Octopus Energy for Business Reviews 

Best services , good price and customer service following up very well.

Leah very quickly resolved a billing issue within a few hours of emailing the team. I appreciate being able to handle issues like this knowing that they will get sorted.

The customer service rep was very helpful. Excellent service as always.

Very helpful run through of my options for tariff renewals

Prompt response. Joshua dealt with my query quickly and efficiently, giving me al the information I needed.

Great customer service
Evie was friendly and helpful and efficient

Taz was a superstar! I didn’t understand half of the quote so she explained it clearly & helped me understand Before signing up to a new 12 month deal!

Thank you Taz

Greeted with a very polite and friendly lady. Dealt with my payment promptly.

Lula proved hugely helpful with my decision on a duration of fixed tariff today. Can't recommend her, or Octopus more generally, enough. Thanks Lula!!

Gentleman very helpful and now know what steps I need to take before contacting you again

Dave M was clear and precise and sorted out our lack of bill competently and efficiently.
Can't speak too highly of him, I appreciate that he is a small part of the Octopus organisation and that others may not be as good, but had a great experience on the phone with him.

I dealt with real people on the telephone and by email. Response very quick, efficient and helpful. Top people.

The paperwork was supplied fast, contained all the information required and was simple and straightforward. Top admin.

The whole process was easy and the people and service a joy.

An absolute breath of fresh air talking to Sharon at Octopus today. I was taken through all the options for the best and most cost effective option for moving a business energy account to Octopus. Sharon explained everything in a manner that was so relateable and easy to understand. I felt listened to and understood and i was guided to the absolute best deal for my situation. Sharon made setting up a business account a pleasure to do, no hassle, just clear down to earth communication on a totally human level. Absolutely great service from start to finish. Thank you.

Shout out to Emily!

Emily was brilliant in her communication and helping us to set up our energy account for our business. She was clear and gave quick responses to any queries I had! Thank you so much

Incredible customer support from Louis.

Fantastic help

MEV ANSWERED MY QUERY QUICKLY AND PROFESSIONALLY

Taj was very helpful in responding to my query regarding an incorrect bill. She managed to message the right colleague to issue credit notes, as we were speaking, and my account was credited back to the correct amount within minutes of our conversation. I wish everyone at Octopus was this helpful and efficient!