Onlineorchards Reviews 

Trees are dead and they won't respond to emails.

This a scam company. You have NO WAY other than Facebook and email to contact them. I emailed and haven’t ever heard back. Posted multiple times on Facebook and still crickets. They sent me a dead tree. Still dead. Garbage money tossed out.....

I ordered 2 apple trees and both were dead its been 3 years never got any apples, i will report to better business and put them on yelp they are crooks i want my money back and the fcc when im done with them they won't be able yo sell anymore trees

They were less expensive than other suppliers, but I ordered 3 items and one (pear tree) arrived almost dead and not packaged as described, one half dead (apple tree, jury still out), and one in fine condition, but smaller than expected. Tried to contact customer care twice and received no response.

Online orchards sent me two near dead cherry trees. They were butchered and only had a small hint of one bud on each plant. I planted them perfectly as I was a professional landscaper. I have them a year, they are dead. I emailed them 4 times, no response. Company seems like a scam to me!!

I purchased a winesap apple tree last fall from On-line orchards. The tree arrived with the roots dried. I soaked the tree and planted and as I suspected, it's dead. I contacted customer service a week ago and have heard nothing. Don't be fooled by the decent prices. Stay away!

they poorly packaged my trees and broke all the stems before I even got them. None were the height advertised. I am a licensed arborist and was extremely disappointed.

Dont even bother buying, their prices arent even reasonable let alone a good deal for a crappy product.

I ordered 7 green velvet boxwood shrubs. I received 6. I've sent multiple emails to request the 7th be shipped or credited. I have not received a response in almost 2 weeks. There is no phone number associated with this business. I have no choice it appears but to eat the $24.95 item I ordered and didn't receive. I wish I had seen the other poor reviews before I placed my order as there are many other online nurseries I could've given my business to.

I ordered a peach and a Nectarine tree. One arrived with some leaves that quickly fell off after I planted them in large pots. I replanted in the spring but they looked dead. after a month in the ground, they never leafed out. I checked and both were dead. I sent several emails to theis company but never got a response. I will never do business with this company again.

My experience was great with my order. My cherry tree came fast and it was a very vital tree. There were absolutely no brown stems at all, the trunk and branches were a healthy size but I especially liked the way the roots were packed. They were still moist when I removed the packaging from it. I couldn't have asked for a better tree and service!

Our gift from my sister for Christmas was a Lupine Cherry Tree with no root ball and a crap load of sawdust. Dead and also a rip off for my sister who paid for something she honestly though would be a WONDERFUL Surprise.

My order was canceled without any notification or reason. I never received a reply when asking about the cancelation. That's no way to treat customers.

Trees arrived broken and contacted them with pictures. It's been weeks now and no response. Don't order from them.

I ordered a 4-in-1 plum tree back in Oct.; but the one I received was a tiny 3-in-1; I've contacted the customer service multiple times, and I am still waiting for an answer after a month. It seems hopeless.
I regret that I paid by cash. I would never buy from Online Orchard again. Stay away from this place.

Received a stick. E-mailed them 4 times to discuss it with them. They did not respond to any of my requests.

On October 24,2022, An Apple Tree was Delivered to my home. When I took it out of the box, all the roots were missing from the tree. The Apple Tree Was all dried out. Today is the second time attempting to contact them. It is now October 26th today.

I ordered 4 trees. 2 were the wrong tree and 1 came completely broken in half. They came smashed in 2 boxes packed in sawdust wrapped in plastic wrap. They came with no directions. Nothing else in the box except the trees. I contacted them by email with photos of the trees and haven't gotten a response. Its been almost a week. One of the trees I ordered was 2 kinds in 1 and they sent me a Jona Gold which is cheaper then the double variety. Very disappointing. Their # I found doesn't accept phone calls. I think this place is a big scam.

I ordered 5 trees and received 4 of them. After sending the company several emails no one responded back. The trees I received were shipped 3,000 miles by ground and I am doing my best to revive them but I think I will be luckey if half of them live. The roots of the trees were packed in sawdust and dried out. This company need so serious help. Wish I had reviewed them better before buying from them.

Ordered dwarf Santa Rosa plum. It arrived as described . Some problem with shipping company but tree seems to have survived. Placed order through Home Depot.