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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

It's just too difficult to earn Ohm points, especially in the fall/winter when we aren't really consuming much electricity anyway. We turned off several lights during the last Ohmhour (which are far... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I like the idea. But oh connect could be smarter about giving credits to people who are already top energy savers. The current algorithm seems to only count individuals historical record. It probably... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Got this from ohm connect 07.16.2023 8:06 PST Your results are in! We've calculated the results for your recent OhmHour on Friday, Jul 14, from 7 - 8PM. Unfortunately, you did not save enough en... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It’s a great way to save money and it makes it fun for the whole family to get involved and help save energy. Plus they give us our results within 24hrs after the energy saving hour ends so we can see... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Energieopwekkingsapparatuur en -oplossingen

Geschreven door het bedrijf

OhmConnect is a free program that rewards you for saving energy when it matters most. Sign up today at ohmconnect.com and connect your utility account to start earning rewards. Join our community that loves being smart about savings and electricity!


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Highly recommend

OhmConnect has been a longstanding favorite of our family. A way to make a little extra cash, plus the energy plan is competitive with the overall local rates.

7 februari 2023
Logo OhmConnect

Antwoord van OhmConnect

Hi Nicole, happy to hear you're enjoying our program! Happy to have you and your family as a part of our community.

Beoordeeld met 5 van de 5 sterren

I like the ohm hours challenge and pay…

I like the ohm hours challenge and pay back for participation, great way to build some energy conservation thinking to the entire family.

22 maart 2023
Logo OhmConnect

Antwoord van OhmConnect

Hi Jose, we're so glad to hear that you and your family have been enjoying OhmHours together! Glad to hear that we're able to make a difference, and happy to have you as a member.

Beoordeeld met 5 van de 5 sterren

Great

Amazing program

21 maart 2023
Logo OhmConnect

Antwoord van OhmConnect

Hi Vanessa, we love to hear it! Thanks a bunch for enjoying OhmConnect.

Beoordeeld met 5 van de 5 sterren

Excellent supporting

You always here to advise and support

22 maart 2023
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Antwoord van OhmConnect

Hi Joseph, we're so happy to hear that our team has been able to assist you with your inquiries! That's what we love to hear, and are happy to be able to help!

Beoordeeld met 5 van de 5 sterren

save money

love this product so far helping me save

22 maart 2023
Logo OhmConnect

Antwoord van OhmConnect

Hi there Michelle, thanks for the review. We're glad to hear that you're enjoying our program and products and that you are able to see the impact and savings!

Beoordeeld met 2 van de 5 sterren

Ohm device will not pair despite…

Ohm device will not pair despite following their instructions many times over. Cannot get ahold of anyone at OHM to help other than them emailing the same instructions!

20 maart 2023
Logo OhmConnect

Antwoord van OhmConnect

Hi Tracie, that sounds frustrating! It looks like you have an appointment scheduled with one of our device experts next week. We look forward to helping you get that smart plug properly connected!

Beoordeeld met 4 van de 5 sterren

Very Lovely People to Work With

Great people to work with that reply fairly quickly most of the time the same or next day via email. Did take some time to connect my account with SDGE, but did appear to be SDGE account problems that rather OHM Connect. OHM Connect did provide me with a promotional item for a Google Nest device despite delays with my account registration.

Overall, very nice people and they will work with you no matter how long it takes.

17 maart 2023
Logo OhmConnect

Antwoord van OhmConnect

Hi Michael, your feedback is very much appreciated! We understand that the process of disenrolling from another demand response program can sometimes be tricky, and we have a great team of experts who are there to assist you along the way. Thank you for working with us over email, and please don't hesitate to reach out if you have any other questions!

Beoordeeld met 1 van de 5 sterren

I should be disenrolled from this…

I should be disenrolled from this program. I’ll stick with PGE. I never received the thermostat that I ordered and I supposedly was refunded my money. Customer service during that time wasn’t pleasant for me.

Please release me from the program and stop using my information.

Thank you!

8 februari 2023
Logo OhmConnect

Antwoord van OhmConnect

Hi there, we understand OhmConnect isn't for everyone. We were experiencing slight shipping delays with the thermostat you ordered, and we canceled the order as per your request. Our system also shows that the refund went through in February. Lastly, I can confirm that you have been unenrolled from our program. Have a great day!

Beoordeeld met 5 van de 5 sterren

We love the new thermostat

We love the new thermostat. It is so convenient to use the phone app to turn it on/off.

20 maart 2023
Logo OhmConnect

Antwoord van OhmConnect

Hi Cathy, thank you for this great review! We're so glad you're enjoying your new thermostat and the easy automation that comes with it. We appreciate all that you do to help the grid in its time of need!

Beoordeeld met 1 van de 5 sterren

Does not work

1 maart 2023
Logo OhmConnect

Antwoord van OhmConnect

Hi Vladislav! It looks like you're currently in communication with a member of our team regarding the inquiry you wrote in about. We're working with our engineers to determine the best way forward, and our team will most definitely update you as soon as we can. We appreciate your patience!

Beoordeeld met 3 van de 5 sterren

I’m not sure if I’m reaping any…

I’m not sure if I’m reaping any benefits yet. When I first signed up I received three energy-saving events to participate in almost immediately, but haven’t had a single opportunity for another one since. It’s been over a month now. I wish there were more opportunities to save energy and make points.

19 maart 2023
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Antwoord van OhmConnect

Hi Rita, we're so happy to see that a member of our team was able to provide more clarity regarding the frequency of our energy-saving events! If you ever have any other questions, please don't hesitate to reach out to our team and we'd be happy to assist you. Have a great rest of your day!

Beoordeeld met 2 van de 5 sterren

It is confusing

It is confusion. I don’t like all the gonzo games and raffles

19 maart 2023
Logo OhmConnect

Antwoord van OhmConnect

Hi David, we wanted to update our response here as a member of our team has reached out to you via email. We hope you found the information they shared about OhmConnect to be helpful! If you have any other questions, please reach out to our support team and we'd be happy to chat further.

Beoordeeld met 5 van de 5 sterren

Might As Well Do Something While We’re Doing Nothing

We’ve been a part of Ohm Connect for several years and try to help out wherever we can. Every little bit helps our community and most importantly, our planet.

17 maart 2023
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Antwoord van OhmConnect

Hi Bryan, thank you for this awesome review! We're happy to hear that you've been a member for several years and share our passion for helping our communities and our planet. Thank you for all the hard work you do to save energy!

Beoordeeld met 1 van de 5 sterren

I think your company is unorganized or…

I think your company is unorganized or maybe you’re very organized and just take advantage of clients. You promise one thing and make excuses why you can’t deliver. I’m sure you rarely if ever ship out the gifts or leaders you promise. We never received the google hub that was promised so we terminated.

10 maart 2023
Logo OhmConnect

Antwoord van OhmConnect

Hi Michael, we appreciate the feedback. Our system shows that you're enrolled in another demand response program. As per OhmConnect's terms of service as well as the California Public Utilities Commission's guidelines, individuals cannot be enrolled in more than one demand response program at a time. As such, we were unable to help you redeem your promotional offer until after you've unenrolled from the other program. Our team has reached out to you a few times with more information and the steps to disenroll from the other program you're in. If that is something you're still interested in doing, please reach out to us or you can follow up on the email thread we have with you currently.

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, Excellent, Excellent,Excellent, Excellent,Excellent, Excellent,
Excellent,

27 januari 2023
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Antwoord van OhmConnect

Hi Jean, thank you for this awesome review. We're happy to hear that you think we're excellent, we think you're pretty excellent too! Thank you for all the hard work you do to save energy and help the grid!

Beoordeeld met 1 van de 5 sterren

Nothing has changed

Nothing has changed, can I get my money back ? Also, I understand there maybe a bad unit here or ther, I just happened to received one that does not work. So by stating the unit does not work makes me a scammer as you say, kiss... you text me and ask for my opinion, I did not text you...

27 januari 2023
Logo OhmConnect

Antwoord van OhmConnect

Hi Edward, just wanted to update our reply since we had the chance to talk to you. We're so glad we were able to help clear up any confusion. Hope you have a great day!

Beoordeeld met 5 van de 5 sterren

The communication is great

The communication is great. The follow-up is even better.

23 januari 2023
Logo OhmConnect

Antwoord van OhmConnect

Hi Walter, thank you for this wonderful review! We're glad to hear that you have found our communication to be great and enjoy the follow up. Thank you for choosing OCE, we're happy to have you as part of the OCE community!

Beoordeeld met 5 van de 5 sterren

Nice job

All very efficient.

22 januari 2023
Logo OhmConnect

Antwoord van OhmConnect

Hi Zafar, thank you for this great review! We're glad to hear that you find OhmConnect to be very efficient, that's what we hope for. We appreciate all the hard work you do to save energy and help the grid!

Beoordeeld met 1 van de 5 sterren

No update on request.

23 januari 2023
Logo OhmConnect

Antwoord van OhmConnect

Hi Connie, thank you for letting us know. We'll reach out again via email to learn more and assist you further from there. Looking forward to hearing back from you!

Beoordeeld met 5 van de 5 sterren

excellent tracking info

Very detailed tracking info was great. Encouragement of the daily energy saving was another excellence for the visibility to understand how I contribute the community.

21 januari 2023
Logo OhmConnect

Antwoord van OhmConnect

Hi Dong, thank you for this awesome review! We're so happy to hear that you feel encouraged in your energy savings and enjoy the detailed tracking information. We appreciate all the hard work you do to save energy!

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