ONEWORD HOLIDAYS LTD Reviews 

67
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Really happy with the service we recieved.A big thank you to Eve for his patience,professionalism and helpful attitude. We booked tickets for the whole family and the process was very easy and well or... Toon meer

Beoordeeld met 5 van de 5 sterren

We booked tickets for Pakistan for our whole family with One word Holidays was really great service and the staff was very helpful and friendly specially Eve James and kevin helped us throughout our b... Toon meer

Beoordeeld met 5 van de 5 sterren

I had an excellent experience with ONEWORD HOLIDAY LTD especially Eve. The booking process was straightforward, quick, and hassle-free. The prices were competitive, and all the flight details were... Toon meer

Beoordeeld met 5 van de 5 sterren

The company staff Katherine is very helpful and patient with the whole process of booking my flight from London to Kuala Lumpur by British Airway. I bought a premium economy return flight. And I am ve... Toon meer

Bedrijfsgegevens

  1. Reiszoekmachine
  2. Excursiebedrijf
  3. Internationaal vliegveld

Geschreven door het bedrijf

What Makes Oneword Holidays Ltd Unique At Oneword Holidays Ltd, we don’t just book your travel—we craft unforgettable journeys. What sets us apart is our personalized approach to flights, hotel stays, and complete holiday packages, tailored exactly to your preferences and budget. From luxury escapes to last-minute getaways, we deliver seamless planning, transparent pricing, and reliable support every step of the way. Stress-free travel. Exceptional value. Personal touch. That’s the Oneword experience.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

67 reviews

5 sterren
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3 sterren
2 sterren
1 ster

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Heeft 25% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,6

Alle reviews

(67)

52 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I had very good experience with…

I had very good experience with Katherine . She booked my india flight. I am very happy with the service that given by the Katherine .

13 februari 2026
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Antwoord van ONEWORD HOLIDAYS LTD

Thank you for your kind feedback! We’re glad to hear you had a great experience and that Katherine could assist with your India flight. We appreciate your support and look forward to helping you again.

Beoordeeld met 5 van de 5 sterren

Was trying to book return flight to…

Was trying to book return flight to india. Checked on line then called oneword holidays ltd, where i had a very helpfull chap who guided me to complete my booking, witout rushing. Very satisfied with customer services especially Kevin. Wish there are more operatives like him. Wsh him all the best.

12 februari 2026
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Antwoord van ONEWORD HOLIDAYS LTD

Thank you for your wonderful feedback! We’re delighted to hear that you had a smooth booking experience and that Kevin was able to assist you patiently and professionally. Your kind words mean a lot to us, and we’ll be sure to pass on your appreciation to him. We look forward to serving you again in the future.

Beoordeeld met 5 van de 5 sterren

I’m really happy with what the salesman…

I’m really happy with what the salesman David done for me was very patient. Show me many different tickets was very polite and he didn’t leave me until he got t me a good ticket again. Thank you David.
Good luck, you deserve five star

9 februari 2026
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Antwoord van ONEWORD HOLIDAYS LTD

Thank you for sharing your experience! We’re thrilled that David was able to assist you patiently and find the right ticket. Your kind words and support mean a lot to us, and we’ll be sure to pass them on to him. We appreciate your encouragement!

Beoordeeld met 5 van de 5 sterren

Professional and treated us with …

Professional and treated us with respect eve James did a very good job.

5 februari 2026
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Antwoord van ONEWORD HOLIDAYS LTD

e’re glad James provided professional and respectful service. Your appreciation means a lot to us.

Beoordeeld met 5 van de 5 sterren

Great experience,

Great experience,
Mr Eve, very friendly and helpful to guide me through this transition

3 februari 2026
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Antwoord van ONEWORD HOLIDAYS LTD

We’re glad you had a great experience! Thank you for recognizing Mr. Eve’s friendly and helpful support—it means a lot to us.

Beoordeeld met 5 van de 5 sterren

Eve James was great help

2 februari 2026
Review zonder uitnodiging
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Antwoord van ONEWORD HOLIDAYS LTD

We’re thrilled to hear that Eve James was so helpful! Thank you for sharing your experience.

Beoordeeld met 5 van de 5 sterren

Very smooth service and well behaving

Very smooth service and well behaving.
Especially Thanks to Katherine John!
I was looking for London to Dhaka route flight ticket. He help me to find with good timing with very reasonable prices.

30 januari 2026
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Antwoord van ONEWORD HOLIDAYS LTD

Thank you for your kind feedback! We’re glad you had a smooth experience, and we’ll be happy to pass your appreciation on to Katherine John. We look forward to assisting you again 😊

Beoordeeld met 5 van de 5 sterren

our of hours customer service from…

our of hours customer service from Kevin was great and the sakes manager answered all questons and while on the phone walked me through the process to check how to get information and check with airline booking. great work.
thank you once again keep up the good work.

24 januari 2026
Review zonder uitnodiging
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Antwoord van ONEWORD HOLIDAYS LTD

Your appreciation means a lot to us, and we’ll be sure to pass it on.

Beoordeeld met 5 van de 5 sterren

I wanted a flight to Australia

I wanted a flight to Australia . I contacted One Word ad spoke with Kevin .Kevin arranged am my flights at a very good price .
So helpful the best experience booking flights I will be booking with One Word in future

23 januari 2026
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Antwoord van ONEWORD HOLIDAYS LTD

Thank you for your wonderful feedback! We’re thrilled that Kevin could help you book your flight to Australia at a great price. We look forward to assisting you again on your future travels with OneWord Holidays.

Beoordeeld met 5 van de 5 sterren

Katherine smith is the best travel…

Katherine smith is the best travel agent so far I have ever met , she is soooo polite, helpful, calm and understanding.
She has solved all of my problems and I highly recommend her to everyone.
Thanks a million Katherine

10 januari 2026
Review zonder uitnodiging
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Antwoord van ONEWORD HOLIDAYS LTD

Thank you so much for your kind words and recommendation. We truly appreciate your feedback and are delighted to hear about your great experience with Katherine. Your trust and support mean a lot to us.

Beoordeeld met 5 van de 5 sterren

Booked my ticket within few minutes

Booked my ticket within few minutes, got me the best deal for my travel journey. Katherine did a great job. Well spoken and nice to me. Thanks a lot

7 januari 2026
Review zonder uitnodiging
Logo ONEWORD HOLIDAYS LTD

Antwoord van ONEWORD HOLIDAYS LTD

Thank you so much for your kind review! We’re happy to hear that your ticket was booked quickly and that you received a great deal. Katherine will be delighted to know you appreciated her support. Thank you for choosing us—we look forward to helping you again.

Beoordeeld met 5 van de 5 sterren

Katherine provided outstanding service

Katherine provided outstanding service. She responded quickly to my questions, offered multiple suitable flight options, and ensured all details were accurate before confirming the booking. Their efficiency and attention to detail made the entire experience very pleasant.

6 januari 2026
Review zonder uitnodiging
Logo ONEWORD HOLIDAYS LTD

Antwoord van ONEWORD HOLIDAYS LTD

We’re delighted to hear that Katherine provided outstanding service and made your booking experience pleasant. We truly appreciate your trust and support.

Beoordeeld met 5 van de 5 sterren

I had a fabulous experience dealing…

I had a fabulous experience dealing with this company and theory representative David. He was respectful and helped to find air tickets at a competitive price. David answered my questions very professionally. I appreciate his help and many thanks for that. I have given five stars for all support rendered to me by David.

5 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Extremely disappointing experience.

Extremely disappointing experience.

I paid a deposit for flights to Australia around eight months ago. Since then, the company has repeatedly changed the flights and the price, and eventually agreed to issue a refund.

I’ve been promised payment several times — first for 25/11/2025, then again on 26/12/2025 for payment on 31/12/2025. Each time, the money failed to arrive. I contacted them again and was told it would be in my account overnight, but once again nothing appeared.

During my most recent call, I was told that the refund would only be processed if I removed the reviews I had posted about my experience. This felt completely inappropriate and added even more frustration to an already stressful situation.

After all the delays, broken promises, and pressure to remove my reviews, I still haven’t received the refund I was assured multiple times. Based on my experience, I would advise others to be cautious.Update I do now have my refund 8 months later

1 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Kevin was very courteous and very…

Kevin was very courteous and very knowledgeable. He worked hard and arranged everything to our specifications, there was no pushy sales talk, and was very patient with me having to talk to my husband. I highly recommend this company and will be using again in the future.

4 december 2025
Review zonder uitnodiging

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