Online Therapy UK Reviews 63

I would highly recommend Babita to anyone looking to gain a better understanding of themselves and their issues. As well as being a really good listener, its clear that she has a genuine interest in wanting to help you as a client and this, combined with her professionalism and knowledge of how the human brain works, make her an excellent counsellor

I worked with Lydia, who made me feel comfortable instantly. The process from my first phone call to my first appointment was so swift and easy, and the communication with the admin team was always fast. I would highly recommend, as there was no point where I was made to feel shame for reaching out and getting help. I'm all the better for using this service.

I worked with therapist Emma Rose to help me manage my anxiety and challenge risk aversion tendencies that had developed. With her I felt myself grow again and move forward from where I'd been stuck for a while! I feel that I am a different person to one that contacted her. Her gentle and compassionate manor really helped me trust in the process.

Great service and matched with an excellent therapist, Emma Rose, who I have been working with for over a year.

Emma creates a safe and supportive environment and has helped me explore attachment patterns and relationship dynamics, providing insight and gentle challenge exactly when I've needed it. I really look forward to continuing my journey and personal growth with Emma.

I was paired with a great therapist really quickly, but found that trying to book or reschedule appointments was difficult as nobody ever replied to my emails. After a break over Christmas, I tried to confirm when my next appointment would be and sent several emails with no response. I had to stop using the service as I couldn’t get hold of anyone to book another appointment, which is a huge shame as I really loved working with my therapist, Folasade, and would have liked to continue on.

The service operates seamlessly and offers great support, delivering essential experiences for those training to become therapists.

I started therapy with Emma Rose in December 2025 and cannot recommend her enough. She dove right in at the beginning, empathetically hearing me out and quickly identifying the areas that were important to me. She has really helped me unpack what I have been through and the impact it has had, providing me with more understanding and useful strategies to employ to help me cope better. Emma is a kind, person-centered and professional therapist and I'm very grateful for the support she has provided so far. Thank you :)

I saw Krista for nearly a year. She was really good at listening to me, whilst not coddling me. She helped me see my problems from a different perspective and opened me up to new experiences.
I'm not saying that I will never need therapy again, as life doesn't come with any guarantees. However, I currently feel well-equipped to deal with the challenges I face.

Great service from start to finish. I was contacted very quickly to have an assessment so I could be paired with a suitable therapist. They did a great job in pairing me with someone who made it so easy for me to open up and truly get the help I needed. My therapist was compassionate, empathetic, encouraging and understanding. I have come such a long way since my therapy started, and I highly recommend therapy for everyone.

I have had therapy with Eleanor at online therapy on and off over the years. Thomas, the service coordinator is really friendly, efficient and very accommodating. I did not click with my first therapist but they were happy to help rematch me and provide an alternative therapist. Would recommend highly for anyone going through a hard time.

The service is so smooth and helpful. It provides invaluable experiences for trainee therapists.

I found the sessions useful. I liked that when I reached out if I had any issues or needed to reschedule. Thomas was super efficient in getting back to me quickly. I found my therapist challenged me in a good way, and I was able to be honest with him if I did not like certain things. He was flexible with me for example I live with other people, so sometimes our online sessions were on the phone where I could walk and talk and feel free to talk about my issue. I don’t think I was always the easiest client (sorry Joe), as I wanted a quick fix (I know therapy doesn’t work like that) and I was able to explore this, in addition to being honest about the sessions I found hard and the days I did not want to come. I felt no judgement and it helped.
It was also affordable which is very rare to find in therapy. That also helped as I was able to afford to have it for longer. Everyone should be able to access longer term therapy.
I have recommended it to friends.

I really enjoyed my time with OTUK, it was a pleasure to work alongside Octavia and Thomas, they were always very supportive and easy to talk to. The client matches were great, I hope to return after I graduate. All the best and thanks for having me!

I had therapy for anxiety for a year and a half with Rebecca and cannot even begin to describe the positive effect it has had on my life. She has been an incredibly supportive and caring influence in my life since the very beginning. I am a completely different person now from when I started and have found so much new confidence and strength to handle my mental health struggles. I now no longer need therapy on a regular basis but this is the first place I would turn to if I ever need to again.

Great service, fantastic therapists.

I have used Online Therapy UK on and off for a few years now. I initially had a training counsellor who was great, but I could sense she was early on her journey and so after a break when I came back I requested someone who was going to challenge me a bit more. I was paired with Andrea and have been working with her for over a year. She is incredible and has honestly helped me more than words can articulate.

The coordinator Thomas is warm, kind, and quick to answer your questions and emails. Every person I have encountered has been the same. Thank you Online Therapy UK!

I want to take a moment to express my heartfelt gratitude for the incredible support I've received from my therapist, Helen. Honestly, I can't imagine where I would be without her guidance and insight. She has a unique ability to make every session feel safe and nurturing, and I truly believe that everyone needs a Helen in their lives.

From the very first session, I felt a connection with her that allowed me to open up about my struggles and challenges. Her empathetic approach and genuine understanding have helped me navigate some of the toughest times in my life. I can honestly say that I’ve never left a session without feeling lighter and more hopeful.

Helen has a knack for helping me see things from different perspectives, and she always provides me with practical tools to cope with whatever I'm facing. Each session feels like a step forward, no matter how small, and I am so grateful for her unwavering support.

If you're considering therapy or looking for a therapist who truly cares, I wholeheartedly recommend Helen. She is a remarkable individual who has made an immeasurable impact on my life, and I am so thankful for everything she has done for me. Thank you, Helen, for being my guiding light!

I've tried different forms of therapy throughout my life and Helen is the first therapist that has made a positive impact on my life, very reformative. Her person centered approach does not look the other way at past trauma, like CBT, Helen unravels trauma and exposes how it has formed false narratives I held about myself, that is affecting me now. Helen also marries person centered approach with a unique appreciation for the physical neuroplasticity of the brain, and guides to rewire those pathways. The person centered theory model Helen uses, is complimented with the physical aspect of neuroscience and has worked very well for me. As an extention to this, Helen brings warmth to her sessions, clarity, direction and ensures you feel safe to bring to light your darkest damage, and weight you didn't even knew you carried, in my case. I continue to work with Helen and highly recommend her for anyone ready to heal.

I have had years of counseling in the United States, Europe, and the the UK and I’ve never found more beneficial or compassionate counselor. She has been helping me through a difficult period of my life and continues to be a beacon of consistency that is very much needed in my life

Helen is an attentive therapist who takes time to truly get to know and understand the patient’s needs. Gives helpful tips for self improvement in between sessions.

Everyone involved was very responsive, helpful, and accommodating. I was quickly connected with an appropriate therapist who supported me in discussing the issues I was dealing with.