An excellent company that provide genuinely great quality products that actually work! The difference in my curls since starting to use these products in April 2025 is genuinely hard to put into words... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I ordered several products, loving the cleanser shampoo and conditioner. Another product didn't suit my hair. I emailed Only Curls and was given useful advice but it didn't help. I contacted them ag... Toon meer
Bedrijf heeft geantwoord
First time ordering and Evri delivered to the wrong address. Only curls customer service was exceptional, especially considering it was the weekend. I found my order in the end on someone else’s doors... Toon meer
Bedrijf heeft geantwoord
Sadly still waiting for my order. Can't speak to a human! AI generated customer service no help.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Only Curls are on a mission to encourage curly haired people of all textures to ditch the chemicals, forget the straighteners and start loving their natural curls. We are a small London based company that are simply passionate about curly hair. We understand that curly hair is fragile and needs special care. All our styling products are packed with natural nourishing ingredients that penetrate and hydrate the hair, bringing curls back to life. All items are tested on our own curls (not animals) and we are confident that our products deliver gorgeous, happy, bouncy curls. Every time.
Contactgegevens
PO Box 73637, SW14 9DA, London, Verenigd Koninkrijk
- hello@onlycurls.com
- onlycurls.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent company even better products
Excellent company even better products, can’t rate highly enough ⭐️⭐️⭐️⭐️⭐️

Antwoord van Only Curls
Who knew my hair was curly - I do now!
It got to 1.5 years ago, I’d never got along with my hair, I was always trying to straighten it and it ended up thin, lifeless, fuzzy when I was going out in the rain and I really disliked it as it was a big fluff ball and never stayed straight.
I happen to come across only curls on insta I think and thought I would try the £5 trial packs cos let’s be honest it’s not cheap and I didn’t want to waste money if it wasn’t going to help me.
It wasn’t until I used that that I realised my hair was full on curly and I’d had no idea (at 43!!) 😳
Using only curls has changed my hair for the better and I love the curl I get from it.
I’ve stopped using straightners so I have life, it’s not dead, it’s grown past my shoulders and never has done before as it would break, and everyone I see who’s not seen me in a while can’t believe the changes.
Thank you only curls for making a difference to the way I treat my hair and how I feel about it.
I never write reviews but I wanted to share my experience 💜💜

Antwoord van Only Curls
Best curly products I have ever used.
I have been using Only Curls for a while now and I wouldn’t use anything else. The products changed my menopausal hair from dry, frizzy and falling out to soft curly amazing condition. The products are excellent. The customer service is exceptional and the quality of products and accessories is fantastic. Thank you Lizzie and all the team.

Antwoord van Only Curls
The microfibre hair towel is great
The microfibre hair towel is great! Although it is more on the expensive side it is definitely worth it, perfect for straight hair as well as it is really absorbent and fits long length hair! It’s also really secure as it has 2 loop holes on each side which isn’t so obvious on the pictures xx

Antwoord van Only Curls
Only The Best
Exceptional customer support from Only Curls (only the best) as always. I was helped by Khadija who went above and beyond with her kindness to allow me to continue nourishing my curls with the All Curl Cleanser.

Antwoord van Only Curls
Great customer service
Great customer service when I received a faulty product. Replaced within 24 hours. So easy.

Antwoord van Only Curls
Really good customer service
Really good customer service! Had an issue and a replacement was sent out immediately!! The products have been a game changer!!

Antwoord van Only Curls
Daughters with curls and this mama had no experience
If you have a little one with curls, you know the struggle — tangles, tears, and the never-ending battle against frizz. That’s exactly why Only curls Little curls products have been an absolute game changer in my daughter’s curly hair routine.
From the very first use, detangling became effortless. No more crying during brush time, no more knots turning into a dramatic event — just smooth, manageable curls that glide through the comb. The formula is gentle yet incredibly effective, leaving her hair soft, hydrated, and beautifully defined.
What truly amazed me is the frizz control. Her curls are now bouncy, shiny, and perfectly formed without any fuzz. They stay defined throughout the day while still feeling light and natural — never crunchy or heavy.
Only curls Little curls products have completely transformed our routine from stressful to joyful. Beautiful curls, zero tears, and no frizz? That’s a win in every way. 💕
With love Aoife x

Antwoord van Only Curls
All the products are so good to use on…
All the products are so good to use on curly hair , they really work, such good support from the only curls team in ordering for my salon use and for my clients, I have tried many curl products over the years , only curls is definitely the best.
Genuine company but disappointed with results
Customer service quick to respond with my queries before purchase.
However, very disappointed with the products. I had been using those from another company but felt I could get a bit more definition with my hair. Sadly this didn't happen and the other brand was much better.
Other cons:
Postage is very high. More so than similar companies.
No free gift for new customers despite saying there would be.

Antwoord van Only Curls
Embracing natural hair for 7 years now
I have been embracing my naturally wavy hair for about 7 years. In this time navigating what works for me has been tricky often involving lots of trial and error having to buy costly products just to see if they work for me. I had been considering Only Curks products but didn't want to spend lots of money to find they don't work for me. The starter/travel bundle was ideal for trying the products and I have found them to be the best I have used yet. I've had little to no build up in the 6 months I have been using them and my waves are more defined than ever. I am very happy 😊

Antwoord van Only Curls
Not for me
I have tick curly hair and as I have aged it's become hard to keep my curls. I saw the ad for only curls and was hoping it would help. Unfortunately it didn't do what I wanted it to do. However the cleanser and conditioner are amazing, leaving my hair nice and soft but the cream did not keep my curls and my hair felt hard so didn't like that either.
I tried their introductory package which was great way for me to get small amounts of the product at a decent price.

Antwoord van Only Curls
Great quality support
Excellent quality garments and great after sales support. I've ordered a few times and don't plan to stop :)

Antwoord van Only Curls
I've been a customer with OnlyCurls for…
I've been a customer with OnlyCurls for maybe around 10 years now. I really like their products, they suit my hair better than other brands I've tried.
However I'm really dissapointed in the change from 1 litre bottles costing £50, to 500ml refills that cost £30. This increases the amount of times I have to order, works out more expensive over the year, and also increases complete packing waste and delivery frequency, which then increases my carbon footprint. As someone who's environmentally conscious, I find this incredibly frustrating.
There is a subscribe and save option which is cheaper (£25), but the delivery interval for re-delivering is 8 weeks. A 500ml pouch is more likely to last me around 12 weeks, so the subscribe option doesn't match my usage amount. I don’t have the time/energy spare to have to remember to repeatedly cancel or adjust orders just to avoid over-buying.
I understand that they have changed to using a sugarcane derived bio-plastic which might explain the decrease in size/increase in cost, and it does have lower carbon emissions prodution than what they were using before, however, the increase in delivery frequency of the products likely offsets at least some of the environmenatal gains.
Also, another minor gripe is the amount of marketing emails I receive - it's almost daily, and it is pretty frustrating. An email a week would be more than enough. I have only remained subscribed because I don't want to miss the occassional deals and offers.
I’ve rated this 3 stars because while I still really like the brand and want to support more sustainable choices, these changes have made me question whether this new system truly benefits long-term, low-consumption customers. I hope Only Curls will consider more flexible delivery intervals or larger refill options in the future.

Antwoord van Only Curls
I have tried the Only Curls products
I have tried the Only Curls products. I would not over rate them but they are okay for certain hair types. My main issue is that after buying the products, I have been consistently hounded via email and various different telephone text messages, advertising their products. When I block the number, another one comes up on a different number. I contacted them twice and twice was told that I would be unsubscribed but it goes on and on. That is what really puts me off buying more. I have never been so bombarded by any other company as much as Only Curls. If you're buying as a gift, one off purchase, be prepared to experience the same. It's bullying, harassing and an invasion of privacy. Either they cant manage their database or it is deliberate. A warning to you all

Antwoord van Only Curls
Nothing received, no customer service
Ordered and paid 31st December. Nothing received.
Have now chased 3 times, no response.
No number to call.
Really really disappointed.
EDIT -
The poor review prompted almost immediate contact and my order was resent with a different courier. Arrived yesterday. I have increased my one star to a three star. The products, I'm happy with, although a bit expensive. The customer service was a real disappointment.
Sorted now though.

Antwoord van Only Curls
ALLERGEN PRESENT
The ingredients include nuts and it’s not stated clear enough on the label, like “not tested on animals” or “silica free”.
Ended up having an allergic reaction on my whole head.

Antwoord van Only Curls
Products seem good
Products seem good, unfortunately didn't give the results my daughter was looking for. Customer service is excellent. Would definitely recommend.

Antwoord van Only Curls
Delivery took ages..
Delivery took ages... plenty of emails going back and forth... Product eventually arrived, so tried it.
It sort of does what it says on the tin, but not really... Waves disappeared the same evening... do not waste your money please!

Antwoord van Only Curls
Very disappointed, expensive, irritating and ineffective
I waited and saved to treat myself to some of their products after seeing such impressive results online. However, the 'gentle' shampoo ravaged my scalp, the curl cream is runny and thin and seemed ineffective and the end results were limp and very disappointing. I kept using the products for 3 weeks to see if they took a while to settle and give results as I'd seen in adverts and in socials, but instead they caused my scalp to bleed and itch and burn, and left my hair lank and looking scraggly. Honestly, I get better results with a £2 cream and a mousse off the shelf at the super market. Very disappointed to have wasted so much money and to be left with a sore damaged scalp. I'm sure that these products perhaps work for some people, but buyer beware...they certainly won't work for all. I spent nearly £70 for trial size bottles! Whereas I am now back to my usuals from the supermarket, which cost less than £10 for full size products that cause no irritation and give perfect results.

Antwoord van Only Curls
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







