Ordered 20 Inch Tournament Folding Mahogany Maple Chess Set, arrived promptly however with slight defect. Replacement arrived quickly, very, very satisfied with the speed of communication a... Toon meer
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Lees wat reviewers zeggen
Super value for money. Perfect to teach my wife chess. Quality is a notch up from my school days - we were lucky enough to have a lot of tournament sets made with wood and pieces with felt bottoms.... Toon meer
I posted a positive review on this company the other day, before the chess set arrived, so this is an addendum to that. Chess set arrived today and it is absolutely stunning, looks even better than... Toon meer
Great chess set [Classic Staunton Chess Set – 3" Ebonised Pieces & 50cm Anegre Board], reasonable price £125(?), arrived quickly. Came, unexpectedly, with spare queens. One minor niggle: the case f... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Chess sets to buy at the Official Staunton chess store offering a huge selection to choose from with free UK mainland courier shipping. UK's finest chess shop
Contactgegevens
3 GARNERS LANE, WHIXALL, SY13 2NF, WHITCHURCH, Verenigd Koninkrijk
- 01948880060
- sales@officialstaunton.com
- officialstaunton.com
4,7
Uitstekend
471 reviews
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Incredible customer service
We had our board arrive with slight damage and they sorted it immediately without any issue. New board arrived and looks great. I’m really happy with the response and the company as a whole
5 juni 2025
Really pleased with the pieces I…
Really pleased with the pieces I ordered as usual the service was great the pieces were well packed…five stars
4 juni 2025
No problems or complaints
No problems or complaints. Easy to order, delivered promptly, well packaged. Lovely chess set and board. Highly recommended to all.
1 juni 2025
Amazing Service!
Delivery was next day with no issues. Everything in perfect condition, thank you!!
6 mei 2025
Brilliant
Brilliant ! There are not many supplies of chess sets/boards that are able to beat Official Staunton. Really exceptional quality along with a well trusted company.
Recommend 100%
9 mei 2025
Review zonder uitnodiging
Very pleased with the product
27 april 2025
Great quality chess set with amazing…
Great quality chess set with amazing detail. The set was bought as a birthday gift for my partner who absolutely loved it.
27 april 2025
Excellent Professionalism
I didn’t actually make a purchase from this company as the set I enquired about was out of stock but when I was asking them many questions about various sets they were still amazingly helpful and professional and spoke highly of another company who I ultimately ended up purchasing a set from. I was impressed with their professionalism and also their responsiveness and the company I eventually purchased a chess set of also said what an excellent company this was. I would have gladly purchased from this website if the set I looked at was in stock but it wasn’t to be on this occasion despite their amazing customer service and willingness to help despite them not gaining a sale. Thank you Official Staunton and maybe next time!
30 april 2025
Review zonder uitnodiging
Great experience.
Chess pieces were packed well and shipped quickly. Excellent workmanship seen on all of the pieces!
3 april 2025
Great little travel set
Great little travel set. I did wonder if the 13” would be took big but actually it is perfect size for taking around. The magnetic bases are very good. Can hold board upside down and the pieces don’t fall off. Equally you wouldn’t know they are magnetic when moved around the board.
31 maart 2025
Swift delivery and the product is…
Swift delivery and the product is great.
Pity the level of chess doesn’t match the quality of the product .
30 maart 2025
My Chess ♟ Pieces Haven’t Turned Up…
My Chess ♟ Pieces Haven’t Turned Up Yet!
An Update On When I Can Expect Them Would Be Great!!!
27 maart 2025
Antwoord van OfficialStaunton
Thank you for your feedback, though we're naturally disappointed to see a negative review rather than being contacted directly.
We’d like to clarify that your order was dispatched promptly and tracking details were emailed to you. According to the courier's tracking history, there were three attempted deliveries. The parcel was then held securely at the depot, awaiting your instructions for redelivery or collection.
Had you reached out to us, we would have gladly assisted you in resolving the issue quickly.
We always strive to provide the best service possible, but once a parcel is in the hands of the courier, successful delivery does rely on the recipient following up when delivery attempts fail.
We’re happy to arrange redelivery if the parcel is still at the depot, or offer alternative solutions. Please get in touch with us directly so we can resolve this for you swiftly.
Kind regards,
Customer Service Team
The Official Staunton Chess Company
13inch magnetic chess set
I purchased the 13inch board magnetic chess set. The King is 52mm high and the board folds in half with the pieces stored in the base when not in use. The build quality is excellent, this size board and pieces is fine for general use and the price is most sensible. Very pleased with my purchase.
26 maart 2025
Antwoord van OfficialStaunton
Thank you so much for your kind words and thoughtful review!
We’re really pleased to hear that you’re enjoying the 13-inch magnetic chess set — it’s such a handy and well-made little set, perfect for casual games and easy to tuck away when not in use. Great choice!
It means a lot to us that you’ve taken the time to share your experience. If you ever need anything else, we’re always here to help.
Wishing you many enjoyable games ahead!
Warm regards,
*The Official Staunton Chess Company Team*
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