We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Bedrijfsgegevens

  1. Jurkenboetiek

Geschreven door het bedrijf

Oknass is an online custom dress shop that supports worldwide shipping as well as a variety of free custom sizes and colours, style alterations and more. We insist on customer first, using high quality fabrics, exquisite handcraft embroidery techniques and so on. We hope to provide you with satisfactory dresses for all occasions in your life!


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

20 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The store has quality dresses

I was surpised bu the quality of the dress I bought.
It fit very well, the fabric is good and the drape was perfect.
I plan to shop at the store again.

13 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A loja tem vestidos lindissimos e o que…

A loja tem vestidos lindissimos e o que mais me encantou foi a facilidade que é para acessar o site e realizar a compra. Recomendo muito a loja pois além de tudo isso eles ainda trabalham com tamanhos personalizados o que me ajudou muito na escolha do tamanho ideal para o meu vestido.

26 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Perfect - just for you

I am really very satisfied with this dress! ❤After receiving the dress, I found that the workmanship was completely beyond my expectations, and I couldn't wait to wear it. Recommended to everyone who wants to buy a custom dress!

4 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Oknass was a real find for me

Oknass was a real find for me. The store had beautiful and stylish homecoming dresses. I'm very stylish, so I like to buy unique dresses that my friends don't even have anything similar to. This store delivered on that promise in terms of quality and style.

12 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This shopping experience was really…

This shopping experience was really…

This shopping experience was really great! I customized an evening dress at Oknass. The size was perfect, the fabric was soft, and it was very comfortable to wear. It really felt high-end. I am super satisfied with this purchase!

26 november 2025
Beoordeeld met 5 van de 5 sterren

Comfortable

Comfortable, stylish, and surprisingly practical. I packed this for a short trip and it came out of my bag with no wrinkles. I wore it to dinner that same night and didn’t feel overdressed or underdressed. It walks that perfect line between casual and dressed-up.

16 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wore this for a wedding guest look and…

Wore this for a wedding guest look and I felt great the whole day. I danced, walked around, sat down, and never once had to adjust anything. It looked great in pictures and was even better in person. I got asked where I bought it more than once—definitely a sign it was a good choice!

16 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Horrible customer service

Horrible customer service. Ordered an almost $300 dress, was delivered to an entirely different province. They won’t do anything to refund me but want me to track down the order instead. The occasion has now passed so I can’t even use the dress I intended to use it for. Highly recommend NOT ordering from this company.

22 juni 2025
Review zonder uitnodiging
Logo Oknass

Antwoord van Oknass

Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you’ve experienced with your order. We have thoroughly reviewed your case, and after confirming the shipping details, we can confirm that your order was shipped to the correct address you provided.

It appears that the issue arose during delivery, possibly due to an error on the local courier's part. We have provided you with the courier’s contact details so you can directly reach out to them for assistance. Unfortunately, we are unable to resolve this issue on our end. However, if the package is indeed lost due to the courier's fault, we recommend that you file a claim with them.

Additionally, we would like to remind you that we offer a return and exchange policy, which is clearly outlined on our website. As we’ve mentioned previously, to proceed with a return or exchange, we will need you to have received the item first. Once the package arrives, you can initiate the return process according to our instructions.

We understand the timing of your event has passed, and we truly regret that this situation has caused you frustration. We appreciate your understanding and are here to help if you have any further questions or need additional assistance.

Beoordeeld met 1 van de 5 sterren

I am so disappointed by my dress

I am so disappointed by my dress! On the web site, it was so perfect, but the dress I got was nothing like it. It looks like a cheap and awful version of it. I paid over 400$ for a dress and now it is going straight to the trash. The company is trying to convince me not to return it because it is « not cost-efficient for me » and the are offering me a 35$ refund on my next purchase…
I just want to cry now… what a scam!

7 mei 2025
Review zonder uitnodiging
Logo Oknass

Antwoord van Oknass

I'm really, really sorry that the dress didn't satisfy you, our return policy on our website will refund you upon receipt of the returned dress, you can return it and we will refund you.

Beoordeeld met 1 van de 5 sterren

Este website no sirve

Este website no sirve , nunca recibí el vestido y no me devolvieron mi dinero , no compren en el

4 maart 2025
Review zonder uitnodiging
Logo Oknass

Antwoord van Oknass

Hola, lo siento mucho, si no has recibido el envío, puedes ponerte en contacto con la empresa de mensajería para poner una reclamación, también puedes ponerte en contacto con nosotros y te lo tramitamos.

Beoordeeld met 4 van de 5 sterren

The dress I bought here is amazing

The dress I bought here is amazing! I was worried about the size at first, but I didn't expect the custom size to fit perfectly, the stitching is also very delicate, and it looks very elegant when I wear it! I will buy it again next time!

20 februari 2025
Beoordeeld met 1 van de 5 sterren

Do Not buy from this company

Do Not buy from this company. The materials used are super cheap. And the product looks nothing like the pictures shown. They will not allow you to retun the product and will offer you a $50 credit instead. Do Not recommend!

25 januari 2025
Review zonder uitnodiging
Logo Oknass

Antwoord van Oknass

Dear, our website supports returns. We will refund you 90% after we receive your returned dress.

Beoordeeld met 5 van de 5 sterren

The customer service team was…

The customer service team was incredibly helpful, guiding me through the measurement process and answering all my questions promptly. My dress arrived on time and looked stunning. It fit me perfectly, and I felt amazing wearing it.

18 juni 2024
Beoordeeld met 5 van de 5 sterren

Perfect!

I recently ordered a custom dress from Oknass, and it was an amazing experience. I wore it to a wedding and received countless compliments. Highly recommend!

24 juli 2024

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer