The company’s communication was good. Slightly let down by third party (delivery company )When there was a product problem it was quickly resolved.
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Lees wat reviewers zeggen
Well, first of all, everyone I have spoken to regarding an order I’ve made with Oak Max they’re very kind very professional. I have ordered 7 planks for my Staircase. I can’t wait to finish them and p... Toon meer
Chose my sizes of oak beams and lengths to create a fantastic oak porch, with glass roof, from order to delivery, communication and deliver 100%. The young lady who called on 2 occasions to let me k... Toon meer
Bedrijf heeft geantwoord
The web site makes it easy to see what’s available and you can see the cost per item. Ordering was simple and I received a very pleasant call back to confirm my order and inform me about delivery. G... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We stock affordable oak hardwood beams, planks & landscaping sleepers, which can be used in a variety of ways around your garden: to create patios, lawn & border edging, outdoor furniture, raised flower beds, planters or other DIY projects.
Contactgegevens
Regents Park Road, N3 2LJ, London, Verenigd Koninkrijk
- +44 20 3807 6331
- info@oakmax.co.uk
- oakmax.co.uk
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Beautiful Oak - good communication
Good communications through out. From ordering to delivery. Ordered the oak post 200 x 200 x 3000 - beautiful pieces of oak - they are the focal points for the pergola and gonna look stunning.
worked like clockwork
I was reluctant using facebook like many, however i emailed and had a response and then purchased with instructions to collect, I was sent an account and a phone call explaining where and when to collect, that all went like clockwork. everyone was professional and polite and the whole experience was great. will definately use again
Would have been 5 stars but one of the…
Would have been 5 stars but one of the pieces of oak was not to size and quite bent. Tbh I should have reported it as soon as I noticed but have put up with it.
Very good comma otherwise and fast delivery.
Had to wait longer than advertised for…
Had to wait longer than advertised for delivery and when the timber came it was all rough cut and different sizes also looked like it had been stored in a mucky field.
Oak Posts and Boards
Oak Posts and Boards. There was some delivery issues and some lack of communication regarding the courier company, but Oakmax were very good at sorting it out. The re-arranged delivery was at my time and the Oak was delivered as requested. The Oak does come slightly oversize from the mill. Does need finishing to size. Good timber though.
Quality
Quality, accuracy of description: Excellent
Pricing: Good
Delivery: Poor - driver left an empty pallet - unrelated to our delivery - in our driveway
Very poor delivery time
On this occasion the materials arrived 12 days late, very little feedback on the delivery and had to chase Oakmax to get any information multiple times.

Antwoord van OakMax Limited
Couldn’t be happier
Couldn’t be happier. We needed 20 sleepers to be delivered to a church rest garden open to public. Due to heaviness and distance to the site the delivery time had to be precise, making sure two heavy lifters could be there to receive them. Oakmax and their hauliers did their best to make it happen and it was so.
Update regarding sleepers: they were perfect for a large raised bed which has now been completed and looks very stylish and sturdy.
It was really easy to order from oak…
It was really easy to order from oak max and very well priced
Just very easy to deal with and the…
Just very easy to deal with and the product was as expected
Received the oak planks in a very poor…
Received the oak planks in a very poor state, ends virtually rotten, splits running through some, had to plane and sand down before use.
This has happened more than once won't be using this company anymore.
Delivery was 1 week later than advised
Delivery was 1 week later than advised. Oak posts come damaged / defective.

Antwoord van OakMax Limited
Excellent product
Easy to order, brilliant prices and excellent product. Collection service was a bonus for us as it's a local company so no delivery fees.
Still not delivered so can’t comment on…
Still not delivered so can’t comment on the product, just the £100 for delivery that’s not here three weeks later

Antwoord van OakMax Limited
easy to use web page to order
easy to use web page to order. Good selection of products (not too many which can be confusing)
Great prices
Nice customer service, helped accommodate my delivery requirements
Delivery driver was fantastic
only dropping 5star as a couple of the boards had bigger splits than i would have liked (but its a natural product so not surprising and well below the 10% over order any good diyer would account for!)
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