Needed some personal documents delivered same day from Berkshire up to Lancashire. It was early on Easter Sunday morning, so I wasn’t holding out much hope. Found Odda on Google, had signed up and ord... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Had some initial issues with sign in - the customer service was patient and stayed on the line until it was solved, while holding the driver. The driver was punctual and reliable, with a very compet... Toon meer
Bedrijf heeft geantwoord
I have used their services a few times the website isn't great but workable the problem is the communication and accountibility. Drivers don't come on time and I had a driver seat at the destinatio... Toon meer
Bedrijf heeft geantwoord
Sidhant was the best choice. Although he was the most expensive on the list, I trusted my intuition and it was the right decision. He followed the instructions perfectly, with no unnecessary back-and-... Toon meer
Bedrijf heeft geantwoord
4,3
Uitstekend
25 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Fantastic service
Fantastic service, very simple to use, clear communication & transparent pricing
18 april 2026
Fantastic experience
Fantastic experience, I’m so happy with the service. Will definitely use again.
6 mei 2026
Antwoord van Odda
Hi,
Thank you for the amazing feedback!
We’re delighted to hear you had a fantastic experience with Odda. Really appreciate the support and look forward to helping again soon!
Best Regards,
The Team at Odda
Antwoord van Odda
Hey Sam,
Thank you for the great review!
We’re delighted to hear you found the service quick and easy. Really appreciate the support and hope to help again soon!
Best Regards,
The Team at Odda
Antwoord van Odda
Hey Loretta,
Thank you for the review!
Fast, efficient and reliable is exactly what we aim for at Odda. We really appreciate the support!
Best Regards,
The Team at Odda
Had some initial issues with sign in
Had some initial issues with sign in - the customer service was patient and stayed on the line until it was solved, while holding the driver.
The driver was punctual and reliable, with a very competitive price.
Overall satisfied, will book again if needed.
17 april 2026
Antwoord van Odda
Hi Laura,
Thank you for the great feedback!
We’re pleased our team could get everything resolved quickly and keep the delivery on track. Reliable drivers, responsive support and competitive pricing are exactly what we aim for.
We really appreciate the support and look forward to helping again in the future!
Best Regards,
The Team at Odda
Sidhant was the best choice
Sidhant was the best choice. Although he was the most expensive on the list, I trusted my intuition and it was the right decision. He followed the instructions perfectly, with no unnecessary back-and-forth, and delivered exactly what was needed. Thank you!
7 april 2026
Antwoord van Odda
Hey,
Thank you for the fantastic feedback!
We’re really pleased to hear the driver delivered exactly the service you were hoping for. Reliable communication, professionalism and getting the job done properly are what Odda is all about.
We truly appreciate the support and don’t forget to leave Sidhant a driver rating in the app so he receives the recognition too!
Best Regards,
The Team at Odda
Quick, easy, efficient… polite driver… perfect all round
Needed some personal documents delivered same day from Berkshire up to Lancashire. It was early on Easter Sunday morning, so I wasn’t holding out much hope. Found Odda on Google, had signed up and ordered my pickup within 10 mins. The driver arrived at pickup pretty much bang on his eta, and delivered early (traffic must have been forgiving). He was polite and efficient at both ends. Being able to track the driver from start to finish through the app was reassuring. I can’t comment on how competitive the pricing was as I’ve never had to do it before, but it seemed very reasonable to me. Really impressed with the service from start to finish.
5 april 2026
Review zonder uitnodiging
Antwoord van Odda
Hi Matt,
Thank you for the brilliant review!
We’re delighted we could help, especially on Easter Sunday morning. Quick booking, live tracking and reliable drivers are exactly what we aim to deliver every time.
Really appreciate the support and hope to help again soon!
Best Regards,
The Team at Odda
Bad system and unprofessional drivers
I have used their services a few times the website isn't great but workable the problem is the communication and accountibility.
Drivers don't come on time and I had a driver seat at the destination for an knowing he will get paid more.
27 maart 2026
Review zonder uitnodiging
Antwoord van Odda
Hi,
We’re sorry to hear you felt disappointed with your experience.
At Odda, we take timing, communication and driver conduct very seriously, so this certainly isn’t the standard we aim to deliver. We’d really like to investigate this properly, however we’re currently unable to identify the booking from the details provided in the review.
Please contact our support team directly with your booking reference so we can review the driver tracking, communication logs and delivery timeline in full.
We genuinely value all feedback as it helps us continue improving both the platform and service experience.
Best Regards,
The Team at Odda
Phenomenal!! Unbeatable service & price!
Phenomenal!!! Really polite; super smooth interface; constant communications with a very smooth hand off on both sides. Love the live tracking and all for the most affordable price of all the quotes I had. Couldn’t have asked for better service! Extremely happy and will be using as my go to moving forward!
15 februari 2026
Antwoord van Odda
Hey Mac,
Thank you for such an amazing review!
From the smooth booking experience and live tracking to the communication and handover, it’s great to hear every part of the delivery hit the mark. Providing reliable sameday delivery with transparent tracking and competitive pricing is exactly what Odda is built for.
We truly appreciate the support and look forward to being your go-to moving forward!
Best Regards,
The Team at Odda
Antwoord van Odda
Hi Sandra,
Thank you for the fantastic review!
Straightforward, prompt and friendly is exactly what we aim for, so it’s great to hear that reflected in your experience with Odda.
We really appreciate the support and look forward to helping again soon.
Best Regards,
The Team at Odda
Really fast to get quotes, great service all around
Really fast to get quotes, great tracking, great driver - will use again!
31 januari 2026
Review zonder uitnodiging
Antwoord van Odda
Hi Luke,
Thank you for the great feedback!
We’re pleased to hear you found the quoting process quick and easy and that the tracking and driver experience delivered as expected. That’s exactly the experience we aim to provide.
We appreciate your support and look forward to helping again soon.
Best Regards,
The Team at Odda
Cancelled my URGENT collection
Cancelled my job twice with no communication. I had to call to see what was happening delaying my urgent delivery. I had to call twice and still no idea when they are going to be collecting.
26 januari 2026
Review zonder uitnodiging
Antwoord van Odda
Hi Sarah,
We’re really sorry for the frustration caused and appreciate you raising this.
This was a same day delivery covering approximately 136 miles. Unfortunately, the booking was automatically cancelled shortly after being made, as the £8.80 price entered was far below the minimum required for a journey of that distance.
A full refund was issued within 6 minutes of the booking being placed. We do acknowledge that our communication around the cancellation could have been clearer and we apologise for the inconvenience this caused.
If there’s anything further we can help with, please don’t hesitate to contact us at support@odda.co.uk and we’ll be happy to assist.
Best Regards,
The Team at Odda
Delivery was quick and efficient
Delivery was quick and efficient, and very convenient! Would definitely recommend.
25 januari 2026
Review zonder uitnodiging
Antwoord van Odda
Hi Magenta,
Thank you for the recommendation we’re glad you found the delivery quick, efficient and convenient. That’s exactly what we aim for.
We really appreciate your support and hope to help you again soon.
Best Regards,
The Team at Odda
Fantastic service
Fantastic service, saved me on a Sunday evening before an early start Monday delivering necessary work equipment to my location between London and Wales.
I will get quotes here before using any other courier service in future.
25 januari 2026
Review zonder uitnodiging
Antwoord van Odda
Hi,
Thank you for the great review. We’re really pleased we could help on a Sunday evening when you were up against an early Monday start. Getting essential equipment to you between London and Wales at short notice is exactly what Odda is built for.
We really appreciate your trust and look forward to helping you again whenever you need a delivery.
Best Regards,
The Team at Odda
What a great business I found last…
What a great business I found last minute after pulling my back and not being able to drive from London to Manchester. Communication was spot on, the driver was polite and helpful and the company kept me updated through WhatsApp. I could also track the delivery on their app. Will use again, also quarter of the cost of some companies I looked at.
25 januari 2026
Review zonder uitnodiging
Antwoord van Odda
Hi Justin,
Thank you for your feedback. We are glad we were able to help you out with your urgent delivery. The communication features in the app is something we are very super proud of and we hope to see you again soon!
Best wishes and speedy recovery!
The Team at Odda
Antwoord van Odda
Hi Alice,
We are thrilled you had a great experience with Odda. Thanks for sharing your feedback and we look forward to assisting you again in the near future.
Best Regards,
The Team at Odda
First time using the service.....pleased
First time using the service. Easy to find a driver, good communication and prompt delivery at a nice price.
28 november 2025
Review zonder uitnodiging
Antwoord van Odda
Hi,
Thank you for the feedback. We really appreciate the review and look forward to serving you again soon.
Best Regards,
The Team at Odda
Antwoord van Odda
Hi Dan,
Thank you for the wonderful feedback! We're glad to hear the booking process was easy and that everything was delivered right when you needed it. Providing a smooth and reliable service is our goal and it’s great to know we met your expectations.
We appreciate your support and look forward to serving you again!
Best Regards,
The Team at Odda
Antwoord van Odda
Hi Jeffrey,
Thank you for your 5 star review. We’re delighted to hear that the driver made such a positive impression. Providing excellent service is our top priority and feedback like yours motivates us to keep delivering the best experience possible.
We appreciate your support and hope to serve you again soon!
Best Regards,
The Team at Odda
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