Only Curls Reviews 

855
•
TrustScore 4 uit 5

4,1

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Beoordeeld met 5 van de 5 sterren

I ordered several products, loving the cleanser shampoo and conditioner. Another product didn't suit my hair. I emailed Only Curls and was given useful advice but it didn't help. I contacted them ag... Toon meer

Beoordeeld met 5 van de 5 sterren

First time ordering and Evri delivered to the wrong address. Only curls customer service was exceptional, especially considering it was the weekend. I found my order in the end on someone else’s doors... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered blue satin lined beanie with pompom on Wednesday pm.It arrived today, Saturday. Lovely soft fabric and satin smooth lining that will not squish my curls. At the age of 73 I have finally got to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I love the product however the customer service is awful . After numerous attempts of writing emails to complain about money being taken from my account and sending me products I haven't ordered ( and... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Haarproductenwinkel

Geschreven door het bedrijf

Only Curls are on a mission to encourage curly haired people of all textures to ditch the chemicals, forget the straighteners and start loving their natural curls. We are a small London based company that are simply passionate about curly hair. We understand that curly hair is fragile and needs special care. All our styling products are packed with natural nourishing ingredients that penetrate and hydrate the hair, bringing curls back to life. All items are tested on our own curls (not animals) and we are confident that our products deliver gorgeous, happy, bouncy curls. Every time.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

855 reviews

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3 sterren
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4,1

Alle reviews

(855)

105 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

So disappointed 😞

So disappointed 😞
Read all the reviews and my expectation was hopeful
I followed the instructions to the letter, but I was left with crispy, dry hair. Not the silky moisturised waves i expected
Maybe it's just not meant for my hair
I only purchased the travel size kit so I've not wasted too much money

21 augustus 2026
Review zonder uitnodiging
Logo Only Curls

Antwoord van Only Curls

We're really sorry to hear you're disappointed here, the products usually get great reviews but we appreciate everyone's curls are unique. We'd really love to help turn your experience around and offer tips and advice to get you some better results here. Usually a few small tweaks in application can make a big difference, we're hopeful we can get you some results that you were hoping for.

Please reach out to us via email at hello@onlycurls.com or DM to help further, we’ll do our very best to help you find what works for your waves or exchange anything not working out 💕

Beoordeeld met 3 van de 5 sterren

Not great for fine wavy hair

I bought the tester box for wavy hair.
I read very carefully as i have very fine hair with a very loose wave.
The products are attractive and smell good but they just don't work for my fine hair. It got greasy really quickly, even though I was careful to use the products sparingly.
The curl creme is thin but very rich and the hold gel dries crispy.
I tried using together or on their own and my hair still felt product heavy and needing washing sooner.
Finding products that work for fine loose waves is a nightmare.
I've found a moose and a tiny amount of gel works well, but I'd be wary trying any other only curls products but they do smell great and I'm sure they are better for more robust curls.

1 juni 2026
Review zonder uitnodiging
Logo Only Curls

Antwoord van Only Curls

Thank you for sharing your feedback! We’re sorry you didn't quite get the results you had hoped for after using the Wavy Bundle at first. Often, a few small tweaks to application and technique can really make a big difference.

We’re glad you’ve been able to experiment and find a routine that works well for you and your waves. We have lovely customer service team who are always ready to help offer tips and advice if you ever have any questions ✨ Feel free to pop us a DM or email us at hello@onlycurls.com and one of our team will be more than happy to help you ☺️

Beoordeeld met 1 van de 5 sterren

Awful product

Awful product. I've used the shampoo, conditioner, curl creme and mega hold gel. My hair is a frizzy dry mess. It's honestly never looked worse. To call the gel Mega Hold is an absolute joke. I really wished I hadn't bothered, £40 in the bin!

15 augustus 2026
Review zonder uitnodiging
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Antwoord van Only Curls

We’re really sorry to hear you the products didn't work as expected on this occasion, the products usually get great reviews but we understand all curls are unique. Usually a few small tweaks in application can make a big difference so we'd really to help offer tips and advice to get you some better results here.

Please reach out to us via email at hello@onlycurls.com or DM to help further, we're always happy exchange anything not quite working out. We'd never want to leave you disappointed 💕

Beoordeeld met 1 van de 5 sterren

Terrible customer service

I love the product however the customer service is awful . After numerous attempts of writing emails to complain about money being taken from my account and sending me products I haven't ordered ( and returned . I still have not been reimbursed and money has gone out of my account again today . Really angry .

14 augustus 2026
Review zonder uitnodiging
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Antwoord van Only Curls

We’re really sorry to hear this as this is definitely not the experience we ever want you to have, we want to get this sorted for you. We’ve actually been in touch with you a few times via email and were just waiting for your returns to reach our warehouse in order for us to process refunds, these have now been done. We never received replies from our most recent emails so it may be worth checking your spam/junk folder just in case our messages landed there. We’ve followed up again today, so please do reply to that email when you can, or feel free to DM us on Instagram or FB so we can make this right for you.💕

Beoordeeld met 4 van de 5 sterren

Had a few issues when placing my second…

Had a few issues when placing my second order (for a cap) but the customer service team did respond but due to the time it took I’d managed to sort the issue myself. Very happy with the quality of the cap I purchased.

24 juli 2026
Review zonder uitnodiging
Logo Only Curls

Antwoord van Only Curls

Thank you for your feedback! We’re really pleased to hear you’re happy with your cap 💕

We’re sorry that our response time meant you’d already managed to resolve the discount code issue yourself. We’re a small team and aim to respond to all queries within 1-2 working days, but we completely understand that sometimes you need a quicker solution. Thanks so much for your patience and for your support of Only Curls x

Beoordeeld met 3 van de 5 sterren

Mixed experience with products!

I’ve had mixed experience with only curls products. I enjoyed using the curl crème, it gave me clear defined fizz free curls and it’s a product I would buy again. I was really disappointed with the curl refresh spray, the nozzle makes it impossible to distribute evenly and it left my hands feeling sticky and hair feeling greasy.

9 augustus 2026
Review zonder uitnodiging
Logo Only Curls

Antwoord van Only Curls

Thanks so much for sharing your honest feedback! We’re really pleased to hear you’re loving the Curl Creme and getting defined, frizz-free curls 💕

We’re sorry the Refresh Spray hasn’t worked as you’d hoped. We’d love the opportunity to help, please email us at hello@onlycurls.com with your order number and we’ll take a closer look and do our best to find a solution for you.

Beoordeeld met 1 van de 5 sterren

Burnt my daughters face

Burnt my daughters face

8 augustus 2026
Review zonder uitnodiging
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Antwoord van Only Curls

We’re really sorry to hear about your daughter’s experience. We take concerns like this very seriously and would really like to understand what happened and see how we can help.
Our products are formulated to be gentle, and we don’t use ingredients that would be expected to cause this.

We haven’t been able to locate an order or previous correspondence under the name used for this review. If the products were purchased from Only Curls, please could you contact us at hello@onlycurls.com with your order details and some more information about what happened?

We’d really appreciate the opportunity to investigate this with you. 💜

Only Curls Team

Beoordeeld met 5 van de 5 sterren

Best curl products in the game for me

Best curl products in the game for me! I follow the 7 step routine and get beautifully defined curls with no extra tools needed, just a microfibre towel which I got with my kit and a wide tooth comb! I noticed straight away when I stopped using only curls and went back to drugstore shampoo. This brand and advice for routine has helped my hair grow so thick and healthy after postpartum hair loss. Worth every penny, can't recommend enough! And I have long hair so find it hard to de-tangle and de-frizz but it's not challenge for this conditioner!

8 augustus 2026
Review zonder uitnodiging
Logo Only Curls

Antwoord van Only Curls

Thank you so much for this amazing review! We’re so pleased to hear how much of a difference your Only Curls routine has made! 🥰

It means so much to know our products and advice have helped you feel confident in your curls again. Thank you for your continued support and recommendation 💕

Beoordeeld met 5 van de 5 sterren

You’ve tipped my tween girl firmly to…

You’ve tipped my tween girl firmly to the ‘love’ end of her the love:hate relationship with her heavenly curls thanks to your truly gorgeous silk lined hoodies &caps!! I was worried they’d not be great given that you’re a hair product company rather than clothing/fashion but she absolutely loves them and looks great !! Thank you!!

7 augustus 2026
Review zonder uitnodiging
Logo Only Curls

Antwoord van Only Curls

Thank you so much for this gorgeous review! We love that we’ve helped tip the balance towards loving those beautiful curls 🥰

It makes us so happy that she’s loving her silk-lined hoodies and caps too ✨ Thank you for trusting us with your daughter's curl journey and for your lovely support 💕

Beoordeeld met 5 van de 5 sterren

Starter kit …

I have recently purchased the starter kit and after the first wash i have noticed an incredible difference . No diffusing or hair drying and my hair looks completely different, curls look fabulous !!!. I will definitely be purchasing again

5 augustus 2026
Review zonder uitnodiging
Logo Only Curls

Antwoord van Only Curls

Thank you so much for sharing your lovely results! We’re so pleased to hear you saw such a difference after just one wash and that your curls are looking fabulous without the need for diffusing or blow-drying ✨

We’re so happy to have you as part of the Only Curls community and look forward to your next order! 🥰

Beoordeeld met 5 van de 5 sterren

I am new to the curly hair world and so happy to now be a full only curls convert!

Right are you ready! So I have been looking for something for my semi curly hair. I did not realise my hair was as curly as it is after now using this product. I got the starter pack with a selection of different products and I also got the baby/kids product for my little boy who has curly hair. So I used the shampoo and the conditioner. Then I used the mousse and put it in my hair when it was soaking wet. Then I put the little towel thing on my hair and it's been amazing. I'm not just saying this but I genuinely love this brand. I was at the Barnes fair and met the owner and she swayed me because she's very inspiring having three children of her own and creating such a great product range. Thank you so much! So glad to have found you. All the best Hannah.

4 juli 2026
Review zonder uitnodiging
Logo Only Curls

Antwoord van Only Curls

Thank you so much for this lovely review, Hannah 💕 We're so pleased that you've discovered just how curly your hair really is!

It's so lovely to hear you're enjoying the Starter Pack, and that your little boy is loving the Little Curls range too ✨ We're also so glad you got to meet Lizzie at Barnes Fair!

Welcome to the Only Curls family, and thank you so much for your support! 🥰

Beoordeeld met 5 van de 5 sterren

Fabulous products for my unruly hair

Fabulous products for my unruly hair, great customer service too🎉❤️

22 juli 2026
Review zonder uitnodiging
Logo Only Curls

Antwoord van Only Curls

We're so happy to hear our products are helping tame your curls and that you've had a great experience with our customer service too!

We really appreciate your support and are so glad you're part of the Only Curls community 🥰✨

Beoordeeld met 5 van de 5 sterren

So impressed!

I have struggled to deal with my wavy hair for years. In the hot weather I like to let it dry naturally, but always used straighteners to tame the frizz and define the waves once it was dry.

I purchased some air dry cream from another brand, but this still left me with frizz. I decided to give Only Curls and try and bought their Wavy Starter Bundle.

I followed the tutorial on Only Curls’ website and the results were amazing. I was so impressed! I have now purchased the refresh spray for day 2 (which I am yet to try).

Thank you Only Curls for making a wavy routine that’s so easy. I am now 100% confident to embrace my natural waves 💕

28 juni 2026
Review zonder uitnodiging
Logo Only Curls

Antwoord van Only Curls

Thank you so much for sharing your experience! We're so pleased to hear the Wavy Starter Bundle has helped you embrace your natural waves 💕

It’s wonderful to know the tutorials made the routine feel easy to follow and that you achieved such great results ✨ We hope you love the Refresh Spray just as much for your day 2 waves. Thank you for trusting us with your hair journey and welcome to the wavy side 🥰💕

Beoordeeld met 5 van de 5 sterren

Give it a go - you won’t regret it

First used the hydrating curl cream at my hairdressers. Loved it - defined curls, soft hair and lovely smell. Since moved on to other products and it’s transformed my hair. I thought it was expensive to start with but I find it lasts for ages. Customer service is amazing too. Give it a try.

3 juli 2026
Review zonder uitnodiging
Logo Only Curls

Antwoord van Only Curls

We're so happy to hear it all started with our Hydrating Curl Creme and that you've gone on to discover even more favourites! 😍

It's wonderful to hear your curls are looking and feeling their best, and we're especially glad you've found the products last well too ✨ Thank you for your kind words about our customer service and for recommending us to others 🥰

Beoordeeld met 5 van de 5 sterren

I’ve been using only curls styling…

I’ve been using only curls styling products for a couple of months now and I’m so pleased with them. The mega gel and curl cream are my favourites. I’m a hairdresser so I’m always worried to try products that I haven’t bought in a salon but I do love these. One happy customer thank you

26 juni 2026
Review zonder uitnodiging
Logo Only Curls

Antwoord van Only Curls

Thank you so much for your lovely review! It means a lot to hear this from a hairdresser 💕

We're so pleased that you've been enjoying the products and that the Mega Hold Gel and Curl Creme have become favourites ✨ Thank you for putting your trust in us and for taking the time to share your experience. We're so happy to have you as part of the Only Curls community 🥰

Beoordeeld met 5 van de 5 sterren

What a brand! 10/10!

What a brand! Absolutely every aspect of this company really suits me and my daughter down to a T. The packaging, the ingredients, she products themselves and the customer service are all seriously second to none. I’ll never use another product! Forever customer here and will always recommend to others for so many reasons, most importantly the product itself works exactly how it says and is so easy to use and apply. The containers are all up to a fantastic standard and the packaging is just adorable and looks so lovely in our bathroom. Absolutely 100% recommend to any other curly haired girlies/guys and their little ones.

13 juni 2026
Review zonder uitnodiging
Logo Only Curls

Antwoord van Only Curls

Thank you so much for your kind words!

We're SO pleased that both you and your daughter love the products, and it means so much to hear such lovely feedback about everything from the packaging and ingredients to our customer service. Knowing we've earned a forever customer is the biggest compliment we could ask for 🥰

Thank you for your support, your recommendations, and for being part of the Only Curls family 💕

Beoordeeld met 5 van de 5 sterren

Amazing!!!!!!!!

I rarely leave reviews or comments for products I buy — something has to truly impress me for me to actually sit down and write about it.

But your products are honestly so amazing that I simply had to share my experience. Every time I wash my hair and start scrunching it, I’m genuinely surprised by how big the difference is compared to other products I’ve used before.

I have wavy, high-porosity hair, and for my hair your products work incredibly well. I can already see the difference while scrunching — the waves form beautifully, stay defined for a long time, and overall my hair just looks so much better.

I’m definitely a fan of your products and would absolutely recommend them.

5 juni 2026
Review zonder uitnodiging
Logo Only Curls

Antwoord van Only Curls

Thank you so much for taking the time to leave a review, we really appreciate it 💖

We're so happy to hear how well the products are working for your waves ✨ There's nothing better than seeing those beautiful, defined waves come to life.

Thank you for your support and recommendation, we're so happy to have you as part of the Only Curls community 🥰

Beoordeeld met 5 van de 5 sterren

Only curls has changed my hair

Only curls has changed my hair, incredible. For the 1st time i feel happy with my curls.
For 35 years i have never found the right product, wore it straightened for years, as my fine frizzy dry unruly curls never sat nice, resorted to hours of blow drying , staightening , mostly wore it up , as it would turn frizzy , or sat limp when down ,
Years of buying , added up to warehouse proportions of disapointing makes and ranges.
Seen this advertized for a few years , thought it was just another brand that wouldnt work on me..
Got tired of 2 hours of blow drying and staighteners , thought id give it a try , spent a tenner on the 4 sachets .. result, been wearing my hair down ever since , feels soft , defined curls a first to me , this even works in this damp scottish weather , hardly any frizz . Could it be magic ?
I think so. This stuff works.

4 juni 2026
Review zonder uitnodiging
Logo Only Curls

Antwoord van Only Curls

Wow, thank you so much for sharing 💕 After 35 years of searching for the right products, it’s incredibly special to hear that you’re finally feeling happy and confident with your curls. We love that the sample sachets gave you the chance to try the range and see the difference for yourself ✨

Thank you for giving us a chance and for taking the time to leave such a lovely review 🥰

Beoordeeld met 5 van de 5 sterren

I am new to trying products for my hair…

I am new to trying products for my hair that is naturally curly underneath and really straight on top and at the side which drives me nuts but I usually blow dry it straight. And I took up a wonderful offer of getting the sample pack free and just praying for postage and my goodness what a game changer absolutely amazing products! I was finally able to embrace my curls. I had some wonderful advice off of Khadijah about what to do with the straight parts on the top and at the sides to get them to curl up she went above and beyond to help me. And I’ve had a wonderful experience also with Lucy Lizzie and Natalie they have all been really really lovely and helped me so much. I think this is a wonderful company. They are so kind compassionate and caring and their products are amazing. I will now be a regular customer. If your like me and you’ve never tried their products before I really suggest ordering one of the sample packs😊

4 juni 2026
Review zonder uitnodiging
Logo Only Curls

Antwoord van Only Curls

We're so pleased to hear that the sample kit helped you discover and embrace your curls!

It means so much to hear our team were able to support you on your journey, we'll be sure to share your kind words with them ✨ We're so happy you've had such a positive experience with both the products and the team.

Welcome to the Only Curls community, and thank you for recommending us to others 🥰💕

Beoordeeld met 5 van de 5 sterren

Love the product

Love the product

30 april 2026
Review zonder uitnodiging
Logo Only Curls

Antwoord van Only Curls

Yay! We're so pleased you love the products 💕 We're always here if you need any tips, tricks or just general advice. Our amazing customer service team are always ready and happy to help.

Thank you for being part of our curl community, we appreciate your support ☺️

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