Nutridome Reviews 

Ho fatto un ordine che sarebbe dovuto arrivare il 4.01.
Ad oggi nulla è pervenuto... spero quanto meno arrivi, anche se in ritardo altrimenti mi vedrò costretta a sporgere denuncia...
Patrizia

Hice un pedido el 31 de diciembre y 9 días después aún no había llegado. Me dicen por email que se trata de vacaciones navideñas y en la empresa no están operativos hasta pasado el 7 de enero 😳😳 y que su empresa de mensajería tampoco. En fin, una experiencia muy desastrosa. No volveré a comprar en Nutridome nunca más. Solo espero que me llegue el pedido en algún momento... 😟
Edito: me acaba de llegar Justo después de escribir esta opinión. Por fin!! He de decir que la presentación de los productos dentro del paquete es impecable, ahí va mi única estrella!!

Prix attractifs, livraison soignée et rapide.

Trop déçue de ce site qui n'est absolument pas sérieux et qui utilise des transporteurs incompétents,
Commande passée, encaissée et jamais livrée !
Des mensonges sur le suivi du colis qui a été perdu et aucune réaction utile du service clients

Sembrava che il prodotto fosse stato spedito immediatamente e in consegna entro qualche giorno. Dopo più di una settimana l’ho sto ancora aspettando e l’ufficio clienti ha risposto con una frase palesemente automatica: Grazie per il suo feedback!!! Mai più da questo sito

Je mets 4 étoiles car la livraison a été rapide, pour moi c'est un site sérieux. Je mettrai 5 étoiles si le produit pour la rétention d'eau est efficace. Par contre 4 euros 95 pour expédier une petite boîte de 60 gélules c'est un peu exagéré.

Absolutely ridiculous!! Says parcel was delivered and it wasn’t. Im sick of scam companies. I’ve emailed for my refund and now I’m being ignored. Absolute joke. Try earning money the proper way instead of scamming people.

I placed an order on 6/7/25 and had to pay the £10.95 (I think it was) postage for a service which delivered in 3-5 working days.

10 days later still no delivery so I cantacted support and asked for a refund for postage as the service hadn't been fulfilled. They refused and said if I wanted a refund I must reject the package which I did when it arrived some 14 days later.

I chased for a refund but was told it wouldn't be processed until they received the goods and then 2-3 working days to apply the credit. Rediculous as they coudl see I had rejected the package form tracking and I didn't have the goods.

2 weeks or so later I chased for the refund and was told they had checked tracking but the parcel was now lost so I had to wait for them to settle a claim with the courier then they would process a refund to me!

Completely scam worthy as they have proven with the fact the courier is saying that the parcel is lost I do not have the goods however they were attempting to make me wait whilst they process a claim!

I had my credit card company step in and Amex agreed with me and issued a chargeback.

Complete waste of time and effort having to chase and chase. I'd avoid this company. I appreciate there are good comments and feel it maybe hit and miss with them however I clearly missed and it was a terrible experience - in fact the worst I can recal with an online company! My advice - avoid and shop elsewhere!

Really disappointed about the way I (as a loyal customer for years) have been treated by this company.
I ordered 19th May 2025 a bottle of Derminax (something I have been doing every 6-7 weeks for several years). On friday 23rd May I received from Nutridome a bottle of Nicorix (a product for smoking cessation) which I didn't even know existed and as a non-smoker certainly did not order. When I contacted the company to inform them of the error - they insisted I must have ordered the wrong product which I am 100% certain I did not . I asked them to send proof that I ordered Nicorix - which they failed to provide - simply sending an invoice for Nicorix with my name and address - which certainly was no proof I ordered this product. I forwarded a complaint - and again they insisted the error was mine and would take no responsibility for the error in sending me the wrong product. I now have to return the Nicorix at my own expense - in order for them to send Derminax - which I had ordered on 19th May 2025. This is pathetic Customer Service and a 'kick in the teeth' to a loyal customer whose business they have had for years. If I could record zero I would - they don't deserve a 1

I HAVE ORDERED FROM NUTRIDOME A FEW TIMES. ALWAYS PLEASED WITH THE PRODUCTS. AM WAITING ON A DELIVERY NOW ALSO. I WOULD RECOMMEND THEM.

Very possibly a scam site.

Ordered a serum, money disappeared from my account but received no confirmation email and no product.

Do not buy from them.

Ho ordinato prodotti in data 2 febbraio, ho pagato online, mi hanno promesso la consegna in 3 o 5 giorni, ma a tutt'oggi non ho alcuna notizia del mio ordine. Ho già scritto tre volte al servizio clienti, ma mi hanno dato una risposta standard (sospetto intelligenza artificiale) Non hanno contatto telefonico. Ho provato con un modulo servizio clienti fornito da loro, ma il modulo non parte perché non mi permette di inserire la spunta nella parte in cui si dichiara acconsento.....

I ordered a cream and never received it. Send an email and they said that it was probably lost by the courier and they would reembourse me. Till date(after 3 weeks) nothing. I received an email that my case was closed but that is not true because I have neither recieved my crem not my money!

Ordered from this site. Was skeptical due to no reviews here. The name that appeared on my account seemed suspicious after payment. But to my delight it was legit.
Fast delivery, ordered Mo day arrived Friday . came through fedex. Lovely packaging, box with straw and crepe paper with a thank you sticker. Would definitely buy from them again. Prices were very good.