NYC Designer Outlet Reviews 

282
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’ve been a customer for a long time and always check what’s available. This week I got lucky and bought a Ferragamo belt in my size. Good price and great quality. I received the purchase in 2 day... Toon meer

Beoordeeld met 5 van de 5 sterren

Amazing products and super fast shipping. My second purchase, I highly recommended NYC designer outlet to everybody. Just make sure to check order at their website so you can track item if you don’t r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

amazing online store for designer lovers that hate designer prices. these guys are just great everything comes so crisp and crazy fast I got my item the next day!! excellent service responds quick hel... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I ordered shoes that have a width of EE and they sent me shoe that are D that's are super tight and unbearable for $400! The worst part is they put a label maker sticker saying "EE" over the still sli... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kledingwinkel

Geschreven door het bedrijf

NYC Designer Outlet is a footwear and accessories company that curates the latest designer brands to offer you at discounted prices. We started in New York City back in 2016 with the goal of sourcing authentic sneakers and shoes from designers such as Gucci, Salvatore Ferragamo, and Tod's. Since 2016 we have consistently sourced authentic goods at best prices for our customers worldwide! Our store provides an incredible selection of quality products for everyone’s needs without breaking your bank account. With unbeatable service and fast shipping times, NYC Designer Outlet has become one of the top shoe retailers on online. We are committed to providing excellent customer service – if you have any questions or concerns please contact us anytime!


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

282 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(282)

51 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I made a mistake in the shipping…

I made a mistake in the shipping address and they worked fast to fix the mistake

1 december 2024
Logo NYC Designer Outlet

Antwoord van NYC Designer Outlet

Thank you for your kind review.

Cheers, Raymond Manager Customer Service

Beoordeeld met 5 van de 5 sterren

Efficient !

Efficient !! Beautiful ties

29 november 2024
Logo NYC Designer Outlet

Antwoord van NYC Designer Outlet

So glad to hear your are happy and we hope to see you soon again!

Cheers, Raymond Manager Customer Service

Beoordeeld met 3 van de 5 sterren
Logo NYC Designer Outlet

Antwoord van NYC Designer Outlet

HI! Thank you for the feedback. Our return policy is a very fair one.We offer Free shipping and exchanges so we do need to charge that 9 dollar return fee.

Thank you again we hope to see you soon.

Beoordeeld met 5 van de 5 sterren

super duper friendly service

super duper friendly service. always there to help and awesome merchandise!

14 november 2024
Review zonder uitnodiging
Logo NYC Designer Outlet

Antwoord van NYC Designer Outlet

Thank you! Glad your happy!

Beoordeeld met 5 van de 5 sterren

The entire process was smooth and…

The entire process was smooth and simple, quick and efficient. When I had a question they were a pleasure to deal with. I will definitely be back.

14 november 2024
Logo NYC Designer Outlet

Antwoord van NYC Designer Outlet

Thank you!

Beoordeeld met 5 van de 5 sterren

WOW WOW WOW 😁😁

amazing online store for designer lovers that hate designer prices. these guys are just great everything comes so crisp and crazy fast I got my item the next day!! excellent service responds quick helpful, they have new current season merchandise. really love this place and I've been around the block on all these types of discounted designer websites. NYC DESIGNER OUTLET takes the win on all of them no one has what they have at their prices. Thank you coming back no questions asked

19 november 2024
Logo NYC Designer Outlet

Antwoord van NYC Designer Outlet

Thank you and we so happy you enjoyed your experience.

Beoordeeld met 5 van de 5 sterren

Amazing Store!

Superb customer service, super fast delivery and unbelievable prices. Thank you NYC D-O!!

18 november 2024
Logo NYC Designer Outlet

Antwoord van NYC Designer Outlet

Thank you and we are glad you are happy.

Beoordeeld met 4 van de 5 sterren

11/22 - update, re: receiving surveys & bills before shipping confirmation.

I’m very worried that I haven’t been given shipping confirmation two business days after making the order and being charged, when the website indicated same-day shipping on orders received by 2 p.m.!

Update: 11/22
The customer service team has been very responsive to my concern, and the shoes arrived yesterday in excellent condition. Sadly though, they were the wrong size for me and now I'm waiting for them to get back to me for the next steps, re: return, refund, exchange, etc. Once that becomes clear, I will likely be back to give them a full five-star review!

Thank you to Raymond & the customer service team @ nycdesigneroutlet, and I look forward to finalizing my transaction with you soon.

17 november 2024
Logo NYC Designer Outlet

Antwoord van NYC Designer Outlet

Update 12/1

We are glad we sorted this out for you and appreciate your update on the review. Thank you again


Hi there, your order was shipped out but since it was Friday there was no movement with UPS over the weekend. I sent you an email with all the details and a curtsy as well please look there.
THANKS! Raymond

Beoordeeld met 5 van de 5 sterren

Excellent 👍👍 5 Stars

Very happy with my purchase. Beautiful merchandise. My HERDMAN ties were great as well.

18 november 2024
Logo NYC Designer Outlet

Antwoord van NYC Designer Outlet

Thank you we hope to see you again soon!

Beoordeeld met 1 van de 5 sterren

Wrong size was sent

Wrong size was sent

11 november 2024
Logo NYC Designer Outlet

Antwoord van NYC Designer Outlet

We are very sorry about that. Please reach out to CS and show them what sizing was wrong so we can further clarify this.

Beoordeeld met 5 van de 5 sterren

I received my order within 1 business…

I received my order within 1 business day. I am beyond satisfied with my order. They even provided an insole with my shoes. Packaging was great. I would rather order form her than actually go into the designer store. 5 stars couldn’t recommend more.

8 november 2024
Review zonder uitnodiging
Logo NYC Designer Outlet

Antwoord van NYC Designer Outlet

Thank you very much for the detailed review!

Beoordeeld met 1 van de 5 sterren

i put in a reqeust for a label for…

i put in a reqeust for a label for return almost 24 hours ago and still have not recived

29 oktober 2024
Logo NYC Designer Outlet

Antwoord van NYC Designer Outlet

Hi!
Sorry, but I am seeing here the return label has been sent to you right away 2 times already.Now I will send it for 3rd time to your email. Please look in your email and print the label.
Sorry for that but we did respond right away and efficiently.
Thanks again.
Raymond, GM customer service.

Beoordeeld met 1 van de 5 sterren

Sent the wrong shoe

Sent the wrong shoe, and took over two weeks to ship. Would not recommend. Still Waiting for a customer service to assist.

28 oktober 2024
Beoordeeld met 5 van de 5 sterren

I keep buying and they keep delivering…

I keep buying and they keep delivering great product and excellent service. Hope they expand their product line and offer mens clothing.

14 oktober 2024
Logo NYC Designer Outlet

Antwoord van NYC Designer Outlet

Thank you for the kind feedback and yes we are working on expanding to more brands and menswear.

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