My purchase from ONEAKids was perfect in every way. The clothes came quickly and exactly as described. Even better than I expected. I came upon them while looking for a dress for my granddaughter and... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I love the clothing from this company. I just dealt with Lisa who was able to help me with a billing issue after I ordered the clothes online, which was due to my mistake. Lisa took care of it to g... Toon meer
Bedrijf heeft geantwoord
Very disappointed with oneakids. The pillow quality is extremely poor and does not match the description at all. It’s just basic polyester and feels cheap, not soft or durable like they claim. For $59... Toon meer
Bedrijf heeft geantwoord
I had an issue with my order because my granddaughter’s Snow White dress did not arrive, and I was very frustrated and worried. Thankfully, Lisa helped me throughout the process and made sure the iss... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to ONEA for Kids NYC's premier women-led Children's Store offers eco-friendly, organic apparel for babies, toddlers, and big kids, ideal for modern, environmentally aware families.
Contactgegevens
1441 Broadway, Suite 6191, 10018, New York, Verenigde Staten
- hello@oneakids.com
- oneakids.com
4,0
Goed
154 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I absolutely love the outfits
I absolutely love the outfits. The quality has exceeded my expectations in every way. You will definitely have me as a regular customer. I am a
very pleased grandmother who enjoys shopping—especially online—and I appreciate unique items you don’t see everywhere or on everyone.
12 maart 2026
Review zonder uitnodiging
Antwoord van ONEA Kids
Thank you so much for your kind words! We're so happy to hear that you love the outfits and that the quality exceeded your expectations. It truly means a lot to us. We look forward to having you shop with us again! 💛
Terrible terrible company
Terrible terrible company. I placed an order for two dresses on March 3rd. On their website it stated the order will be shipped 1-3 business days. Today is March 12th and my order is not processed yet. I reached out twice to their customer service and got no solution whatsoever. I am trying to get the refund, nothing happened yet. So I can only imagine it will take even longer and more annoying struggle to get my refund( IF I can even get my refund).
2 maart 2026
Antwoord van ONEA Kids
We sincerely apologize for the frustration caused. Our team has already informed you that the item was on backorder, and please rest assured that your order is now being taken care of. Thank you for your patience.
The 2 piece girls skirt and sweater are…
The 2 piece girls skirt and sweater are adorable. The photo of the outfit looked just like the actual outfit.
10 maart 2026
Review zonder uitnodiging
Antwoord van ONEA Kids
Thank you for your lovely review! We're so happy to hear that you found the skirt and sweater set adorable and that the outfit matched the photo. We truly appreciate your support! 💛
I have made several purchases from OneA…
I have made several purchases from OneA Kids. I love their products. Nicely made. Very reasonable and I love that they’re unique pieces.
11 maart 2026
Review zonder uitnodiging
Antwoord van ONEA Kids
Thank you for your feedback, Roxanne! We appreciate it!
Will not order from this website againI ordered 2 items on January 26
I ordered 2 items on January 26, Received one late,
2nd was out of stock apparently was suppose to be restocked Feb 24 . As of today March 2nd , NO more communication. No answer to my numerous emails requesting a refund.
YJ
2 maart 2026
Review zonder uitnodiging
Antwoord van ONEA Kids
We sincerely apologize for the frustration and lack of communication you’ve experienced. We completely understand how disappointing this situation must have been, especially after waiting beyond the expected restock date.
We’re happy to let you know that the out-of-stock item has now been restocked and is ready for shipment. We have already sent you an email confirming this update. If you did not receive it, please check your spam or junk folder, and feel free to reply directly so we can assist you right away.
Your satisfaction is very important to us, and we truly appreciate your patience. Please let us know how you would like to proceed, we are here to help and ensure this is resolved promptly.
I hope the clothing is of the quality…
I hope the clothing is of the quality it appears to be, and they I receive it in a timely fashion,
The credit card shouldn’t have worked on the first order. Please call me if needed - 6035755439
2 maart 2026
Antwoord van ONEA Kids
Thank you for sharing your feedback , we truly appreciate it.
We’d like to reassure you that your order has been processed in a timely manner and shipped as promised. You will receive tracking updates so you can monitor its progress every step of the way.
We’re confident you’ll be pleased with the quality of the clothing, and we’re here to help if you have any questions once it arrives. Thank you again for your order and for giving us the opportunity to serve you.
Super cute bib
Super cute bib - very soft and pretty. The product is great but I rates down because of shipping. Took a very long time - I assume the products are coming from China. If you have extra time to wait it’s a good company.
18 februari 2026
Review zonder uitnodiging
Antwoord van ONEA Kids
Thank you so much for your kind words about the bib , we’re so glad you love it!
Just to clarify, our products are not shipped from China. Occasionally, due to high demand for our bestselling items, there may be slight delays, but we’re actively working to improve our shipping times.
We truly appreciate your feedback! it helps us grow and do better.
Heart Knit Jumpsuits
Ordered two adorable knit jumpsuits for my grandbabies. They are so soft and cute! I’m sure they will wear them often.
The delivery was on schedule. Cute company! Will be ordering again! Thank you!!
13 februari 2026
Review zonder uitnodiging
Antwoord van ONEA Kids
Thank you for your feedback Kim! We really appreciate it!
Not paid after posting reviews Ubaid
Not paid after posting reviews Ubaid review provider is a totally sacm..
4 februari 2026
Review zonder uitnodiging
Antwoord van ONEA Kids
Sorry, but we’re a bit confused by your review. Was this perhaps intended for a different business?
If you could share a few more details about what happened, we’ll do our best to help.
Antwoord van ONEA Kids
Thank you for your feedback! We really appreciate it!
Very pretty
Very pretty but too late delivery
I want to more order but take 20days
No more order
2 februari 2026
Antwoord van ONEA Kids
Thank you for your feedback 💛
Hat I ordered Nov
Changed my review from a 2 star to a 4 star. My son did finally receive the hat, but it was more than a month late. Otherwise it would have been 5 star.
2 november 2025
Antwoord van ONEA Kids
Please email us directly at hello@oneakids.com so we can look into this for you and help get it resolved as soon as possible. Thank you
SCAM ALERT
SCAM ALERT! This company is a scam, they sent us a product that we later found on Amazon, it was marked it up 3x the price and then shipped it to us. The product had all the obvious markings of an Amazon product- cheap stitching and generic looking tags.
4 januari 2026
Review zonder uitnodiging
Antwoord van ONEA Kids
We’re really sorry to hear this and want to clear things up. Our products are not sold on Amazon, and we do not source or resell Amazon items. While you may see similar inspired styles elsewhere, the quality, construction, and finishing of our products are not the same as mass-produced marketplace items.
If you have any concerns or questions about your order, please reach out to us directly at any time, our customer service team is always ready and happy to help resolve things properly.
I like the quality of the clothes
I like the quality of the clothes, and the styles. My great niece and great nephew look adorable in their outfits. 🥰... I find it affordable, as well. Thanks 🎉.
3 januari 2026
Antwoord van ONEA Kids
Thank you so much for your kind words! We’re thrilled to hear you love the quality, styles, and affordability of our clothes🥰🎉
We truly appreciate your support and hope to continue dressing your little ones in outfits you love. 💕
Order was placed December 9th with…
Order was placed December 9th with promise to receive the order on time for Christmas. Today is December 30th and I am still awaiting the delivery of the order. It is supposedly to be delivered today. Their web site were still advertising delivery on time for Christmas well after December 9th!!
The order did not ship until December 16th. The tracking system they provide showed the items stuck at the same location from December 21th until December 26th without any details and still no help from Customer service. Don't promise Christmas delivery when it is not doable !!! I would not have ordered a Christmas gift from there have I've known and while never order again. And still waiting on my order
**************
This is an updated review.
I did finally receive my order on December 30th. The fabric is nice, clothes are cute although size seems small. Customer service did offer a 50% refund due to the delay and I appreciate the refund. Therefore I changed the review to 3 stars for their effort.
8 december 2025
Review zonder uitnodiging
Antwoord van ONEA Kids
Hi Pascale,
We are truly sorry for your experience and for the frustration this delay has caused. We understand how disappointing it is when an order intended for Christmas does not arrive as expected, and we sincerely apologize.
During the holiday season, we experienced an extremely high volume of shipments, along with carrier delays that unfortunately impacted some orders despite our best efforts. That said, we understand your concerns regarding communication and delivery expectations, and we regret that this fell short.
Please reach out to our customer service team directly at hello@oneakids.com
, and we will do our best to resolve this for you as quickly as possible.
Thank you for bringing this to our attention, and again, we apologize for the inconvenience.
Horrible customer service
Horrible customer service, late delivery always
24 december 2025
Review zonder uitnodiging
Antwoord van ONEA Kids
We’re very sorry to hear about your experience, and we sincerely apologize for the frustration this has caused.
During the holiday season, order volume increases significantly, and while we do our best to deliver on time, there were unfortunately some delays beyond our control. That said, this should never feel like poor service, and we truly regret that it came across that way.
Please know that our support team is always here to help and resolve any issues in your favor. We encourage you to reach out to us directly so we can look into your specific order and make things right.
Thank you for your feedback, it helps us improve.
Terrible shipping and inconsistent quality
I wish I had read these reviews. I ordered a Christmas outfit for my son at the end of November. I received a shipping notification in Dec 1 and somehow it took almost a month to arrive. I had to email repeatedly to just get an update as to when the item would arrive. After multiple emails I got the outfit 2 days before Xmas.
Credit where credit is due: the shirt does seem to be pretty nice. The pattern, quality and softness are above standard. There is no way the pants are cotton though and feel more like polyester. Also, the bow tie is strange. Instead of a clip on or some such, it has a little elastic loop to hang it off the top button.
23 december 2025
Review zonder uitnodiging
Antwoord van ONEA Kids
Thank you for taking the time to share such detailed feedback. We truly apologize for the shipping delay and for the need to follow up multiple times to receive updates—this is not the experience we want for our customers.
The holiday season created an unusually high volume of orders and carrier delays, which unfortunately impacted delivery times. That said, we completely understand how disappointing it is when a Christmas outfit arrives so close to the holiday, and we’re sorry for the stress this caused.
We do appreciate you acknowledging the quality of the shirt, and we also take your comments about the pants fabric and bow tie design seriously. Your feedback is being shared with our product team so we can continue improving consistency and materials.
Please know that our support team is always here to help and committed to resolving issues in your favor. If there’s anything we can still do to make this right, we encourage you to reach out to us directly.
Thank you again for your honesty, it truly helps us do better.
The clothes are beautiful
The clothes are beautiful. I'm buying for my grandson. I like the choices Onea had to offer.
21 december 2025
Review zonder uitnodiging
Antwoord van ONEA Kids
Thank you Fred! <3
Great quality and very reasonably…
Great quality and very reasonably priced. Excellent communication regarding order and delivery. Wonderful source for children’s clothing.
9 december 2025
Review zonder uitnodiging
Antwoord van ONEA Kids
Thank you so much! 😊
I used to stick to cheap kids’ clothes
I used to stick to cheap kids’ clothes, but Onea Kids completely changed how I think about quality. Their pieces feel durable, look great, and make spending a little extra feel absolutely worthwhile.
9 november 2025
Review zonder uitnodiging
Antwoord van ONEA Kids
Thank you so much for this! We’re really glad to hear our quality made a difference for you. It means a lot that you trust us with your little ones’ clothes! 💛
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.