The company’s communication was good. Slightly let down by third party (delivery company )When there was a product problem it was quickly resolved.
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Lees wat reviewers zeggen
Well, first of all, everyone I have spoken to regarding an order I’ve made with Oak Max they’re very kind very professional. I have ordered 7 planks for my Staircase. I can’t wait to finish them and p... Toon meer
Chose my sizes of oak beams and lengths to create a fantastic oak porch, with glass roof, from order to delivery, communication and deliver 100%. The young lady who called on 2 occasions to let me k... Toon meer
Bedrijf heeft geantwoord
The web site makes it easy to see what’s available and you can see the cost per item. Ordering was simple and I received a very pleasant call back to confirm my order and inform me about delivery. G... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We stock affordable oak hardwood beams, planks & landscaping sleepers, which can be used in a variety of ways around your garden: to create patios, lawn & border edging, outdoor furniture, raised flower beds, planters or other DIY projects.
Contactgegevens
Regents Park Road, N3 2LJ, London, Verenigd Koninkrijk
- +44 20 3807 6331
- info@oakmax.co.uk
- oakmax.co.uk
4,7
Uitstekend
365 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Perfect!
Perfect! Seamless ordering, excellent communication and quick turnaround/delivery. Product as described.
28 juli 2025
Good comms and on time delivery
Good comms and on time delivery
Good quality product and good price.
Recommended
7 juli 2025
Great service and communication
Great service and communication. The delivery driver was great and helped with unloading. Happy days
25 juli 2025
Good quality product.
I ordered oak planking and posts which were very competitive in price. They were delivered as stated and of good quality. Good product.
26 juni 2025
Outdoor kitchen from Oakmax standard sizes
Using Oakmax posts and standard sizes saved me quite a bit compared to ordering from local suppliers despite the shipping costs. Delivery was punctual -would recommend
24 juli 2025
Review zonder uitnodiging
The delivery was very quick
The delivery was very quick and the wood was delivered to our carport by the driver as asked. A very helpful driver.
Unfortunately a number of the sleepers are bent and full of shakes ..... but as its not Notre-Dame we are building I don't suppose that matters .....
9 juli 2025
Was unnecessarily worried, all went well
I was a bit nervous about ordering over the internet unseen, as it were, but Oakmax were exceptional about the amount and when it would be delivered. I would have preferred a grabber arm on the delivery companies truck which would have made things a lot quicker and easier, but it all went very smoothly in the end.
7 juli 2025
The wood is good 😊
The wood is mostly good some planks were cracked, however the customer service was great 😃 and the shipping was faster than expected but extremely expensive.
8 juli 2025
Nice product very competitive price
8 juli 2025
The timber was great and as advertised
The timber was great and as advertised. The delivery was delayed as it was on one pallet whose weight meant that it could not be unloaded from the vehicle. Oakmax arranged for the load to be split on 2 pallets, and the delivery was then completed satisfactory.
3 juli 2025
Happy builder
Very happy with my oak post was exactly what I wanted.customer service was very good had a follow up call letting me no how to track my product and how heavy it would be and what to expect very happy
3 juli 2025
Great delivery times
Great delivery times. Also when there was a small issue it was sorted out within the hour.
25 juni 2025
Delivery and communication relating to…
Delivery and communication relating to it was not good. No call to tell me what was happening... Grumpy driver at delivery ...lots of fuss about second person to offload... Could have loaded pallets differently and then used the pallet truck to offload.. manual unload in less than 30 minutes with just me and the driver... Not hard work not slow... Standard bit of work
However the oak purchased is excellent and very good value for money... Many thanks guys
11 juni 2025
I find everyone I deal with was very…
I find everyone I deal with was very helpful and polite.
16 juni 2025
Good service and delivery
Good service and delivery, got a call after ordered to make sure all was ok, good quality oak, a very good price, very happy to recommend OakMax.
13 juni 2025
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