Oishya Reviews 

111
•
TrustScore 4.5 uit 5

4,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

It has been wonderful to work with Oishya and especially Kamila on this order. Our knives ended up being back ordered and Kamila was super responsive in letting me know about the issue and getting bac... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered a marbel hexagon kitchen roll stand which arrived chipped and scratched. I emailed pictures to customer service. They responded after a couple of days offering to send a new one or a r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

The delivery process took many weeks, three times as long as originally stated. This can happen in today's time, but: An information about this from the supplier there was only on demand from our side... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Super excited having traditional knife from Japana. Didn't want to believe it (my boyfriend showed me one Japanese knife) but now I'm converted 😛 They are super sharp and wouldn't go back to my cheap... Toon meer

Bedrijfsgegevens

  1. Messenwinkel
  2. ook in
  3. Aanrechtwinkel
  4. Woonwinkel

Geschreven door het bedrijf

Timeless and unique homeware and kitchenware for home cooks used by world’s top chefs. ​


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

111 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,5

Alle reviews

(111)

7 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent service

I ordered a cutting board, which arrived very quickly, and was very pleased with it when it arrived. It is a beautiful piece of wood that is almost too good to use. Sadly, the courier broke the sharpening stone that I bought, but it was replaced without fuss and the new stone arrived in first class condition.

5 augustus 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic set of knives every cook should treat themselves too

I was looking for a new knife set, my old set was almost 20 years old and struggling to retain a sharp edge so after spending a good bit of time researching knifes and in the end I opted to go Japanese and purchased the 3 Sakai Kyuba x Japana set. They are not cheap!

The knifes are beautiful to look at, light to handle and gosh they are sharp. They make preparing food a pleasure the ease they slice through vegetables and meat is incredible. After using these I’ll never be able to use a cheap knife again to cook.

There is a saying in life you get what you pay for and buy cheap buy twice. They are expensive but if you enjoy cooking they are absolutely worth it.

4 augustus 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A worthy and beautiful natural wood product

Love the natural wood cutting board. An item to love and cherish but asking to find out how to care for it. Does it needs oiling with wood oil before use? Does it needs a quick rinse with water, dried before oiling?

Look forward to doing more custom with your shop. Good luck with your business. A lovely shop selling only masterpieces of domestic items.

23 juni 2020
Review zonder uitnodiging
Logo Oishya

Antwoord van Oishya

Thank you so much Valerie for such kind words! As for the board maintenance, you should treat the board with applying a food safe mineral oil every now and then (you can also add the beeswax to the mixture but mineral oil alone should do the job).

Beoordeeld met 5 van de 5 sterren

Very quick to process and ship order…

Very quick to process and ship order however I would suggest they review shipping methods as Royal Mail handed off to Canada Post where it foundered for a few weeks without tracking or updates (Covid delays). A courier that serves end to end would be better. Not the sellers fault of course.
Knife is a beauty.

23 juni 2020
Review zonder uitnodiging
Logo Oishya

Antwoord van Oishya

Thank you Chris! We're glad to hear that the knife arrived sound and well and that you love it :) Re courier choice - unfortunately due to covid many of our other courier choices are limited and don't allow shipment of particular goods to Canada, hence had to have it handled by RM via Canada Post.

Beoordeeld met 5 van de 5 sterren

Magnetic knife block

Purchased a magnetic knife block. Beautifully made, all communication from Japana Home was clear and product was delivered on time. I would recommend and use them again.

16 juni 2020
Review zonder uitnodiging
Logo Oishya

Antwoord van Oishya

Thank you Scotty :)

Beoordeeld met 5 van de 5 sterren

I bought a nice wooden knife board from…

I bought a nice wooden knife board from Japana Home, one that stands up on the bench and you can attach knifes to without scratching them. It is a beautiful peace of art by itself and looks gorgeous in our kitchen. All my beautiful knives are now no longer hidden away and have finally found a good home. Thank you Japana Home.

10 juni 2020
Review zonder uitnodiging
Logo Oishya

Antwoord van Oishya

Thank you Jurgen for such a beautiful review! All the best!

Beoordeeld met 3 van de 5 sterren

Dear Japana Team

Dear Japana Team
Nothing against the quality of the items ordered but the packaging was really borderline. I've received my shipment in a very bad condition and luckily nothing was deteriorated.
Based on the price of the items you should consider a better protection of your products. Don't hesitate to separate them and do multiple shipments if size and weight are very different. I know it could become more expansive but... I'm not sure if you should risk or gamble on the awareness of transport companies.
I'm ordering similar japanese items in an other website (US) and they are a more attentive on this transportation issue.
Based on this experience I will not take the risk in the future to purchase via your website.
Best regards, Luc

5 juni 2020
Review zonder uitnodiging
Logo Oishya

Antwoord van Oishya

Hi Luc, we're really sorry the packaging didn't meet your expectations and happy to know that none of the products got damaged. If you could please send us the email with photos of the packaging on info@japanahome.com we will take a look and inspect what happened. We want you to have the best experience with us hence if there is anything we can do to correct it, please do let us know.
All the best,

Japana team

Beoordeeld met 5 van de 5 sterren

Super excited having traditional knife…

Super excited having traditional knife from Japana. Didn't want to believe it (my boyfriend showed me one Japanese knife) but now I'm converted 😛 They are super sharp and wouldn't go back to my cheap daily knives. You only need to practice a little bit as the shape is a bit different from the Western ones 🙂. But what is most important it's super pretty and you can feel and see craftmanship.

10 mei 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I ordered a Deba

I ordered a Deba, and it's pretty awesome. Glides right through meat. Looks great on a magnetic knife stand.

16 oktober 2019
Review zonder uitnodiging
Logo Oishya

Antwoord van Oishya

Thank you Laurel for such kind words!

Beoordeeld met 5 van de 5 sterren

Lovely products

Lovely products, excellent service.
Arigatou gozaimasu.
nmh.

8 oktober 2019
Review zonder uitnodiging
Logo Oishya

Antwoord van Oishya

Thank you! We are glad you love our products :)

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer