Octopus Energy for Business Reviews 

MEV ANSWERED MY QUERY QUICKLY AND PROFESSIONALLY

Taj was very helpful in responding to my query regarding an incorrect bill. She managed to message the right colleague to issue credit notes, as we were speaking, and my account was credited back to the correct amount within minutes of our conversation. I wish everyone at Octopus was this helpful and efficient!

Reema was so helpful and resolved the muddled account problem with extreme efficiency, helpfulness and understanding. Very grateful,thank you, Patrick Elder

Emily was super helpful getting our business switched over from our current provider.
Lovely just to be able to have an old fashioned conversation to get the ball rolling!

Thank you for your help Emily!

Always excellent service from Octopus, in terms of explaining everything clearly, the most cost effective and very easy to contact if required!

Great customer service delivered by Harper. She was extremely helpful today and resolved all my queries quickly and professionally. I highly recommend her as a first point of contact, excellent support and a pleasure to deal with.

Sharon! What an absolute angel she is. After months of messing around with other companies I should have gone straight to octopus. We use them at home and should have done for our business immediately. Recommend 100% to anyone.

Joshua l listen & actually sorted the problem there & then rather than saying they’d do it later & not do it.

Re Hadleigh Court 10/08/2026
End of Year Electricity Documents Required by our Accountant
Taz was extremely helpful sending me three spreadsheets of the the three different accounts we have with Octopus for Hadleigh Court, 245 Willesden Lane, London NW2 5RY
Taz was very efficient and work hard to produce the documents I needed for our accountant quickly
Most impressive she deserves credit for this.
Thank you Taz
S M Dibble

Taz managed to resolve within 30 minutes a problem that we had been stuck with for nearly two months with getting our feed in tariff account set up. As a result we were paid over £600 immediately.

Sabrina was able to generate an offer, despite some difficulties due to our wanting to add an additional contract for another supply at the same address.. Look forward to being able to follow up later.

Ade was fantastic! She couldnt have been more helpful.

Excellent service

Very friendly staff and Great Customer service!!!!!

very very helpful every single time,i had my energy with them for a few years and the always have good prices. customer service is always top level. thank you Ade for sorting my problem.

Though I have been going through a stressful time trying to sort out tariffs Octopus staff are always pleasant patient and helpful!

My call was answered quickly by Amber who has a very pleasant telephone manner and was very helpful and efficient.

Jordan was very patient with me and answered all my emails in a prompt fashion

Always fantastic service, just switched to their buisness account , it was easy, fast and were such a great help.

It was all sorted within the timescale,Freya was very efficient at replying to me email