Olive (England — NOT Melbourne!) Reviews 241

TrustScore 3.5 uit 5

3,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

What can I say I absolutely love this company my Tasha pinafore dress in beige arrived today and it is gorgeous this is the third pinafore dress I have bought from Olive.I am 60 years old and was appr... Toon meer

Beoordeeld met 2 van de 5 sterren

The design on the dress I bought is lovely, the cut is great. But for £69 plus postage I would honestly say it’s primark quality & not worth the extra money. Loose threads, it’s not fully lined, just... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I saw a beautiful leather bag on this website reminded me of the Alaia bag. It was out of stock so I emailed Olive clothing. They responded and advised should be restocked within a week. I have now pu... Toon meer

Beoordeeld met 5 van de 5 sterren

Was super fond of a style of jacket Olive had released but the colour wasn't really my style. Shot them a message to see if they were going to make it in my desired colour, which they expressed it w... Toon meer

Bedrijfsgegevens

  1. Winkelen en mode

Geschreven door het bedrijf

We are the contemporary British brand Olive, retailing from oliveclothing.com. We are not related in any way to olivemelbourne.com or olivebennett.com. If your review relates to an experience with one of the above websites, please locate their own TrustPilot page to report your experience in the correct location.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

241 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 58% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great experience!

Great customer service, and speedy delivery. The clothes are lovely and of a high quality! Will definitely be back ❤

24 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It was a great opportunity to know…

It was a great opportunity to know Olive.
I just look around to our Most important day and I couldn't find suitable clothes..
but Olive it makes me fantastic!
the shipping is fast. and When I receive the items, I was more satisfied cuz it is the same image as the site.
They made me my day! I really appreciate it!

25 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I have never been more disappointed by…

I have never been more disappointed by an item bought online. The Faye Ribboned Vest looks like it was literally made for babies. Don’t buy it unless you aren’t a size 4 or if you have anything more than an A cup.

18 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Fraud!!

Fraud!!! The goods were never delivered and money started disappearing from my account!!!

18 april 2024
Review zonder uitnodiging
Logo Olive (England — NOT Melbourne!)

Antwoord van Olive (England — NOT Melbourne!)

Dear Hana,
Your review matches many other reviews we've received, where customers of an unrelated and seemingly nefarious website called olivebennett.com have been confused and thought that this Trustpilot profile is related to that website.

But the profile you have reviewed here relates to the official oliveclothing.com brand, owned and operated by Olive Clothing Limited, here:

Olive Clothing Limited (Company Number 08529775)
Units 11B-11D St George's Business Park
Alstone Lane
Cheltenham
GL51 8HF
United Kingdom

Please check your order confirmation, and you will see the correct website on which you placed your order; please move your review to the Trustpilot profile associated with that website, which has many similar reports to yours, and to which your experience relates. Thank you.

Beoordeeld met 1 van de 5 sterren

i order two legging and sweatshirt sets…

i order two legging and sweatshirt sets paid for protected shipping and i got sent a red bit of string rope not happy this company is a scam do not buy from them !!!!!

16 april 2024
Review zonder uitnodiging
Logo Olive (England — NOT Melbourne!)

Antwoord van Olive (England — NOT Melbourne!)

Dear Tracy,
Your review matches many other reviews we've received, where customers of an unrelated and seemingly nefarious website called olivebennett.com have been confused and thought that this Trustpilot profile is related to that website.

But the profile you have reviewed here relates to the official oliveclothing.com brand, owned and operated by Olive Clothing Limited, here:

Olive Clothing Limited (Company Number 08529775)
Units 11B-11D St George's Business Park
Alstone Lane
Cheltenham
GL51 8HF
United Kingdom

Please check your order confirmation, and you will see the correct website on which you placed your order; please move your review to the Trustpilot profile associated with that website, which has many similar reports to yours, and to which your experience relates. Thank you.

Beoordeeld met 5 van de 5 sterren

My go-to trouser shop

I've been shopping with Olive now for over a year. I pretty much buy all my trousers from there now as the fit is perfect. The quality is great and well worth the money. The delivery and returns process is top tier.

23 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love Olive Clothing

I love Olive Clothing and had to write today on here as I LOVE my new purchase ! I’ve been shopping with them for many years and particularly in love with their jumper collection. Jumper made with reasonably sourced wool and easy comfortable designs yet very trendy. Olive despatched my order on the same day and it arrived on time - never fail! Love my new dress and the belt! ❤️ Thanks!

21 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam!!!

Scam!!!! I sent away for a Jean jacket and 3 weeks later I got a plastic ring so disappointed do not use this site!!

7 maart 2024
Review zonder uitnodiging
Logo Olive (England — NOT Melbourne!)

Antwoord van Olive (England — NOT Melbourne!)

Dear Belinda,
Your review matches many other reviews we've received, where customers of an unrelated and seemingly nefarious website called olivebennett.com have been confused and thought that this Trustpilot profile is related to that website.

But the profile you have reviewed here relates to the official oliveclothing.com brand, owned and operated by Olive Clothing Limited, here:

Olive Clothing Limited (Company Number 08529775)
Units 11B-11D St George's Business Park
Alstone Lane
Cheltenham
GL51 8HF
United Kingdom

Please check your order confirmation, and you will see the correct website on which you placed your order; please move your review to the Trustpilot profile associated with that website, which has many similar reports to yours, and to which your experience relates. Thank you.

Beoordeeld met 5 van de 5 sterren

Très bonne surprise !

Très bonne surprise !
J'ai fait une commande ce mardi matin, et je viens de recevoir le colis le lendemain même, ce mercredi midi, alors qu'il vient du Royaume-Uni (et était distribué par FedEx qui peut parfois avoir beaucoup de problèmes...). Super article, qui me semble de bonne qualité.

20 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic customer service

Fantastic customer service. I had an issue that occurred with my order and they were quick to rectify for me and send me a replacement, even though they really didn’t actually have to!

8 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent customer service

I ordered the gingham dress from Olive, and also the dress was beautiful in itself. Finish wasn’t quite what I was expecting. I got in touch with Olive and I must say the customer service was fantastic and they arranged an exchange for me. it was quite honestly one of the easiest experiences I’ve had. Spicy say the second dress I received was perfect and much more fitting off the standard I expect from olive. I will definitely be shopping from them again.

12 februari 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Just received my order today and really…

Just received my order today and really disappointed. The dress I bought for £89 is poor quality, almost see through and not worth the money. This was not an impulse buy and thought it would be a good standard for the prices Olive clothing costs but definitely not. I will not be purchasing from this company again.

9 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Customer Service is incredible when things go unexpectedly

Had a missing package after sending a return via RoyalMail. My tracking code was not working, but I did have a reference image of giving the package over, as well as the label. The support team were so incredible and tracked the package from their side. They saw it had arrived at a go-between destination, and before even finding the missing package they have actioned an immediate return. Recommend recommend!

2 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, and good quality clothes. Appreciated the prompt replies to my query and support in returning items.

31 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Horrible Customer Service

My partner bought me a pair of trousers for Christmas and because it’s Christmas, he bought it in advance. The trousers didn’t fit me (cutting not so much the size) so he requested for a refund. ANY OTHER SHOP would have a longer return/refund policy as it is CHRISTMAS! Everyone buys at least 2 weeks in advance. But they said it’s past the return period which is only 2 weeks. We tried to explain and hope they’d understand but they issued a gift card and basically said we are doing you a favour. We wrote twice pleading as none of their clothes fit and what am I going to do with money sitting there. And the clothes aren’t exactly cheap!

So I do NOT recommend shopping here.

23 januari 2024
Review zonder uitnodiging

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