1.6/0.1 Gbps service - been smooth, getting around 1.7/0.1Gbps. Very reliable. Fair pricing. Customer service is friendly and helpful. At first they were responding very quickly, but as time went... Toon meer
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After nearly a year with Brillband who promised static IPs and port forwarding and delivered nothing, I have been migrated to Olilo. Few days later asked if there's a possibility for static IP (or at... Toon meer
Bedrijf heeft geantwoord
Friendly, professional and considerate customer service that made the transition over from my previous ISP a breeze. Had a few billing issues and they were resolved extremely quickly. Aydan and L... Toon meer
Bedrijf heeft geantwoord
Very quick to respond to queries Reasonable pricing for the more enthusiast/prosumer ISP Clear pricing structure - no nonsense large new customer discount Migration via OTS went smoothly Pr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Olilo – internet without the bs. ⚡ We’re Olilo, a broadband & mobile provider for the UK & Ireland — built by geeks, for geeks. No contracts (unless you really want one) ✍️ No hidden fees No sneaky price hikes Just: MultiGig broadband that flies ⚡ Instant eSIMs — no plastic, no waiting 📲 Transparent pricing down to the penny 💸 Online-only support that actually helps 💬 We’re here to make the internet suck less — with proper speeds, nerdy perks, and zero faff. Try us. Rate us. Roast us. We’re listening. 👂
Contactgegevens
Verenigd Koninkrijk
- connect@olilo.co.uk
- olilo.co.uk
4,7
Uitstekend
135 reviews
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Built for Homelabbers
This is not your typical ISP, they're different from the mainstream ISP's, everything is in-house, there's no outsourcing of their customer services like they do with the big ISP's.
contacting them is simple, this can be achieved by either e-mail, online support tickets or even on Discord.
I joined Olilo in November 2025, mainly because of their dedication to homelabbers, geeks and those that, own their own equipment. Specifically their BYO router, No CGNAT, static IP address, and that they work with CityFibre.
I only have their Version 0.9 and someday hope to update it to V1.2 or to their V2.3.
I cannot recommend these enough, if you'e a homelabber, gamer or a geek who loves to tinker, these are the go to ISP.
26 november 2025
Review zonder uitnodiging
Antwoord van Olilo
You’ve pretty much nailed exactly what we’re trying to do. We built Olilo for people who actually care about their network - whether that’s homelabs, gaming, or just wanting proper control without all the usual ISP limitations.
No CGNAT, proper static IPs, bring-your-own kit, and just being able to talk to us like normal humans (email, tickets, Discord etc.) - it shouldn’t be rare, but somehow it is.
Also love that you’ve been with us since the early days :)
Really appreciate the recommendation, and glad it’s been a good fit for your setup. Always here if you wanna tweak, upgrade, or do something a bit cursed with your network!
- Aydan
Excellent ISP
Excellent ISP. Setup was quick an easy, the community is great to talk with and the connection has been rock solid.
17 april 2026
Review zonder uitnodiging
Antwoord van Olilo
Love this - short, simple, and exactly what we aim for 🙌
Really glad the setup was smooth and everything’s been solid since. And yeah, the community is a big part of what makes this fun - it’s not just a connection, it’s a bunch of like-minded people all tinkering and helping each other out.
Appreciate you taking the time to leave this, means a lot 💙
- Aydan
Almost flawless service since the…
Almost flawless service since the get-go. Even during the founder's era, when we were all warned it might be bad, it wasn't. I'm not in a contract but I'm staying anyways. Thank you.
17 april 2026
Review zonder uitnodiging
Antwoord van Olilo
This one honestly means a lot.
That early "founder era might be rough" warning was fair at the time - we were still building a lot of the core stuff - so hearing that it didn’t turn out like that for you is genuinely reassuring.
Also appreciate the trust in sticking around even without a contract. That’s probably the most honest signal you can get that things are working as they should.
We’ll keep pushing to make it even more solid going forward.
Thanks for being part of it 💙
- Aydan
Great experience from sign up to switch
Great experience from sign up to switch. I was already a CityFibre user so managed to skip the installation part of the process. I was kept up to date on the progress of the switch and all my questions were answered super quickly. Communication is great and just no nonsense.
16 december 2025
Review zonder uitnodiging
Antwoord van Olilo
This is exactly the kind of experience we want people to have, so really appreciate you sharing this 🙌
Glad the switch process felt smooth and that you didn’t get stuck in any of the usual ISP chaos. If you were already on CityFibre it definitely helps speed things up, but keeping everything clear and updated on our side is still something we try to be really on top of.
And yeah - ""no nonsense" is basically the vibe we’re aiming for. Just straight answers, quick comms, and getting stuff done properly.
Appreciate you choosing us 💙
- Aydan
Blame Aydan
Love em, proper hang out for similar minded tech nerds. Staff are friendly, always on hand to help out (Discord) and care about getting the best out of the connection you have. Its never a case of a scripted call centre operative who says "the computer says no, have your turned it off and on again".
they are a small ISP but from small acorns......
PS I was a Zen customer for over a decade, the difference in support and caring about your customers IS night and day.
14 april 2026
Review zonder uitnodiging
Antwoord van Olilo
"Blame Aydan" I’ll take that one!
Seriously though, really appreciate this - it sums up exactly what we’re going for. No scripts, no "computer says no", just actual humans who care about getting your connection working how it should.
Glad you’re enjoying the Discord side of things too - that’s where a lot of the magic happens tbh.
And yeah… going from Zen to us is a big statement, especially after that long, so that genuinely means a lot.
We’re still small, but we’ve got big plans - appreciate you being along for the ride 🙌
- Aydan
This company keeps promises
This company keeps promises, has extremly quick customer service, and delivers reliable internet access. What more can you ask for.
I'm on a 900mbps service right now, through Openreach and it's been the most stable connection I've had, and we have many devices connected (wired where possible, but also wireless) using my own router and wireless access points.
12 april 2026
Review zonder uitnodiging
Antwoord van Olilo
Thank you for the fantastic review! Keeping our promises and delivering a reliable service is at the heart of what we do, so it's great to hear that's your experience.
Sounds like you've got a solid setup with your own router and access points - love to see it! Glad the 900mb connection is holding up nicely across all your devices.
If you ever need anything, we're always here. Thanks for choosing Olilo!
- Aydan
Proper Broadband
I switched from Sky to Olilo on the 900mb Prosumer using the OTS service and it was seamless. I contacted support via email for login details and they responded within 15mins. Fantastic product that I cannot recommend highly enough.
10 april 2026
Review zonder uitnodiging
Antwoord van Olilo
Thank you for the brilliant review!
Glad the switch from Sky was seamless - that's exactly the experience we're going for. Love the title too,
"Proper Broadband" - we might have to steal that! If you ever need anything, we're always just a message away. Enjoy the 900mb!
- Aydan
Easiest signup and install
Easiest signup and install. 6 months in, not a single issue. Great service and quick to respond to questions.
9 april 2026
Review zonder uitnodiging
Antwoord van Olilo
Thank you - short, sweet and exactly what we love to hear! Six months without a single issue is what we aim for, and we're glad we're delivering on that. If you ever need anything, we're always here. Thanks for choosing Olilo!
- Aydan
The team at Olilo have been great
The team at Olilo have been great, they are good fun, and interact with the community alot, if you have issues they are more then helpful and happy to support regardless if the issue is on your Configuration or on there end, they have gone above and beyond to support there customers and the discord is great!
8 april 2026
Review zonder uitnodiging
Antwoord van Olilo
Thank you so much - this really means a lot to us!
We love our community and the Discord is honestly one of our favourite parts of running Olilo. At the end of the day, we're all enthusiasts ourselves, so helping out with any issue - whether it's on our side or yours - is what we're here for.
Thanks for being part of the community, and we're glad to have you on board!
- Aydan
Really easy and no fuss experience
Really easy and no fuss experience in getting set up with Olilo! Aydan booked in the starting date right away (for a completely new Openreach ONT & connection no less) and everything was ready on the day! When it turned out that the fibre was damaged they booked in an engineer right away who came and fixed up the fibre connection. I got the PPP credentials via email a few days before and once the fibre was fixed up everything just worked.
Latency is excellent, IPv6 worked (after a bit of extra static IPv6 configuration, thanks to Openreach's quirks), pppd can just connect, 1508 MTU just works, and I couldn't be happier
8 maart 2026
Review zonder uitnodiging
Antwoord van Olilo
Thank you for such a thorough review - it's great to hear everything came together smoothly!
Sorry about the fibre hiccup, but we're glad the engineer got it sorted quickly and that you've been plain sailing since.
It's always nice to hear from customers who really put their connection through its paces. Glad the latency, IPv6 and MTU are all ticking the right boxes. If you ever need anything, we're just a message away!
- Aydan
Excellent service and support team
Excellent service and support team. Hope they stay this good as they grow!
4 april 2026
Review zonder uitnodiging
Antwoord van Olilo
Thank you for the kind words - we really appreciate it!
Maintaining the same level of service as we grow is something we're deeply committed to. No matter how big we get, looking after our customers will always come first. We're glad to have you on board!
- Aydan
Great service and support
Really impressed with Olilo so far. The connection is fast, stable and just works.
The best part is the support — their Discord helpline is amazing, quick and easy to deal with. I also tried email once (not because anything was wrong, just wanted a bit of help), and Liam was very helpful.
Its great to deal with an ISP that actually cares about its customers.
4 april 2026
Review zonder uitnodiging
Antwoord van Olilo
Thank you! "Fast, stable, and just works" - that's the dream for any ISP. Glad we're delivering on it.
Liam will appreciate the shout-out too. Whether it's Discord or email, we want the experience to be the same - quick, helpful, and human. Thanks for the kind words!
- Aydan
Above and beyond!
There’s no better test of a company’s ability to deliver than a one month rolling contract - if you’re not happy you can just cancel and move on. I’ve been with them 6 months already and I won’t be cancelling any time soon.
The connection is perfect. Blazing fast. The installation was efficient, on time and the city fibre team went above and beyond to get the cable to my comms cabinet, which isn’t the easiest place to get to.
And there’s the support. Helpful, fast and even got me back up and running after an issue that turned out to be a stray static route on my own router - totally my fault but they were only too happy to help!
Can’t recommend Olilo highly enough!
28 november 2025
Review zonder uitnodiging
Antwoord van Olilo
Thank you! You've put it perfectly - a rolling monthly contract is the ultimate accountability. If we're not delivering, you leave. Six months in and no plans to cancel? That's the best feedback we could ask for.
Glad the CityFibre team got the installation done despite the tricky cabinet location, and that we could track down that stray static route for you. Even when it's not our issue, we'd rather help you fix it than leave you stuck.
Really appreciate the recommendation!
- Aydan
Very pleased customer zooming at 1.6Gbps!
I have been a customer for a few months now and I have to say my experience has been outstanding. I like to think of Olilo as a Andrews and Arnold for the 21st century. The service is fast, never dropping below my subscribed rate of 1.6Gbps. Support is always available though I've not had any Openreach related issues to deal with yet. I'm treated in the way the website bills their service for - i.e. for technical folks.
Thank you Olilo, keep up the good work.
3 april 2026
Review zonder uitnodiging
Antwoord van Olilo
Andrews & Arnold for the 21st century - that's a huge compliment and one we don't take lightly. A&A set a real standard for technical ISPs, and to be mentioned in the same breath means a lot.
Glad the 1.6 gig connection is holding steady and the experience has matched what we promise on the website. No fluff, just proper internet for people who know what they want.
Thanks for the kind words, and we'll definitely keep it up!
- Aydan
Stable, low latency and uneventful
I have been a customer for approximately six months. Their service has been exactly what you want from an ISP - uneventful.
Stable connection, good latency and decent speeds.
I've had no need to contact support, as there have been no service issues.
3 april 2026
Review zonder uitnodiging
Antwoord van Olilo
Thank you! Six months with no need to contact support is exactly the experience we aim for. Boring broadband is the best broadband. We're here if that ever changes, but hopefully it stays uneventful for a long time yet!
- Aydan
I’ve had a really positive experience…
I’ve had a really positive experience with my internet service provider. The connection has been consistently fast and reliable, even during peak hours when I’m streaming, working, or gaming. Setup was quick and straightforward, and I didn’t run into any unexpected issues.
What stands out the most is the customer support — they’ve been responsive, helpful, and easy to reach whenever I had questions. Any minor issues I experienced were resolved professionally.
Overall, the service offers great value for the price, and I feel confident relying on it for both work and entertainment. I would definitely recommend this provider to anyone looking for a stable and efficient internet connection.
3 april 2026
Review zonder uitnodiging
Antwoord van Olilo
Thank you for the kind words! Really glad the connection has been fast and reliable for you across streaming, work, and gaming. That's exactly the all-round consistency we aim for.
Appreciate the recommendation, and we're here if you ever need anything!
- Aydan
If you’re tired of being sent in circles, use Olilo!!
This is simply the best ISP for techies like myself. The team are super experienced and responsive. They actually know what they’re talking about - instead of following a silly script. Love you guys Olilo! Keep at it!
28 maart 2026
Review zonder uitnodiging
Antwoord van Olilo
Love this - thank you! No scripts, no circles, just real answers from people who get it. We're not going anywhere, and we'll definitely keep at it. Appreciate the support!
- Aydan
Great ISP
Great ISP
I've been with numerous ISPs throughout the years and this is the best one hands down. One main thing for me is being able to actually speak to support that you can understand and they understand your issue. I had a few issues with the set up of a router but the staff and community helped massively in the Discord to help resolve
26 maart 2026
Review zonder uitnodiging
Antwoord van Olilo
Thank you! After years of ISP-hopping, being the one that finally sticks is a great compliment. Glad the team and community on Discord could help get your router sorted - that's exactly what they're there for. Appreciate the kind words!
- Aydan
Best Internet Provider
Best Internet Provider. Dealt with Virgin Media and BT in the past and as soon as I found them through the (OpenReach Provider List) I knew they where the one.
No fluff, No emotional marketing, just straight talking, knowledgable information.
Since joining them. They have REDUCED my bill, by 3.00, for no reason than their own prices went down and so the savings were passed down to customers.
Awesome to see in action.
I chose the prosumer offering, which was smooth as butter, the Openreach Engineer whom had to install a newer ONT box for the upgraded speeds, was friendly and done everything he could. Olilo support was amazingly simple and easy. I received an email with my credentials and I was connected, easy peazy.
Having a internet provider's support being on Discord, was a fresh but curiously skeptical idea of support, but it works.
Olilo as a whole thing is a breathe of fresh internet.
6 maart 2026
Review zonder uitnodiging
Antwoord van Olilo
"A breath of fresh internet" - we might have to steal that! Thank you for such a detailed review.
The price drop is something we're really proud of. When our costs go down, yours should too. No loyalty penalties, no new-customer-only deals - just the same fair price for everyone. Glad that landed the way it should.
Really pleased the prosumer setup was smooth and that the Openreach engineer did a great job with the ONT upgrade. Email with credentials, plug in, done - that's the experience we want every time.
And we totally get the initial scepticism about Discord for support! It sounds unconventional, but once you see how fast and personal it is, it just makes sense. Glad you've come round to it.
Thanks for the kind words, and welcome aboard!
- Aydan
Super quick responses via email or on…
Super quick responses via email or on discord, genuinely nice people that are actually technical to help solve the rare issues as they come up. This ISP is building a real community amongst it's customers as well, which is actually really well run!
3 maart 2026
Review zonder uitnodiging
Antwoord van Olilo
Thank you! Quick, technical, and genuinely nice - that's exactly what we're going for. And the community growing into something well-run and thriving is down to the members as much as us. Glad you're part of it!
- Aydan
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