My honest review are they are simple the best wax melts I've ever tried. Lush scents and the fragrance last very long time worth every penny. I get mine sent from UK to Ireland from family, my addict... Toon meer
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Lees wat reviewers zeggen
I'm so excited for these fragrances; Perfect for the end of Summer/transition into Spooky Season! I have a number of favourite fragrances on this site but these ones from the new Autumn Collection ar... Toon meer
Ordered some wax melts in the early hours Monday morning received today! Super quick delivery! I have big open living room and it smells absolutely divine! The Dettol melt is in my downstairs toilet... Toon meer
I’ve been a customer of Nuscents for well over a year, I love their wax melts and find them highly scented and long lasting. Items are usually dispatched the same day if ordered early enough and a tra... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
If it's fragranced, we love it and live it. We produce wax melts, candles, Eau De Parfum, soaps and other cosmetic & home fragrance products in the UK. We strive to offer value for money, proudly creating a lean and efficient business operation so as to produce the UK's best value wax melts from any private VAT registered Ltd Co without removing cost from our product. Our designer inspired Eau De Parfum have been curated over the course of four years, produced and sold both retail and wholesale, with a constant development on scent - we strive to have the closest match possible, with good strength and silage, at a fraction of the cost. All our cosmetics adhere to UK cosmetics regulation and are produced in the UK.
Contactgegevens
Verenigd Koninkrijk
- hello@nuscents.co.uk
- nuscents.co.uk
4,7
Uitstekend
376 reviews
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Stunning fragrance, best wax melts!
This was my second order and I am just as happy as the first. My favourite is the Dove wax melt bar, I'm almost out already!!!
I will not order from anywhere else but this company. Easy to order and quick delivery. Fantastic fragrances and lots to choose from ❤️❤️
15 september 2024
Review zonder uitnodiging
Antwoord van Nuscents
Hi Emma,
Thank you for your review. We're glad you like White Dove, and that you've enjoyed the shopping process with us. Thank you for supporting our business, it is very much appreciated ❤️❤️ have a lovely weekend.
Love everything about Nuscents
Love everything about Nuscents. Wax melts are lovely and last so long. Perfume is excellent. Have recommended to family and friends who have not been disappointed.
12 september 2024
Review zonder uitnodiging
Antwoord van Nuscents
Hi Lynn,
Thank you for your review and support, and for recommending us to others (that still humbles us, tens of thousands of orders into business). We're glad you like our wax melts as well as our EDP - they're products we have worked hard to come up with, and continue to develop.
Thanks again for your review and support. It is very much appreciated. Have a lovely weekend ❤️❤️
Second order of wax bars OMG they smell…
Second order of wax bars OMG they smell amazing & last . Love all the autumn scents🍂🍁 can’t wait for Xmas scents 🎅🏻🤶🏻🎄. Very quick delivery 📦
11 september 2024
Review zonder uitnodiging
Antwoord van Nuscents
Hi Wendy, thank you for your review and continued support. Christmas is coming, but we're glad you're enjoying Autumn. Our favourite new Autumn one is Autumn Sheets. Thank you again for your support, it doesn't go unappreciated. Have a lovely weekend ❤️❤️
Best wax melts ever
Best wax melts ever. Excellent value for money. Always smell amazing. Quick delivery also.
11 september 2024
Review zonder uitnodiging
Antwoord van Nuscents
Hi Lisa, thank you for your review and support. We are appreciative of this ❤️❤️
Products are fantastic
Products are fantastic! Fast delivery, reliable company not been disappointed with any order
11 september 2024
Review zonder uitnodiging
Antwoord van Nuscents
Hi Mandi, thank you for your review and continued support ❤️❤️
I love these products
I love these products! I’ve got so many different flavours of the XL wax melts, they make my house smell so nice. I also love the whipped soap and the perfumes are lovely, 58 is my favourite. Quick delivery, great value for money and excellent communication. Thank you!
10 september 2024
Review zonder uitnodiging
Antwoord van Nuscents
Hi Francesca, thank you for your review. 58 is a surprise as it's a less popular one due to being lesser known than some others, but it's a lovely scent all the same - and we're glad you like it.
Thank you for your review and continued support ❤️❤️
I have been buying XL wax melts for…
I have been buying XL wax melts for quite some time now. The smells are unbelievable.My favourite is Baby powder and anyone who comes in my house recognises it. The price is brilliant,it is such good value and I will always buy buy from Nuscents .I am housebound and your melts make me one very happy woman. I will be honoured to recommend you. I forgot to say that the delivery order normally arrives in 48 hours.
7 september 2024
Review zonder uitnodiging
Antwoord van Nuscents
Hi Maureen, thank you for your review, recommendations and continued support. It means a lot, and is humbling. Have a lovely weekend ❤️❤️
Oh the smells!!!
Oh the smells! Absolutely divine. Bought wax melts from many companies before but nuscents is the best by miles. I would never buy from another company now.
1 augustus 2024
Review zonder uitnodiging
Antwoord van Nuscents
Hi Malc, thank you for your review and continued support. It means a lot, and we're appreciative for it. Have a lovely weekend ❤️❤️
Thanks for my lovely smell at home 💕
Great place to buy your melts... Nice long lasting scent 🥰🥰 Some are stronger than others but all give off a lovely scent... My favourite was by far raspberry and vanilla please bring back 🙏 also in my top choice is est le belle (not sure if got name right) and the purple one clean home and must not forget snow fairy 🥰🥰 Looking forward to this month's order arriving my little treat 💕 communication is great they keep in touch by email and very quick delivery Thank-You!... 😊 5 stars 🌟🌟🌟🌟🌟🤗👍
5 september 2024
Review zonder uitnodiging
Antwoord van Nuscents
Hi Gemma,
Thank you for your review and continued orders. Raspberry & Vanilla was discontinued because the supplier used at the time we fell out with and then they went bust (honest answer). We've looked for another version, but such is the case with some scents, we want to find the actual version or an improvement as such. It's not forgotten as it had a fair popularity.
Thank you for your review and continued support. It still humbles us when people choose to spend their money with us. Have a lovely weekend ❤️❤️❤️
I've tried melts from everywhere and…
I've tried melts from everywhere and always use these ones now there beautiful and strong scented and great value for money..also fast delivery 5*
31 augustus 2024
Review zonder uitnodiging
Antwoord van Nuscents
Hi Nicola, thank you for your review. Thank you too for your support ❤️❤️
Amazing wax melts
I’ve been buying the wax melts for a long time for my self and friends they are the best on the market with out a doubt, I have my favourites but I have tried new ones, they are the strongest wax melts we’ve ever had you have a customer for as long as your business is going 10/10
29 augustus 2024
Review zonder uitnodiging
Antwoord van Nuscents
Hi Angela, thank you for your review and support. We're glad you are getting the results required to suggest they're the best on the market. Thank you also for your support, it means an awful lot ❤️❤️
Great company and products
Bought from this company many times and always received fantastic service from start to finish, both waxes and perfumes. Always impressed by them and would definitely recommend.
26 augustus 2024
Review zonder uitnodiging
Antwoord van Nuscents
Hi Frenchy, thank you for your review of our wax and EDP. We're also grateful for your support through time ❤️❤️❤️🙏
Love these
I've been buying these wax melts for a while. They are amazing. Beautiful fragrance, long lasting and good value. The customer service is second to none, well packed and quick delivery from order time. I highly recommend Nuscents for wax melts!
27 augustus 2024
Review zonder uitnodiging
Antwoord van Nuscents
Hi Nicola,
Thank you for your review. We're glad our product and service are meeting your expectations. Also, thank you for your support - it means the world ❤️❤️
Heaven
I love these wax melts you can smell them all through the house
27 augustus 2024
Review zonder uitnodiging
Antwoord van Nuscents
Hi Pauline,
Thank you for your review. We're glad these are performing as we expect them to ❤️❤️
I ordered the Billie Eilish perfume and…
I ordered the Billie Eilish perfume and Ariana Grande ‘cloud’ perfume- I don’t know if the Eilish perfume was like the original but it smelled nice and lasted hours in my skin- however, the Cloud perfume, whilst it smelled similar to the original, with around 70% accuracy- it barely lasted a minute on my skin and clothes, which was disappointing as I was most looking forward to this one.
Update:
Unsure if it was time that was needed but I gave these a try again and the Cloud perfume does last a long time on clothes, so would say am happy and changed to 4 stars.
16 augustus 2024
Review zonder uitnodiging
Antwoord van Nuscents
Hi HB,
We work hard on our perfume formulas, and this shouldn't/wouldn't be the case, as it's essentially a 20% fragrance formula and the scent wouldn't just disappear.
After a few minutes, the scent should begin to settle, and should sit for hours - we don't often get issues with EDP.
It can be the case that you might get better results another time, such as when the weather colder, or in the evening. Personally, there are well known perfumes I wear which appear stronger on one day than another - merely a day by day thing, and much of it is down to what I've smelled that day, or what I'm already wearing, etc.
This isn't a passing off, and I'm glad the Eilish was to expectations. But if there's anything we can do for you regarding the Cloud EDP, please do get in touch with us via our website and I'll work with you. I'm happy to have more a discussion about it, or work at remedying your disappointment else how if not.
Thank you for your fair and honest review.
Kindest Regards,
Daryl
Nuscents Ltd
Amazing
Found Nuscents around 8 months ago and have been ordering ever since 😊 I have only tried the waxes but there are lots of other products to try. My favourite scents are Lime Basil & Mandarin 😍 and Cosy Pjs 😍 the XL bars are amazing and definitely XL! Well worth the price too. Amazing company, with fast delivery, i would highly recommend x
15 augustus 2024
Review zonder uitnodiging
Antwoord van Nuscents
Cosy PJs is 😍 thank you for your review and for putting your trust in our business in the first place. It is much appreciated ❤️
Cheap for a reason, extremely poor.
After seeing this company pop up a couple of times I decided to give them a try. Received my first order of 20 of the sample pots that's were on offer.
Out of the 20 I received, 3 smell remotely decent, the others have barely any smell. They have a massive sunk hole in the middle & as soon as you remove the lid it breaks!
I seen how they recently treated a customer on their Facebook group, quite rude, not a company I'm prepared to give my cash to.
Constantly bombarded with emails, only ordered a week ago.
The waxes are cheap for a reason, wouldn't recommend at all.
14 augustus 2024
Review zonder uitnodiging
Antwoord van Nuscents
Hi MJ,
Thank you for your order with us.
You're right - our wax is cheap for a reason. Setting up and running a business operation such as ours, there are a lot of productivity efficiencies we've worked to, which include investment in equipment, work spaces and storage solutions which run down key ongoing overheads. Our spend on fragrance means we are one of a few privately owned wax businesses which work directly with manufacturers. And when ordering through third party suppliers, we tend to purchase their largest advertised product or special order weight from them so as to achieve a price point which allows us to sell at the price we do. It's the same with everything from wax to boxes and other packaging materials, and glass. Usually meeting thresholds and going direct.
It's at times been a risky strategy, and works on volume. There are no cutting corners, or putting any less fragrance in a product that a smaller business might. You don't grow loyal customer bases with an inferior product. We grew ours on creating this price gap. That's just a truth.
In addition to our cost conscious pricing, I refer to your comments about how a customer had been spoken to in our Facebook group. You'll be very well aware that we pointed out having a 4K camera system in place over our packing table - this allows us to further save on the sending out of additional product, or refunding in the cases somebody makes a false claim as to having not received an item.
The system, in place since January 2023, cost around £700 from memory and paid for itself within around five months from the saving of COST (not end product) due to fraudulent claims. 92% of claims a product didn't arrive are fraudulent - other businesses have to suck this up, we actually advise other businesses on our set up, such is the rife nature of this.
This has the added benefit for genuine customers in that we're very quickly able to distinguish where we've made mistakes, and everybody knows everybody is sincere. In those cases, we bend over backwards. In saving thousands a year from adopting various fraud prevention techniques, we're able to better maintain our much loved price point.
That the customer chose to suggest an item wasn't received in what was a private Facebook group is their judgement, but in leaving this unresponded and visible to our community, it would then look bad on us. The decision to have those lines of communication where the customer was asked to check her box again wasn't done in a way as to call them out, and such is social media, our loyal customers were bound to jump to our defence on the matter.
I'm sorry this for some reason upset you, it is true that you cannot please everybody.
I take on board your comments about emails. They're a vital part of our marketing strategy. I get annoyed at emails from companies at times, but unsubscribe if they become an issue - I don't fault people for wanting to unsubscribe, I guess we can see that as customers potentially put off or lost. I'm sorry you felt there were too many - at times, I would.
The above is an explanation, not a pop. Thank you for trying us, I'm sorry you weren't keen, all the best.
Kindest Regards,
Daryl
Nuscents Ltd
I've been ordering from this company…
I've been ordering from this company for about 6 months now and the products are amazing the wax melts smell superb I love the XL bars they last a long time I do make large orders at one time as the quality is so good I don't want to run out I use them everyday and it leaves your house smelling amazing even the postman can smell it outside when we get post and deliveries we get lots of compliments I would and have recommended this company ro people
13 juli 2024
Review zonder uitnodiging
Antwoord van Nuscents
Hi Melanie, thank you for your thorough review of our products, for recommending us, and for supporting us in the first place. We're glad they're upto expectation 😍😍 have a lovely weekend
Wax melts
First time I have got my wax melts here and will get more great value long lasting smell would highly recommend these
8 juli 2024
Review zonder uitnodiging
Antwoord van Nuscents
Hi Lorrice,
Thank you for your review, and thank you for trying our products. We're glad you've been enjoying them 😍😍
Beautiful scents
My delivery came today on time, I ordered 10 of the XL snap bars they are all incredible scents they last ages, it’s not the case of using the melts once, I use them 2 to 3 times and the fragrance is still there, they last hours, I don’t buy from the high street anymore, the quality and ingredients is far better than most places I’ve bought wax melts from before, and there is so much to choose from, and the price is good especially the XL snap bars, I would highly recommend having a look and try for yourself, you won’t be disappointed, It would be nice if they put a free sample in every now and again just to try something different to what I usually order.
30 mei 2024
Review zonder uitnodiging
Antwoord van Nuscents
Hi Louise,
From time to time we do add free samples of products, and highlight this on our Web banner. Maybe 25% of the time, so if we run for two weeks, maybe not for the next six if that makes sense.
Thank you for loving our products as much as we do, and thank you for your support 😍😍
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