Super fast shipping, Boyf loves the pants - he wears them fishing, hunting and everywhere else. He wore his old ones until they were falling to pieces (literally) but they lasted years!
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Shoes were great, matched the description perfectly! Unfortunately they were too big so I printed a return label only to find that returns/exchanges are at the expense of the buyer. Fair enough, my fa... Toon meer
Bedrijf heeft geantwoord
Rugby jersey didn't fit as sizing is different between ranges which is crazy. Not a small difference either at least 2 full sizes. Also despite NZ store is charged through international merchant so g... Toon meer
Bedrijf heeft geantwoord
Great Deal I got for 2 x Rugby Boots. My boys absolutely love them. One of my boys is really hard to buy boots for as he has extra wide feet but the canterbury boots i have purchased he finds very com... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over nz.canterbury.com
Geschreven door het bedrijf
Canterbury of New Zealand was established back in 1904 when John Lane, Pringle Walker and Alfred Rudkin began producing woollen garments deep in the Canterbury Province of New Zealand. Before long, they were making uniforms for the army during the First World War, and they earned themselves a reputation for manufacturing tough, durable kit. So much so, the legendary All Blacks rugby team approached them to produce rugby attire in which they could play.
The rest as they say is history; Canterbury of New Zealand outfitted the All Blacks team for over 75 years and is now the largest dedicated rugby brand in the world. Canterbury currently supplies kit to numerous high-profile national rugby teams; England Rugby and Ireland Rugby, as well as leading clubs such as Bath and Ospreys.
The brand has its roots firmly in the southern hemisphere with its spiritual home in New Zealand. The Kiwi heritage strongly influences both the design of Canterbury product and the ethos of the company.
Contactgegevens
Canterbury Customer Service, CW9 7RA, Northwich, Verenigd Koninkrijk
- +64 (80) 0633140
- customer.experience@thehutgroup.com
- nz.canterbury.com
4,2
Goed
580 reviews
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I still haven’t received this order…
I still haven’t received this order it’s been over 2 weeks?? Won’t be purchasing again
22 juni 2026
Antwoord van nz.canterbury.com
Hello,
We are truly sorry to hear your order has not arrived. We understand your frustration and are actively looking into this delay for you.
A message has been sent to your account.
Kind regards,
Liam
My order was cancelled after the stated…
My order was cancelled after the stated delivery time frame as the product was "unavailable" but yet I was still able to go and add the exact same product to cart for purchase
22 juni 2026
Antwoord van nz.canterbury.com
Hello Nikki,
We sincerely apologize for the frustration caused by your order cancellation and the confusion regarding product availability. We are actively investigating this discrepancy to prevent future occurrences. Thank you for bringing this to our attention.
A message has been sent to your account.
Kind regards,
Liam
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Fast delivery reasonable price
16 juni 2026
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Excellent products and timely delivery…
Excellent products and timely delivery with an explanation for initial delay.
16 juni 2026
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I wore a sock for less than 10 minutes…
I wore a sock for less than 10 minutes and a toe poked through stitching. Appears was a singular defective sock in the pack, Canterbury promptly offered a refund
12 juni 2026
Antwoord van nz.canterbury.com
Hi Beepy,
I am sorry to hear your socks developed a fault after 1 wear.
I do want to assist and get this issue resolved and I am confident I can.
Please can you sign into your account to view the message I have just sent you?
I will be able to get this sorted.
Kind Regards,
Stephen
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
You haven't replied to my email
You haven't replied to my email. The wrong product was sent.
18 juni 2026
Antwoord van nz.canterbury.com
Hello Clayton,
We are very sorry to hear about the issue with your recent order and the lack of communication. We are looking into this immediately to understand why your email wasn't addressed and to resolve the incorrect product shipment.
A message has been sent to your account.
Kind regards,
Liam
Antwoord van nz.canterbury.com
Hello Pete,
We appreciate you bringing this to our attention. We understand your frustration and are reviewing our processes to prevent similar issues.
A message has been sent to your account.
Kind regards,
:oa,
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Antwoord van nz.canterbury.com
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Irish Hoodie
My husband was extremely pleased with the Irish Top. Being Irish living in NZ he is still a proud Irishman
12 juni 2026
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Item took a week to arrive despite paying Express Delivery feery …
I paid extra for an Express Delivery which is supposed to ensure the delivery of purchase within 3 working days. Item ordered on a 16/06/26 & not delivered until 23/06/26. Itemwas required for 20/06 hence the extra money paid for an Express Delivery. Very disappointed.
16 juni 2026
Antwoord van nz.canterbury.com
Hello Denise,
We sincerely regret that your express delivery did not arrive within the expected timeframe, especially since you needed the item by a specific date. We understand your disappointment and appreciate you bringing this to our attention. We are reviewing our express delivery process to prevent similar occurrences.
A message has been sent to your account.
Kind regards,
Liam
The items we purchased were exactly as…
The items we purchased were exactly as ordered in a timely manner.
12 juni 2026
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Quality Product
Quality product, well made and hard-wearing. Sizing is consistent and reliable, and delivery is prompt.
6 juni 2026
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Assistance
Team, I have been sent the wrong order. I’m unable to locate a number or return information. Some assistance would be greatly appreciated.
6 juni 2026
Antwoord van nz.canterbury.com
Hello La,
We sincerely regret the mix-up with your order. We are actively looking into this issue to ensure a swift resolution for you.
A message has been sent to your account.
Kind regards,
Liam
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
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