We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Canceled the order because of their mistake in graphics card description (they sold 4070 card as 4070 TI version). BTW they have sent an email that have dispatched the card, while that was not true. A... Toon meer

Beoordeeld met 5 van de 5 sterren

Issues resolved extremely well as I had an issue with an item, I had ordered the wrong part. The guys were extremely helpful, returned for free and a full refund was given so it didn’t cost me a penny... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered a Amd Ryzen 5 3600 and it came the next day when it was scheduled to come in two days. i am very happy with the early delivery and the cpu works perfectly. i’ve had so many problems with hav... Toon meer

Beoordeeld met 5 van de 5 sterren

Online hardware were great! Had a mess up with delivery address that was my bad. Got a call when things went wrong and they fixed everything and was delivered the day after. Friendly and sound. Would... Toon meer

Bedrijfsgegevens

  1. Computer hardware fabrikant
  2. Computer & laptop accessoires
  3. Computers en accessoires winkel
  4. Softwarewinkel
  5. Computerwinkel
  6. Computergroothandel

Geschreven door het bedrijf

Online Hardware is a store for all things relating to Computer Hardware. We sell a vast range of items from Laptops, Desktop Computers, Tablets, Mobiles, Servers and accessories


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

34 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Didn't refund order that even not been send

Canceled the order because of their mistake in graphics card description (they sold 4070 card as 4070 TI version). BTW they have sent an email that have dispatched the card, while that was not true. Almost a month after no refund. Initially they gave some excuses that waiting for money from supplier, 1-2 days more and more. Still no refund and they've stopped responding to my messages. Escalating to PayPal. Looks like a scam.

19 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Issues resolved extremely well as I had…

Issues resolved extremely well as I had an issue with an item, I had ordered the wrong part. The guys were extremely helpful, returned for free and a full refund was given so it didn’t cost me a penny. Will use again with this kind of ethos and commitment to customer satisfaction. Thanks Online Hardware!

1 november 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Received a used monitor not a new one!

Received a used monitor not a new one! Packaging was missing, no manual and box was held together with parcel tape. In order to get a refund I had to drive to a DPD collection point to return it.. Avoid at all costs

Update:
Ended up buying directly from LG. It was cheaper, delivered quickly and factory sealed as expected.

25 oktober 2022
Review zonder uitnodiging
Logo Online Hardware

Antwoord van Online Hardware

Hi Joe, I’ve checked back through our records and can see the first line of our email with yourself started with an Apology and offer to fix the issue. We don’t feel your negative comments are warranted here. We offered a free return and full refund once it was returned and an explanation that some monitors are now checked here to ensure there is no damage before sending out to our customers. This is mainly due to the fact that recently we have seen an increase in damaged items being received by us from our suppliers that have then been sent on to customers. So in an attempt to avoid this from happening and wasting ours and our customers time we’re now checking some of our more fragile items to ensure there is no visible damage and items are fully functional. This particular item was tested for many hours on our testing bench mainly due to me leaving on the test bench for a few days longer than was necessary as I was away from the office. I appreciate this may then appear to look like a used item but it most definitely isn’t. Aswe’ve explained in all our communications with you (along with our apologies that you seem to have missed also), that of course we had no issue and are more than happy to offer a FREE return to our store via the DPD returns programme and then of course issue a full refund given as you were not happy with the purchased item. To date we have still not received the item back from you so we can only assume this is transit. Unfortunately we cannot offer (and we yet to see any other company offer this) free home collections for any orders whether good or bad as unfortunately courier companies don’t offer this as a service. We could see there was a local DPD drop off point less than 1 mile from your property which compared to any other customers is probably the closest DPD drop off point we’ve seen to a customers location. We feel that you haven’t really portrayed a true representation of our communications and offerings with you and we don’t appreciate slanderous accusations you’ve made here.
That being said we wish you all the very best for the future.
Many Thanks
Online Hardware

Beoordeeld met 5 van de 5 sterren

I ordered a Amd Ryzen 5 3600 and it…

I ordered a Amd Ryzen 5 3600 and it came the next day when it was scheduled to come in two days. i am very happy with the early delivery and the cpu works perfectly. i’ve had so many problems with having to wait weeks for a cpu to be delivered but this company was just perfect they allowed to me to play my pc straight away

28 oktober 2022
Beoordeeld met 5 van de 5 sterren

I recently ordered a monitor from this…

I recently ordered a monitor from this company and have absolutely no complaints at all. Outstanding service, a speedy delivery and a great purchase! Definately a very happy customer. Thankyou Online Hardware

28 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing service

Just wanted to say a big thank you for all your help. Fantastic service from start to finish, very helpful and prompt delivery.

26 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered a graphic card in March which…

I ordered a graphic card in March which they did not have in stock. I do not normally give bad reviews for out-of-stock items as I understand that it can sometimes happen but they have not refunded me yet and it is May. I asked multiple times and have now gone via Paypal. It is shocking that a company can operate in this way.

4 mei 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not waste your time.

I ordered a graphics card from this company, acted incredibly fast on the stock alert I’d set up and purchased it. After no communication from the company for 2-3 days, I was told that they didn’t have it in stock and that I’d be refunded. The company is unresponsive, small & doesn’t post on social media, as well as this looking like it’s a common theme among buyers. Go somewhere else.

26 januari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great company

Great prices, even better customer services & response time. I received my item a day after order.

17 mei 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Service was next to none

Service was next to none. The guys accommodated for all my needs and made my experience the best they possibly could. Thankyou!

I will definitely be shopping with you again!

28 april 2021
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer