Transport Solutions Reviews 

1.364
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

from Tabraj khan i sent three stars by accident because of rush. The driver is nice and polite with also good attitude, guided us nicely with no problem

Beoordeeld met 5 van de 5 sterren

Lovely drivers, patient and arrived early so we could leave promptly. Only issues were real difficulties getting hold of the company by phone. Speedy responses to emails (literally by return in som... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We used Worthing Coaches for a recent 4 day rugby tour to Holland. Despite the best that the UK's crippled infrastructure could throw our way over the Easter weekend which resulted in c8 hours just to... Toon meer

Beoordeeld met 3 van de 5 sterren

Because the company I used now comes under the National Express umbrella, the process of booking and paying felt very disjointed as apposed to the normal process of dealing direct with the coach comp... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bus- en touringcarbedrijf

Geschreven door het bedrijf

National Express Transport Solutions is composed of the UK’s leading coach hire specialists providing ground transport solutions for any occasion, whether you have a small group travel requirement or you’re needing transportation for 1,000+ passengers - we have the travel solutions for you! With over 90 years combined experience, both The Kings Ferry Group and Lucketts Group are long-established providers of corporate travel, private hire, commuter coach services and touring holidays. National Express Transport Solutions is located throughout the South, South-East and East Midlands of England, consisting of 9 of the UK’s biggest coach hire companies; The Kings Ferry, Clarkes of London, Stewarts Coaches, Woods Coaches, Lucketts Travel, Coliseum Coaches, Mortons Travel, Solent Coaches and Worthing Coaches brands. We are an award-winning company within the coaching industry with our outstanding customer service, expert-led sales team and professional and experienced drivers. We have experience in all types of coach hire including contracts with the sporting industry, large scale events and package holidays. There’s a reason we’re rated ‘Excellent’ on TrustPilot. Any vehicle, any time, anywhere.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(1.364)

10 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent service

The drivers arrived on time and were really helpful.

5 maart 2025
Logo Transport Solutions

Antwoord van Transport Solutions

Thank you for your positive review, we're pleased that you found our drivers to be prompt and helpful.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Beoordeeld met 5 van de 5 sterren

Very comfortable coach and spotlessly…

Very comfortable coach and spotlessly clean. Arrived on time. Coach driver friendly and very accommodating.

8 maart 2025
Logo Transport Solutions

Antwoord van Transport Solutions

Thank you for your positive review, we're glad to hear you were happy with the vehicle and driver provided.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Beoordeeld met 5 van de 5 sterren

School Ski Trip to Austria - Jamie & Frank…

School Ski Trip to Austria - Jamie & Frank were great, it was a pleasure having them drive our school trip to and from Austria. They were both friendly, chatty and great with the students, providing music on journeys back from evenings out, happy to drive us onnour evening activities and generally being nice people.
We all felt safe with their driving skills, especially on the winding mountain roads!!

14 februari 2025
Review zonder uitnodiging
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Antwoord van Transport Solutions

Thank you for taking the time to leave a positive review, we'll be sure to pass on your kind comments to Jamie and Frank.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Beoordeeld met 5 van de 5 sterren

School Trip to Paris

Steve is a great driver, reliable and very friendly and accommodating to requests and sometimes last minute changes. It was a pleasure to be driven by him for the week. The coach was clean, comfortable and spacious. I would certainly book my trips with National Express again.

18 februari 2025
Review zonder uitnodiging
Logo Transport Solutions

Antwoord van Transport Solutions

Thank you for your positive review, we'll be sure to pass on your kind feedback to your driver Steve.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Beoordeeld met 5 van de 5 sterren

Steve has been great on our trip to…

Steve has been great on our trip to Disney Paris. He is very friendly and helpful and has made the school trip run very smoothly. We know we have been in safe hands!

21 februari 2025
Review zonder uitnodiging
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Antwoord van Transport Solutions

Thank you for your positive review, we'll be sure to pass on your lovely comments to your driver Steve.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Efficient driver. Smooth journey :)

7 februari 2025
Logo Transport Solutions

Antwoord van Transport Solutions

Thank you for your positive review.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Beoordeeld met 5 van de 5 sterren

Disney Paris

Steve has been great and played a huge part in a smooth running trip. Always helpful and keen to ensure that all our coach journeys were hassle free! Really enjoyed his company and taste in music!

5 februari 2025
Review zonder uitnodiging
Logo Transport Solutions

Antwoord van Transport Solutions

Thank you for your positive review, we will of course pass on your kind comments to your driver Steve.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Beoordeeld met 5 van de 5 sterren

Fantastic driver - Jamie A

Jamie was absolutely fantastic from start to finish. He went above and beyond in the care for our group, from speaking to students about potential careers, to catering to their music tastes. His professionalism, and genuine kind hearted nature made for a smooth and enjoyable journey across the weekend with him. I cannot recommend him enough, a great professional and person.

2 februari 2025
Review zonder uitnodiging
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Antwoord van Transport Solutions

Thank you for taking the time to leave a positive review. We're delighted to hear you had a great trip with our driver Steve, we will be sure to pass on your kind comments.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Beoordeeld met 3 van de 5 sterren

Great outward journey

The driver on out outward journey was excellent and could not have been more helpful, our return driver did not help to load or unload the coach and did not even get out of her seat to check that the coach was empty. She was only interested in the convenience for her to get back to the main roads.

22 januari 2025
Logo Transport Solutions

Antwoord van Transport Solutions

Thank you for your review, we're glad to hear you had a excellent outbound journey. We will address your comments regarding your return driver with our driver development team.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Beoordeeld met 5 van de 5 sterren

Great service

Driver was on time, friendly, helpful, and careful. Coach was comfortable, clean, and spacious. Excellent trip for all our guests! Thank you!

19 januari 2025
Logo Transport Solutions

Antwoord van Transport Solutions

Thank you for your positive review, we're delighted to hear you had a great experience travelling with us.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Beoordeeld met 5 van de 5 sterren

Excellent driver: Carl

We had a coach to take our children to the young voices event. The driver Carl was absolutely brilliant, his communication was excellent, enabling us to know exactly where to meet him upon pick up in a very heavily congested location. Furthermore, Carl clearly gets great satisfaction from his job and was an absolute pleasure to travel with; he is a credit to your company. Thank you so much to Carl for making the travelling experience so enjoyable.

20 januari 2025
Logo Transport Solutions

Antwoord van Transport Solutions

Thank you for taking the time to leave a positive review. It's great to hear you had a good experience travelling with us for your event, we'll be sure to pass on your kind feedback to your driver Carl.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Beoordeeld met 5 van de 5 sterren

The driver was lovely

The driver was lovely. Very professional. I look forward to working with them again.

15 januari 2025
Logo Transport Solutions

Antwoord van Transport Solutions

Thank you for your positive review.

We look forward to welcoming you on board again in the future.

With kind regards,
After Sales & Client Support Team

Beoordeeld met 5 van de 5 sterren

Turned up on time found any solution we…

Turned up on time found any solution we needed and delivered us on time 😊

28 december 2024
Logo Transport Solutions

Antwoord van Transport Solutions

Thank you for your positive review.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service. Will definitely use again

9 december 2024
Logo Transport Solutions

Antwoord van Transport Solutions

Thank you for your positive review, we look forward to welcoming you on board again in the future.

With kind regards,
After Sales & Client Support Team

Beoordeeld met 1 van de 5 sterren

The coach company we thought we had…

The coach company we thought we had hired turned out to be a different company and both coaches were 35 plus minutes late leaving 90 passengers, the majority of which were very young primary school children stranded.

12 december 2024
Logo Transport Solutions

Antwoord van Transport Solutions

Thank you for your feedback, please accept our apologies for the delayed departure. If you could please send further details to quality@nationalexpress.com we can investigate the cause of the delay.

We look forward to hearing from you.

With kind regards,
After Sales & Client Support Team

Beoordeeld met 5 van de 5 sterren

Our driver Phil was great!

Our driver Phil was great!

15 december 2024
Logo Transport Solutions

Antwoord van Transport Solutions

Thank you for your positive review, we'll be sure to pass this on to your driver Phil.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Beoordeeld met 5 van de 5 sterren

School trip to Germany

Just back from our school trip (45 children, 5 members of staff) to Aachen and Köln from Norfolk. Our driver Steve was absolutely fantastic! He was loved by the children and staff alike, we felt safe and supported: Would whole heartedly recommend him! Thank you Steve!

11 december 2024
Review zonder uitnodiging
Logo Transport Solutions

Antwoord van Transport Solutions

Thank you for your positive review, we're delighted to hear you had a great experience travelling with our driver Steve, we'll be sure to pass on your kind comments.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Beoordeeld met 5 van de 5 sterren

Coach to Festive Activity

The coach arrived at the first pick-up point ahead of the allotted time, even though it had had to travel down from London to Medway at rush-hour time. The driver was very pleasant and courteous and, despite the sat-nav directing him to take a turning which didn't exist into our venue, managed to eventually drop us off safely. He then waited for us to finish our festivities before we re-boarded for a pleasant trip home.

11 december 2024
Logo Transport Solutions

Antwoord van Transport Solutions

Thank you for taking the time to leave us a positive review, it's great to hear you had a good experience travelling with our driver Abdur. We'll be sure to pass on your kind feedback.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Beoordeeld met 5 van de 5 sterren

Our coach driver was courteous with our…

Our coach driver was courteous with our WI members on our day trip.

28 november 2024
Logo Transport Solutions

Antwoord van Transport Solutions

Thank you for your positive review.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

Beoordeeld met 5 van de 5 sterren

All round great service

All round great service

3 december 2024
Logo Transport Solutions

Antwoord van Transport Solutions

Thank you for your positive review.

We hope to welcome you on board again in the future.

With kind regards,
After Sales & Client Support Team

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