Olio Reviews 

2.594
•
TrustScore 4 uit 5

4,1

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Beoordeeld met 5 van de 5 sterren

I am an Olio volunteer which means I collect food, put it on the app and people request it. This evening two families were very happy collecting the food which would otherwise go to waste.

Beoordeeld met 1 van de 5 sterren

account suspended without any ability to appeal due to not having any photo ID, typical out of touch middle class who cannot fathom their are people without valid photo ID in the world. I needed less... Toon meer

Beoordeeld met 5 van de 5 sterren

Olio is very easy to navigate and a valuable part of my everyday life and makes me feel like I'm doing something positive. Whether it's saving food or or giving away unwanted items, with the possibili... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It is very easy to post an item on Olio. Receiving and sending messages is simple. Had a very good experience with this site, and it's great that others can use what I no longer need. I haven't collec... Toon meer

Bedrijfsgegevens

Geschreven door het bedrijf

Welcome! Olio connects neighbours and local shops so surplus food & other household items can be shared. Featured by the BBC, Wired, TimeOut


Contactgegevens

  • Haslemere Road 30E, N8 9RB, London, Verenigd Koninkrijk

  • olioex.com

4,1

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TrustScore 4 uit 5

3K reviews

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4,1

Alle reviews

(2.594)

154 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Companies who are not transparent about Foodwaste Collections.

Used to be a oilio food Champion when it was first set up circa 2016

However @ that time, they hid the fact they charge supermarkets a fee for volunteers to collect surplud products. Be clear They are NOT a charity its also my view, their #DEI is not in place, & who knows what these fees are used for. Their CEOs are on some serious coin, the recycled food industry is worth millions & then there is the write offs for insurance purposes.
Managers & staff in leadership postitions are of a certain demograph .....
It is the view of some that any company profiteering from poverty should be avoided. Companies should consider only donating to Transparent ,FoodBanks Not Community Shops , Churches, & Fath organisation whom operate #Dignity Principles
TheEnd

7 augustus 2026
Review zonder uitnodiging
Logo Olio

Antwoord van Olio

Thank you for sharing this, and for the time you gave as a Food Waste Hero back in 2016.

Olio has never claimed to be a charity. We're a registered B Corp, set up as a business from the start. This is explained on our website and in our help centre: https://help.olioapp.com/en/articles/12138900-why-does-olio-exist-and-what-are-our-values

You're right that we charge businesses for our Food Waste Heroes Programme, this is also public information, and it's one of several ways we fund the platform. Even so, this revenue covers only around 30% of our running costs, so Olio remains loss-making overall, and the rest is funded through investment.

On diversity, being inclusive is one of our four core company values, alongside being resourceful, caring, and ambitious, and it shapes how we hire and how we work day to day. You can read more about our values at olioapp.com/en/our-values.

On how we spend our revenue: our costs go toward running the app, supporting the volunteer programme at scale, and the team who make Olio possible.

We take feedback about our organisation seriously. If you'd like to raise anything further, our team is reachable at hello@olioapp.com 🧡

Beoordeeld met 5 van de 5 sterren

Wonderful

Wonderful, how great that we're able to share what would be waste ,prolonging the life of something by giving it to someone or even for a few pounds, i love that someone can also salvage good food and not waste it .Love the no tolerance rule for inconsiderate no showers,had a few but the ones that do well make up for it

5 augustus 2026
Review zonder uitnodiging
Logo Olio

Antwoord van Olio

We really value feedback like this. Thank you for taking the time to share it with us 🧡

Beoordeeld met 5 van de 5 sterren

I mostly had good experience on the…

I mostly had good experience on the app, collected loads of food over the years and I am happy I could use it instead of it going to bin. There ware some occasional problems like, went somewhere to collect food just to waste time and get blocked and app not really allows to report it.

I am surprised people sometimes give 1 star because they can’t find what they need. It’s free app, that allows you to give away surplus of food and collect free food from others. There is non food section too.

5 augustus 2026
Review zonder uitnodiging
Logo Olio

Antwoord van Olio

We really value feedback like this. Thank you for taking the time to share it with us 🧡

Beoordeeld met 5 van de 5 sterren

I am really happy with the service…

I am really happy with the service oliomprovides for the supermakets and for us volunteers. It is straightforward and very well organised. Thank you olio!
Georgeta

5 augustus 2026
Review zonder uitnodiging
Logo Olio

Antwoord van Olio

Your feedback made us smile. Thank you for being here 🧡

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant

I never knew apps like this existed until last week after I had been trying to work out how to donate or give extra large factory sealed bags of store bought frozen food that my family were not interested in having anymore. I had only bought them a month or so ago but the kids now want something different. I didn’t want the food to go to waste as not only that it cost good money to buy but the idea of binning it didn’t sit well with me.
So I thought of donating to food banks as the use by date was a year from now but I received mixed results. Then I came across Olio from one of my web searches and I was pleasantly surprised to find out that it works for my local.
I immediately downloaded the app and uploaded pictures of what I have to give for free. In less than ten minutes I received a message and within an hour the food was collected. I am ever so grateful.

29 juli 2026
Review zonder uitnodiging
Logo Olio

Antwoord van Olio

We appreciate you so much. Thank you for choosing Olio and for sharing your experience 🧡

Beoordeeld met 5 van de 5 sterren

It’s such a great place to share what…

It’s such a great place to share what you might have extra. For me was very useful to share with people the wxtra clothing i have from my kids . No waste no charity, but normal people reusing what would have gone to waste. Great app

31 juli 2026
Review zonder uitnodiging
Logo Olio

Antwoord van Olio

We really appreciate you taking the time to leave this review. Thank you for being part of the food sharing movement 🧡

Beoordeeld met 5 van de 5 sterren

Incredibly rewarding way to share food…

Incredibly rewarding way to share food within the community and stop food waste from big supermarkets . It has helped me educate my children and friends on how to view food and resources by using and eating what is available

31 juli 2026
Review zonder uitnodiging
Logo Olio

Antwoord van Olio

Thank you so much for taking the time to share this. It means a lot to hear Olio is making a difference for you 🧡

Beoordeeld met 5 van de 5 sterren

Fantastic app that is intuitive and…

Fantastic app that is intuitive and easy to use! This is an easy way to recycle and reuse items I no longer need and I love the AI feature for the description.
Definitely recommend!

26 juli 2026
Review zonder uitnodiging
Logo Olio

Antwoord van Olio

What wonderful feedback. We're so glad Olio is making a difference for you. 💚

Beoordeeld met 5 van de 5 sterren

It is a nice thing to do that think I…

It is a nice thing to do that think I am actually doing something good to save some foods…A small portion of the collection confirmed in app but was nothing to collect on arrival. Waste time and fuel in the end.

But overall I am really appreciated this app exists!

26 juli 2026
Review zonder uitnodiging
Logo Olio

Antwoord van Olio

Thank you for this kind review. We're so happy to have you in the community. 💚

Beoordeeld met 5 van de 5 sterren

I love helping to save food from going…

I love helping to save food from going into the bins. Reminds me of my parents saying there are starving children in the world when i was younger. I didnt realise it was true when i was a kid. Oh crikey. She they were so right.olio is a fab way to ensure someone gets to eat . Its easy to understand the collections once get used to the app. Well done oilio.

24 juli 2026
Review zonder uitnodiging
Logo Olio

Antwoord van Olio

We're so happy to hear this, thank you for sharing it with us 💚

Beoordeeld met 1 van de 5 sterren

Not fit for purpose

Not fit for purpose! When you try to request something you have to endure ads which sometimes are up to three….then instead of letting g you request you then have to watch some again….either a glitch or olio trying to make more revenue…so unless you can afford to pay the monthly fee don’t waste your time! Another ‘class’ system

23 juli 2026
Review zonder uitnodiging
Logo Olio

Antwoord van Olio

Thank you for sharing your thoughts with us. Olio is still a loss-making company and our Food Waste Heroes Programme only covers around 30% of our operating costs. Ads are served through a third-party platform as a low-impact way to keep the core app free for everyone.

That said, what you're describing doesn't sound like the usual ad experience. Please email us at hello@olioapp.com and we'll look into it. 💚

Beoordeeld met 3 van de 5 sterren

Wasabi at Victoria Station in London…

Wasabi at Victoria Station in London frequently cancel food collections even though it is known that they have food left over.

It is believed that they do this so that their staff can take it home.

They give a reason that there is nothing left when in fact there is plenty.

Olio need to either speak to Wasabi about this practice of frequent Olio cancellations or remove this branch from the app or disable them from being able to offer collections.

22 juli 2026
Review zonder uitnodiging
Logo Olio

Antwoord van Olio

Thank you for taking the time to raise this, and we're sorry to hear about your experience at this location.

This isn't something we're able to investigate via a review, but we take reports like this seriously. Please do report it via the Issue Report Form in the Volunteer Hub so our team can look into it and escalate with the partner.

Beoordeeld met 5 van de 5 sterren

Olio is worth joining

I have collected free food when I needed it on Olio. I have also recycled some household items that has helped others.
It's well worth joining.
The forum contains comments, recipes and recycling ideas from other Olioers and I find it a compulsive read.
It's free so well worth joining.

6 juli 2026
Review zonder uitnodiging
Logo Olio

Antwoord van Olio

So glad to hear this. Thank you for everything you contribute to Olio. 💚

Beoordeeld met 4 van de 5 sterren

A Great Idea and a Worthy Concept

I was told about Olio years ago but only just got involved more recently. They are fabulous. I cannot begin to calculate how much money they have saved me over time. Excellent for larger families/several mouths to feed. Plus they also have an extensive range of non-food offers. You can even post for the things YOU are looking for.

One negative is that some of the 'Personal' listers are inconsistent. For instance, they don't get back to you in a timely manner, despite what their profiles claim about prompt replies. I have requested items and then will hear a day or two later that my items are no longer available. This is no good. I have also requested items and have had to cancel the request because my message has gone unread.

Recently I made a request to someone who didn't provide their collection address, even when I asked. No way for me pick up the item, despite them saying that they would leave it, quote, 'out front'. And as of today they're still listing the same goods.

There seems to be no ready way on the app to report these difficulties, although there should be. These letdowns are the only reason Olio doesn't get 5 stars from me. Such negative episodes mar the Olio experience.

I'm an ecumenical reviewer and give credit or criticism where it is due. So I very highly recommend this operation, despite the matters I raised. Please check Olio out.

17 juli 2026
Review zonder uitnodiging
Logo Olio

Antwoord van Olio

Thank you so much for this wonderful review and for being such a brilliant Olioer.

You raise some really fair points, and I'll make sure to pass your feedback on to the team. We do display responsiveness scores on user profiles and send reminders to unresponsive users, but we understand this doesn't always resolve things quickly enough.

Once again, thank you for taking the time to leave a review for us!

Beoordeeld met 1 van de 5 sterren

I was requesting items and agreed a…

I was requesting items and agreed a pick up time at 10.40pm (person wrote up to 11pm to collect) as I was still requesting items I realised it had got to 10.40.pm I messaged to say sorry that I will arrive at 10.55 and said I hope that’s okay, after driving 5.5mes the person blocked me and cancelled all items which will probably now end up on landfill not only that she wasted 11 miles of my petrol and left me a low rating which will probably now block my account. I don’t steal I don’t commit crime I’m just trying to save money after losing my job and running 10/ 15 mins late and still getting there before her stated time meant she blocked me. So many Facebook type people on the community app online I suffer with severe mental health issues and I honestly felt really unwell after posting about a bad experience because the replies were evil they all started being bullies and it seemed like they were middle aged and women I’d even written that some days I only go out to collect olio after a bereavement and losing my job and having health issues, there are sick people in this world and most don’t give a toss about food waste only about personal gain, I hope olio get a legal case and for all the people they don’t check up on who leave food for people outside or In hot porches or definitely not in the fridge, I got ill from one person. Olio customer service does not care and only caters to their supporters because I think really it’s a business and the shops probably pay them for taking away what would be rubbish they would have to pay to dispose of

13 juli 2026
Review zonder uitnodiging
Logo Olio

Antwoord van Olio

Hello there,

Thank you for taking the time to share this, and I'm sorry you had such a difficult experience.

On the rating: Accounts are only suspended if you receive three low ratings within a single month and your average for that month drops below 3 stars, so one rating won't block you.

What you've described about the community forum replies is not okay. Please flag those specific replies using the report feature so our team can look into them properly, this is exactly the situation that feature exists for.

On the food safety issue: if you believe food was left unsafely and it made you unwell, please message us directly at hello@olioapp.com with details, so we can look into it and follow up with the person involved.

We're also sorry to hear about everything else you're carrying right now. We hope Olio can keep being a positive part of your routine, not another source of stress.

Kind regards💚

Team Olio

Beoordeeld met 5 van de 5 sterren

It's fantastic to join and help out it…

It's fantastic to join and help out it was my first night doing it and can't wait to do it all again come and join us meet friendly people help them u will be appreciated go on have a go it doesn't take long to join up wee need people to help out

13 juli 2026
Review zonder uitnodiging
Logo Olio

Antwoord van Olio

Thank you for taking the time to write this! 🧡

Beoordeeld met 5 van de 5 sterren

The Lidl collections have been…

The Lidl collections have been absolutely amazing! I want to give a massive thank you to the store manager, Laura, and her incredible staff in Luton Francis street Lidl collections have been absolutely amazing! I want to give a massive thank you to the manager, Laura, and her incredible staff. They are always so supportive, kind, and helpful during every pickup.
​I have a lot of people coming from shelters to collect this food. They are always so grateful and say thank you to me, but I always make sure to tell them: "It is Lidl and Olio who are making the real difference in people's lives!"
​Thank you both so much for this wonderful trial and partnership. It provides so much vital support, feeds people who truly need it, and ensures there is absolutely zero waste. Please keep it going!They are always so supportive, kind, and helpful during every pickup.
​I have a lot of people coming from shelters to collect this food. They are always so grateful and say thank you to me, but I always make sure to tell them: "It is Lidl and Olio who are making the real difference in people's lives!"
​Thank you both so much for this wonderful trial and partnership. It provides so much vital support, feeds people who truly need it, and ensures there is absolutely zero waste. Please keep it going!

5 juli 2026
Review zonder uitnodiging
Logo Olio

Antwoord van Olio

Hi there,

Thank you so much for taking the time to write this, it really made us smile.

It's wonderful to hear the difference you're making, and knowing that food is reaching people who need it, with nothing going to waste, is exactly why we do this.

Thank you for being such a brilliant Food Waste Hero.

Team Olio 🧡

Beoordeeld met 1 van de 5 sterren

Scam

How funny it is that in every reply they say “email olio @ ….” Because they never reply.

Im a FWH and been for a couple of weeks and Ive only collected rotten food and bread so far that has filled up my bin because who the hell is going to collect bread at 11pm.
Moreover I reported a user that collected a HUGE amount of food, including my slot, and then only shared 6 items. I never heard back. Big supermarkets slots are allocated to the same people and there is no chance given to other people.

3 juli 2026
Review zonder uitnodiging
Logo Olio

Antwoord van Olio

Hi there,

Thanks for sticking with the Food Waste Hero Programme these past couple of weeks, and I'm sorry it's been a rough start.

On timing: not all slots are late at night. Different businesses have different collection times, so you can pick earlier slots that suit you better instead of waiting for the late ones.

On the rotten food: that's not the experience we want for you, and I'm sorry you had it. Please flag this through the app every time it happens. That's what lets us follow up directly with the business and push for it to improve.

On the user who took a big haul and only shared 6 items: you did the right thing by reporting to us. No reply doesn't mean nothing's happening. Every report gets reviewed thoroughly; there's a lot going on behind the scenes that our small team can't update everyone on individually. It hasn't been ignored.

On the same people always getting all the slots: we have a system in place that stops anyone claiming more than 3 slots a day.

We'd really like to see you stick with it, and hope the next few weeks look better.

Kind regards,

Team Olio 🧡

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