714. You are able to make a claim for free using the Housing Ombudsman Service or you could make a claim yourself.
Contactgegevens
Tenants Advice, Arnold House, 21-33 Great Eastern Street, EC2A 3EJ, London, Verenigd Koninkrijk
- 0800 047 2017
- help@tenantsadvice.co.uk
- nuovolaw.co.uk
4,9
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811 reviews
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I honestly can’t thank Asim enough for…
I honestly can’t thank Asim enough for all his help and support. From the beginning, he was so polite, patient and understanding. He came out to our property himself, took the time to look around and really listened to our concerns before helping us with our appeal against the housing association.
He explained everything to us properly and, most importantly, made things so much easier to understand. He didn’t make us feel rushed or confused and was always happy to go through things again and answer any questions we had.
I really appreciated how thorough and genuine he was throughout. You can tell he actually cares about helping people, and that made a stressful situation feel much more manageable.
Thank you again, Asim, for everything you’ve done. I would definitely recommend him to anyone who needs help and advice.
3 september 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
We are so happy that you had a good experience with our surveyor, Asim. We aim to provide friendly and easy access to support. Mainly, we are glad that we were able to make your stressful situation manageable.
If you ever need anything further, or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link: https://tenantsadvice.click/refer.
He was very polite and explained…
He was very polite and explained everything in details. Was very thorough with the walk through.
14 september 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
We are glad that our member could assist you well. We aim to make the process as clear as possible.
If you ever need anything further, or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link: https://tenantsadvice.click/refer
Pactuality
Pactuality, good communication, professional approach of staff
8 september 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
Thank you! Our staff tries to maintain clear and professional communication to provide good service.
If you ever need anything further, or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link: https://tenantsadvice.click/refer
Good perposals and suggestions
Good perposals and suggestions
3 september 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
Thank you for your kind words, we are glad that we could help.
If you ever need anything further, or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link: https://tenantsadvice.click/refer
Thanks very good customer support
Thanks very good customer support
4 september 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
Thank you for your positive review. Glad we could be of assistance.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Very nice person
3 september 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
Thank you for your positive response.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Very professional company to deal with
Very professional company to deal with, Asim visited my property for an inspection and he was brilliant, very polite mannered.
3 september 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
We are glad that Asim could be of assistance. We aim to keep the communication clear and kind to make the process simple.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
The gentleman I had come out to me…
The gentleman I had come out to me today was very polite and listened to my concerns and took enough evidence and pictures so my problem can be dealt with very respectful wood deal with them again
2 september 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
We are glad that you had a positive experience with our surveyor, we try to make every visit as convenient as possible.
Thank you for your kind words!
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Spoke to someone at tenant advice…
Spoke to someone at tenant advice called kevin. He was really good gave me solid advice and arranged for a surveyor to visit my property on the same day.
5 stars
2 september 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
Hi there,
We're so pleased to hear you had a good experience with Kevin, we pride ourselves in quality customer service. Thank you for your review
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Antwoord van Tenants Advice
Thank you very much for your review. We pride ourselves in our customer service, so we appreciate your kind words.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Colin was very polite and pleasant
Colin was very polite and pleasant. He was very knowledgeable about his job and very helpful, providing information about the next steps.
27 augustus 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
Thank you for your positive review. Our team works hard to ensure every client receives clear guidance and consistent communication, so it’s great to hear this reflected in your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
I got referred and was called within…
I got referred and was called within minutes really friendly and helpful and already have an appointment with surveyor
26 augustus 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
We’re so pleased to hear that you felt supported and kept informed throughout. Communication is extremely important to us, and we’re glad we could provide that reassurance.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
I would like to give Asim Hussain a…
I would like to give Asim Hussain a 5-star rating. He was very kind, professional, and helpful. His attitude was excellent, and he treated me with respect and made me feel comfortable throughout. I really appreciate his great service and positive attitude. Highly recommended!
24 augustus 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
We truly appreciate your review. Our aim is always to provide straightforward guidance and support when it’s needed most, and we’re glad you had a positive experience with us.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
I have been contacted by the company…
I have been contacted by the company and explained what they can do to help me to solve my flats issues , the staff was very kind and patient did his jobs perfectly.
14 augustus 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
Thank you so much for your kind words. We’re really pleased we were able to support you and provide clarity during what can often be a stressful situation. Your feedback truly means a lot to our team.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Had a lovely visit from Kevin today
Had a lovely visit from Kevin today. Looked around and took images of the issues. Glad someone has finally came and helped. My housing association are not doing anything.
Thank you for your advice and help
14 augustus 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
Thank you for taking the time to leave this wonderful review. We'll be sure to pass your feedback on to your surveyor, who will be delighted to know they made a positive difference to your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
He was very helpful and explained…
He was very helpful and explained things to on how things work.he wa friendly and I was at ease he answered every question I asked ..so id to say thank you ..
13 augustus 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
We're incredibly grateful for your kind review. Hearing that our team provided such a positive experience is exactly what we strive for. Thank you for recognising their dedication.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
Friendly efficientand detailed service…
Friendly efficientand detailed service I will recommend to family and friends
10 augustus 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
We’re delighted to hear you were happy with the support provided. Helping clients move forward with confidence is exactly what we aim to achieve.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
My experience was good you called back…
My experience was good you called back soon as possible you acted sufficient you kept me updated your patient on the phone was good
1 juli 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
Thank you for your positive review. Our team works hard to ensure every client receives clear guidance and consistent communication, so it’s great to hear this reflected in your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
This experience great somebody from…
This experience great somebody from harrow council to carry out the repair today he has started the repair will b back on Monday so finally this repair will b done thanks to the surveyor that come to day thank you for ur help
I do appreciate it 7
7 augustus 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
We really appreciate you taking the time to share your experience. No one should feel ignored when dealing with problems in their home, and we’re glad we could help guide you through the process.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
I had a fantastic experience with tenant advice
I had a fantastic experience with the surveyor Ilhaan who came to my mother’s property. She was not only professional and punctual, but also incredibly clear in explaining the process. On top of that she was warm and kind, which made the experience really smooth.
7 augustus 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
Thank you for highlighting the service you received from your surveyor. We know how important these visits are, and we're delighted they were able to provide the support and reassurance you needed.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
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