Online Turf Reviews 2.090

Excellent and friendly customer service. Delivered on time and followed through with their promises. Great company, checked in with us throughout the process. Would 100% recommend.

Really good customer service, reasonable prices and great delivery can't fault you. thank you

Excellent choice and easy to navigate website. Clear updates on delivery and delivered on day and at time said. Superb quality turf. I cannot recommend highly enough.

Great turf. Fast delivery and the quality and price is brilliant. The turf was very easy to install and our garden already looks so much better. Communication about the order was great and even aftercare advice seems to be spot on. Would definitely recommend.

Excellent product and excellent service. This is my second purchase from onlineturf and I couldn't be happier. Beautiful rye grass turf was delivered very quickly, in perfect condition, and looks great. Highly recommended!

Great service and high quality turf. Arrived on a pallet and they were able to use their trolley to leave it on our driveway rather than kerbside, Would use again.

Everything...
Easy to order, and lots of good advice on measuring and preparing for delivery.
Delivery was perfect and the delivery driver got the turf pallet just where I wanted.
The turf was freshly cut the day before and showed it. Easily laid and now growing nicely. Follow up emails reminding of how to care were welcome.
All round service as promised made this a great experience

Turf arrived on time, driver was helpful and pleasant. The turf has been laid and looking good. It’s a nice touch that guidance is given when to cut etc. Would definitely recommend this company.

Excellent service, delivered on time and with care. The turf was in excellent condition as expected, well done and keep it up would definitely buy again.

Excellent turf 5star would highly recommend

This company I wouldn’t use again, poor communication, transport a joke, no email or text or phone call to let you know.
States on site haulage company will let you know ??
No chance, still waiting
Been in all day from 8am and still no delivery at 330 pm
When do they expect you to lay lawn ,
Having been harvested the day before
If companies online wish to stay in business
Be professional.
Total cowboys, the company they use for haulage don’t pick up
Wish I had bought locally
Never use this company again and certainly won’t suggest to anyone either,
Interesting they don’t have reviews on there own site of bad service
So not impartial

Everything about this purchase was excellent. The turfs were quickly despatched and arrived in top condition.

This is second time we've ordered from Online Turf. The turf arrived in perfect condition exactly when promised. We've laid it and it looks amazing. Highly recommend.

Excellent service. Delivered to Cornwall the following day after order. Rye Grass Gold of top quality. Highly recommend and have no hesitation in recommending this company. Quality turf, great value and A* service.

Easy to order, good communication, delivery on time, excellent product. Would recommend and use again if needed

Fantastic, quick delivery, excellent quality and not dried out at all

Excellent service, super quick and excellent quality, out of 110sqm, only two bits of turf had very minor bald patches. Would use again!

This is the second time I've ordered turf from onlineturf. Turf arrived in good condition and delivery was hassle free.

Delivery attempted SIX days after it was originally scheduled. Requested a refund and 9 days on this has yet to be received. The company have laid the blame for that on my bank, saying it was processed by them on 14 April….. given I requested it and received confirmation on 7 April that it had been processed, I don’t understand why it wasn’t done when promised. I’m out of pocket by over £200. I’m pleased others have had a good experience but, honestly, this is one of the worst companies I’ve ever dealt with.

Easy to choose and make the order. Great products and quick delivery.