I recently changed from British Gas as i was having terrible service. Octopus made the move very simple. Their staff are so supportive and have been extremely helpful. I can understand now why people... Toon meer

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Extremely professional and super helpful! Speaking with Jade today to transfer our utility services over to our new business premises was so straightforward. She made the transition completely stress... Toon meer
Shel very efficently explain that our present arrangements would be remaining in place until next year - despite the emails sent to me saying that they were changing now. Also explained why I coul... Toon meer
As always your staff are really helpful in keeping customers happy and resolving any issues that may arise! Jan was particularly helpful today! Thanks again octopus!
Bedrijfsgegevens
Geschreven door het bedrijf
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
Contactgegevens
Verenigd Koninkrijk
- 020 3389 5613
- business@octopus.energy
- octopus.energy/business
Join the UK's business energy champions
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Great service and it was really…
Great service and it was really refreshing to be able to speak to someone. Thank You Kaz.
Great experience
Change and support
I recently changed from British Gas as i was having terrible service. Octopus made the move very simple. Their staff are so supportive and have been extremely helpful. I can understand now why people rave about them.
Today I called to ask for clarification over something and Layla was very kind explaining everything to me and offering advice. Can’t thank her enough. So far they are 5 star in my opinion!
Clear, polite and effective.
Phoned to clarify new tariff options. Ekraam spoke very clearly, understood what I wanted and was able to send me the choices and how I could accept one.
Very polite and efficient.
As always your staff are really helpful…
As always your staff are really helpful in keeping customers happy and resolving any issues that may arise! Jan was particularly helpful today! Thanks again octopus!
Octopus Energy got my smart meter going…
Octopus Energy got my smart meter going and it's great because I've had to submit manual meter reading for my office for a long time. It works well but also lets me know when I'm actually using power so I can adjust what I do.
Good experience
I spoke to a lovely person Tom when we as a community venture wanted to change our supplier to Octupus - he was very helpful, polite and knowledgeable and made the switch seem seamless- will be recommending to others
We were investigating switching…
We were investigating switching electricity providers for our community. The team at Octopus were extremely helpful and knowledgeable. Switching was easy, and it was refreshing to receive replies to my emails from a real person, which made the whole process great.
Good customer service friendly and…
Good customer service friendly and helpful and prompt at answering the phone.
Aaron explained everything very well…
Aaron explained everything very well and it took literally 15 mins to mover over my business energy accountand with a massive saving due to lower rates at Octopus! Than you Aaron!
Such a pleasure to transition to…
Such a pleasure to transition to Octopus energy for my small business. 5 star service for sure!
Great customer service
Great customer service, made the switch of suppliers really easy.
The lady I spoke to was really helpful…
The lady I spoke to was really helpful and explained everything to me that I needed to know. She was very kind
Changing Electric suppliers after 40 years! Daniel explained things very well and…
Daniel explained things very well and set up account as we wanted even though it was not straightforward, so happy with the experience
Helpful, clear and stress-free phone call
Helpful staff member who talked me through setting up payments on my new account in a clear way that made the process stress-free. Phone line was answered quickly and easy to get through to the department I needed.
Extremely professional and super…
Extremely professional and super helpful!
Speaking with Jade today to transfer our utility services over to our new business premises was so straightforward. She made the transition completely stress free, which is more than can be said of other providers who have been immensely more difficult to deal with (BT)
George was helpful and patient and took…
George was helpful and patient and took time to talk me through things, to get me the best deal
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