The fact that I actually got answers from real people at Octopus rather than the usual damn email that states do not reply, which annoys me in the extreme. Octopus seem to actually deal directly with... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I changed from Yorkshire gas and power after a very bad experience with their meter installation, that didn't work from day one. After going to ombudsman I was allowed to change suppliers and chose o... Toon meer
Sharon, was fantastic, she made the process of switching increadibly easy. Sharon was informative, helpful and friendly. It's not often I say this these days, but the adverts are right. I will be usin... Toon meer
Quick to answer my phone call, efficient, informed, clear speaking and audible, kind, patient and reliable. Thank you for making managing our account with Octopus easy. I also appreciate the CO2e sav... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
Contactgegevens
Verenigd Koninkrijk
- 020 3389 5613
- business@octopus.energy
- octopus.energy/business
Join the UK's business energy champions
4,9
Uitstekend
737 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Aliya was great
Aliya was great , she was very professional and flawless explaining the tariffs
20 augustus 2026
Antwoord van Octopus Energy for Business
Flawless is Aliya's middle name! Not really but it should be! Thank you for sharing your positive experience!🐙
Tahesha just switched over our…
Tahesha just switched over our electricity for my business; she did a fantastic job, great customer service, very happy!
13 augustus 2026
Antwoord van Octopus Energy for Business
We're so happy to hear Tahesha provided such great customer service during your business's electricity switch. We appreciate your kind words and welcome to the Octopus family! 🐙
Great service, good prices
I have so many problems with energy companies, as I deal with a lot of them. But Octopus has always been helpful, and I can recommend them in good faith.
22 augustus 2026
Review zonder uitnodiging
Antwoord van Octopus Energy for Business
We're so happy to hear we've been helpful, especially given your past experiences with other energy companies. We truly appreciate your trust and recommendation!
I wish all companies have such a good customer service
Leah at Night customer’s team was absolutely fabulous!!! the switch was so easy to do with her and she was responding very quickly, so we have completely done everything within a few days. She was very professional, friendly and understanding.
I wish every company is like that!!
17 augustus 2026
Antwoord van Octopus Energy for Business
Leah is Fab and so is the fact you are now with us! Welcome aboard 🐙
Thank you for making things simple!
I spoke with Adedotun on the telephone today. He was very helpful and navigated me through options for my energy tariff going forwards. This was all backed up with an immediate email, so everything was really clear. Thank you for making this such a smooth process.
21 augustus 2026
Antwoord van Octopus Energy for Business
We're so glad to hear that our team was able to provide such a smooth and helpful experience for you. It's wonderful to know that everything was clear and easy to understand!
We had an actual email from Josh
We had an actual email from Josh, answering our query and sorting out the issue. He followed this up in an efficient manner, with some good advice and the problem was sorted
21 augustus 2026
Antwoord van Octopus Energy for Business
We're so happy to hear that our team was able to resolve your issue efficiently and provide helpful advice. Thank you for sharing your positive experience!
Changing to Octopus Energy
Georgia was extremely helpful in the process of setting up with the account and transfer process
21 augustus 2026
Antwoord van Octopus Energy for Business
Welcome aboard! So glad to hear your first interaction for this account was a great one🐙
Harry was able to sort out on the phone…
Harry was able to sort out on the phone issues that could not be resolved on line. Very helpful.
21 augustus 2026
Antwoord van Octopus Energy for Business
We are so happy to hear that our team was able to resolve your issues effectively. Sometimes a phone call is all it takes and we love speaking to our customers! We appreciate your kind words🐙
Got through to operator very fast
Got through to operator very fast, explained reason for call and Brad helped answer my query to put my mind at ease. Asked about a gas smart meter and wheels were put in motion to ascertain if this is feasible. Happy with way my call was dealt with and responses and solutions
20 augustus 2026
Antwoord van Octopus Energy for Business
Reassurance, support and actions are what we are all about here! We are glad to hear you have had a good experience so far and long may it continue! 🐙
Great Customer Service
Customer Service team helped me considerably to guide me through the business application process due to complexity of set up and Good tariff rates compared to other energy retailers
21 augustus 2026
Antwoord van Octopus Energy for Business
We're so pleased to hear that our customer service team was able to assist you effectively through the application process. We appreciate you acknowledging our competitive tariff rates. Thank you for your positive feedback!🐙
A problem was easily solved.
21 augustus 2026
Antwoord van Octopus Energy for Business
We're happy to hear that we could easily resolve the problem for you. We appreciate your positive feedback!
The help offered was brilliant …
The help offered was brilliant and friendly. The answer given was correct but currently is not what we are looking for. That doesn't deterrent from the excellent service we received.
20 augustus 2026
Antwoord van Octopus Energy for Business
We're happy to hear our team provided excellent and friendly service. Sorry to hear that the answer wasn't a perfect fit for you! But we appreciate your understanding🐙❤️
Excellent company and great service
Excellent company and great service. Fast and easy set up.
20 augustus 2026
Review zonder uitnodiging
Antwoord van Octopus Energy for Business
We are so glad you found our service excellent and the setup fast and easy. Thank you for your wonderful feedback!
Good customer support
Customer service agent was very helpful in dealing with the issue
20 augustus 2026
Antwoord van Octopus Energy for Business
We're so glad to hear that our team was able to assist you effectively with your issue. We appreciate you sharing your positive experience!
I should like to thank Armand
I should like to thank Armand
I needed to change my bank details and Armand made the process completely painless and easy. Having someone answer the phone quickly and then be so helpful made my day.
20 augustus 2026
Antwoord van Octopus Energy for Business
We're so happy to hear that our team was able to assist you efficiently with your bank details. It's wonderful to know that the process was easy and the interaction made your day!🐙 Armand is a legend!⭐️
So helpful
So helpful, the girl I spoke to was lovely and explained everything clearly.
20 augustus 2026
Antwoord van Octopus Energy for Business
We're so glad to hear that our team was able to provide you with such a positive experience! We always strive to explain everything clearly so this is great to hear!🐙❤️
Quality provider
Competitive, interested in renewables, competent reply to email, very prompt response to phone calls, quick low effort process to switch.
20 augustus 2026
Great service!
I spoke with one person, Paris, he sorted out everything i needed very quickly and professionally.
Great Service!
20 augustus 2026
Antwoord van Octopus Energy for Business
We're so glad to hear our team provided such quick and professional service. We appreciate your kind words!🐙❤️
Thank you
Thank you! Sabrina Poiana went above and beyond to set our business up on a new account, despite our case being complex across multiple sites and meters. All solved in one call. Thank you!
20 augustus 2026
Antwoord van Octopus Energy for Business
We are so pleased to hear about your positive experience with Sabrina! It's wonderful to know that we could successfully assist with your complex setup in a single call. Thank you for your kind feedback🐙
Emily was most helpful
Emily was most helpful, clearly and efficient in her information delivery and sorted the account switch in minutes.
20 augustus 2026
Antwoord van Octopus Energy for Business
We're so happy to hear that Emily provided such clear and efficient assistance with your account switch. It's wonderful to know everything was sorted out quickly for you!🐙
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.