Only Curls Reviews 

857
•
TrustScore 4 uit 5

4,1

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Beoordeeld met 5 van de 5 sterren

An excellent company that provide genuinely great quality products that actually work! The difference in my curls since starting to use these products in April 2025 is genuinely hard to put into words... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered several products, loving the cleanser shampoo and conditioner. Another product didn't suit my hair. I emailed Only Curls and was given useful advice but it didn't help. I contacted them ag... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

First time ordering and Evri delivered to the wrong address. Only curls customer service was exceptional, especially considering it was the weekend. I found my order in the end on someone else’s doors... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Sadly still waiting for my order. Can't speak to a human! AI generated customer service no help.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Haarproductenwinkel

Geschreven door het bedrijf

Only Curls are on a mission to encourage curly haired people of all textures to ditch the chemicals, forget the straighteners and start loving their natural curls. We are a small London based company that are simply passionate about curly hair. We understand that curly hair is fragile and needs special care. All our styling products are packed with natural nourishing ingredients that penetrate and hydrate the hair, bringing curls back to life. All items are tested on our own curls (not animals) and we are confident that our products deliver gorgeous, happy, bouncy curls. Every time.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

857 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(857)

107 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 3 van de 5 sterren

Spoiler alert the free mystery gift is…

Spoiler alert the free mystery gift is a microfibre towel which wouldn’t be so bad if I hadn’t already had it in my order and paid for it. Couldn’t even send it in a different colour! Probably can’t shift the excess grey stock.Think a bit more imagination wouldn’t go amiss!

3 september 2025
Review zonder uitnodiging
Logo Only Curls

Antwoord van Only Curls

The mystery gift alternates so no worries about a spoiler! The gifts are chosen to be a useful addition for your curly routine. Thank you for your feedback, we appreciate you already got a towel as part of your order, but hopefully it's handy to have a spare for your holidays or you can gift it to a friend! Drop us a message at hello@onlycurls.com if we can help with anything at all.

Beoordeeld met 5 van de 5 sterren

Your customer service is awesome


Your customer service is awesome! I emailed them about a problem, and they sent me a free sample, which helped a ton. I love your products! I'm just starting my wavy hair journey, and I'll definitely be buying more. Thanks so much!

27 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing customer services

Amazing customer services, i emailed over the bank holiday, didn't expect a reply until Tuesday, I had a reply within a couple of hours, query was resolved straight away, great customer services, something you rarely see nowadays

24 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Truly amazing


I received my products and tried them for the first time yesterday and WOW, I can’t believe it, I have my curls back. My husband said he had never seen my hair look so good and I went out with a new found confidence.
I truly can’t thank you enough.

I will peruse your website for more…. Amazing, honestly I was such a sceptic as often adverts, FB posts all seem a bit fake and I never know what is real, but this is sooooo real, genuine and true.

23 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

great Fragrance free line for curly hair.

I have curly hair but have so many skin allergies, this is the first brand I found that helped me. The products are amazing. They define and care for my curls and do not irritate or cause reactions to my skin. I have used this brand for a while now and I swear by it. I will keep coming back to order the fragrance free selection again and again. ( maybe/hopefully they will expand the line 😀 ). My recent order was for 5 bottles as part of the bundle deal. Upon opening my box I was so excited to see a free microfibre towel and an extra free bottle kindly added.

Thank you so much. It might seem like a small thing to you but it really brightened my day so I just had to say thank you to you all.

The brand has given me confidence with my curls and the peace of mind that I won’t have allergic reactions when using them.

19 augustus 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Nothing special

Nothing special. I have really coily,thick curly hair and was previously an Afro Caribbean hair stylist.Doesnt stand out from other brands,I was expecting something better from these. Will stick to cantu

11 augustus 2025
Review zonder uitnodiging
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Antwoord van Only Curls

Thank you so much for sharing your feedback with us. We’re really sorry to hear that our products didn’t quite meet your expectations. They usually get really positive feedback, but we do appreciate that everyone's hair is unique. We’re actually working on something very exciting, a brand-new range created especially with coilies in mind, launching very soon. We think it could be a much better match for your hair type and needs. Please do reach out to us at hello@onlycurls.com. We’d be so happy to share some tips and alternative product recommendations with you to help you get results you love.

Beoordeeld met 3 van de 5 sterren

Disappointing Conditioner

I purchased the all curl cleanser and the all curl conditioner. The shampoo is very thick so it goes a long way and smells lovely. However the smell of the conditioner instantly reminded me of the smell of old public toilets as it smells like the bars of soap they used to put in public toilets. I feel like the fragrance of the conditioner was a let down after the lovely smelling shampoo as now that’s all I can think of whenever I wash my hair. Pump for conditioner is not ideal due to how thick it is you have to keep shaking product or dilute it so that the pump can dispense again. I don’t think they are worth the money considering they have the price of a high end product.

30 april 2025
Review zonder uitnodiging
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Antwoord van Only Curls

Thank you for your review. We’re glad to hear you enjoyed the scent of the All Curl Cleanser, but we’re sorry the fragrance of the conditioner wasn’t what you expected. The cleanser and conditioner are designed to have the same scent, so it’s not clear what’s happened here — we’d love to look into this for you. Please reach out to us at hello@onlycurls.com so our team can help. We also appreciate your feedback on the pump and will share it with our product team.

Beoordeeld met 1 van de 5 sterren

I have thick wavey/curly hair and…

I have thick wavey/curly hair and really hoped this would enhance the look, reduce the frizz etc. However it dried my hair out very badly, made it brittle, frizzy and it felt like straw. I followed all the instructions and it is simply a waste of a months groceries money I had hoped would improve my hair as it claims in all the ads I was seeing daily,including money back guarantees. However as soon as I purchased it the adverts disappeared but the daily spam emails appeared despite checking the box for no email etc

14 juli 2025
Review zonder uitnodiging
Logo Only Curls

Antwoord van Only Curls

Thank you for sharing your experience, and we’re truly sorry to hear the products didn’t work for your hair. This isn’t the result we’d hope for. The products usually get great feedback and results, so we’d love the chance to look into this further and see how we can help you get better results. Please contact us at hello@onlycurls.com so our team can help further.

Regarding the emails you are receiving, we can ensure your address is removed from our mailing list once you have reached out to us. Your feedback is really valuable to us, and we’d love to make things right.

Beoordeeld met 3 van de 5 sterren

Mixed for mixed

Was hoping for better results. I am mixed race with long Type 3C hair. Using the classic application "curly girl method" I usually let my hair air dry most days, then that holds nicely for three days using other products but did not get this with Only Curls.

Likes: the All Curl Cleanser left my hair feeling so clean, but not dried out. I will probably use this again. The Curl Creme was okay, didn't feel too heavy.

My friends did comment that my curls looked different. Fluffier with a tighter pattern on wash days.

Smell of the products is nice.

Overall packaging experience great.

Dislikes:
I used the Mega Hold Gel but found it wasn't enough. Tried a little, tried practically half a tub, and different ratios with the curl creme. Even protecting my hair overnight as usual, would wake up fuzzy and clumped. The texture ended up feeling more brittle. Meant having to practically wash my hair or detangle my hair every day.

The conditioner was very light which meant I needed to use a lot for my length of hair to detangle it. Was worried about the cost every time I used it.

Also: They HOUND YOU, before you become a customer, and after you are a customer. I know you can probably edit these preferences but it has really made me thinking negatively of the brand receiving a text and an email almost every single day as their default setting for existing customers, plus it seems every ad placement I ever see. I get the strategy but it made me have a poor perception of the brand before I even ordered, having to "Hide ads" on YouTube after seeing the same on 400 times. It is so annoying.

1 augustus 2025
Review zonder uitnodiging
Logo Only Curls

Antwoord van Only Curls

Thank you so much for sharing your feedback. We’re really happy to hear you enjoyed the All Curl Cleanser, the scent, and the packaging. We understand that every curl type is unique, and mixed-texture hair can sometimes need a slightly different approach. The Mega Hold Gel and Conditioner can often give better results when applied using specific techniques. For example, the Conditioner is designed to be lightweight to avoid weighing curls down, but we can share tips to help with detangling and making it last longer.

We’d love to give you personalised advice for your hair type, so please feel free to reach out to us at hello@onlycurls.com.

You can also adjust your email and SMS preferences at any time, and we’re happy to help with this if needed.

Thank you again for trying Only Curls and for taking the time to share your thoughts, it really means a lot to us.

Beoordeeld met 5 van de 5 sterren

Best products for curly hair

I love these products, after trying lots of different shampoo's & conditioners I found only curls and have been ordering ever since! They keep my hear clean and shiny. I use the shampoo, conditioner, curl cream and the mousse and I cant fault any of them! A lot of mousses make my hair feel sticky but this one is perfect. Keeps my curls frizz free and fresh ! Also, the customer service team is great, reply quickly and are very helpful and friendly :)

4 augustus 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

The curl cream smells lovely and does…

The curl cream smells lovely and does make my 3B curls look defined and less frizz.
It just doesn't make my hair feel soft and healthy compared to other curl creams like john frieda and Nylah hair care. It feels heavy and like I need to wash my hair after every use. So I rate average because Im not sure I like the heaviness in product almost like I have put a thick sticky mouse in it and it feels matted. Maybe not the best product for mixed texture afro carribean hair.

1 augustus 2025
Review zonder uitnodiging
Logo Only Curls

Antwoord van Only Curls

Thank you for sharing your honest feedback. The Hydrating Curl Creme is suitable for all curl types, but the amount needed can vary depending on your texture and density. We’re sorry it hasn’t felt as lightweight as you’d hoped. We are excited to be launching a new range for coilies really soon that we think will work really well for your hair! Please reach out to us at hello@onlycurls.com and we’ll be very happy to share tips to help, along with other product recommendations that may work better for your curls.

Beoordeeld met 5 van de 5 sterren

Wouldn't go anywhere else!

Absolutely love Only curls products! I received a start pack as a Christmas gift and fell in love with the smell and how it made my hair feel and look! I was so rubbish with my curls, it was a bushy mess! Which resulted in me straightening it most days. Since I did my research and watched Only curls tutorials on Tik Tok... I am obsessed with how pretty they finally look! I've always struggled with hair products making my hair feel heavy and oily, but this has completely changed my hair routine for the best. Customer service seems to be really good too, although I've had no issues with Only curls! Cannot complain. Thank you for making me love and appreciate my hair!

26 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have been a customer of only curls…


I have been a customer of only curls for about 12 months, buying products for my daughter and oh my goodness what a difference discovering them has brought to her daily routine! Plus the customer service team are very knowledgeable in helping you select the correct products and delivery is always prompt, couldn’t recommend highly enough!

25 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The mrs loves this stuff and customer service is very good and fast

The mrs loves this stuff, yes not the cheapest but it keeps her happy.

Ordering is easy and the stuff arrives in good time with good communication from the company.

We had a slight issue with one of the bottles where the lid had come off. Emailed the company and had an apology and a voucher for next order within minutes.

Very happy

23 juli 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Sadly another mouse that sets curls but…

Sadly another mouse that sets curls but leaves hair crispy.

30 juni 2025
Review zonder uitnodiging
Logo Only Curls

Antwoord van Only Curls

Thanks so much for your feedback, we’re so sorry to hear the Mousse didn’t give you the results you were hoping for. The Mousse usually gets reviews for it's very light hold, and never feeling crispy. The light cast that is formed can be reduced by scrunching out the cast once the hair is fully dry. If you'd like any tips or help with this, feel free to get in touch at hello@onlycurls.com, we’d love to help!

Beoordeeld met 4 van de 5 sterren

Trying new products

Some of the products, particularly the Curl Crème, work really well for my hair. It calms down the frizz.
I wasn’t so keen on the new serum but am happy to try products that claim to work with curly hair.
The team are very supportive and offer great advice and information

26 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wow! First try and I’m hooked!

Wow! I have very curly hair but it never looks right with other products. After my first use I’m very happy. Good definition and barely any frizz. I like my hair straight too so I’m looking forward to being able to go between the two. I usually wash my hair 3 times with shampoo but with Only Curls shampoo I only felt I needed to do it twice. I do wish it was a little cheaper but I guess it’s in line with other products on the market for curly hair. Looking forward to seeing how my hair looks tomorrow.

21 juni 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I wanted to love these products

I wanted to love these products, but sadly don't think they are for me. I have naturally wavy hair that I have dried smooth for years, but I would love to enhance my waves and curls rather than eliminate them during drying.

I have now tried the hydrating curl cream and gel 4 times, used a microfibre hair wrap and a diffuser, but all I end up with is hair that matches the 'before' photos, not the 'after' photos. It just looks frizzy and unruly.

I don't like how the products make my hair feel either, it feels very clogged up, coarse and dirty, so I cannot wait to wash it again. Maybe I'm doing something fundamentally wrong, but I've followed instructions so can only assume they are not suited to my hair. Such a shame as I had such high hopes.

It clearly works well for many people, sadly I don't think I am one of them.

16 juni 2025
Review zonder uitnodiging
Logo Only Curls

Antwoord van Only Curls

Thank you so much for giving Only Curls a try and for sharing your experience. We're really sorry to hear the results haven’t been what you were hoping for — we completely understand how disappointing that can be, especially when you were excited to embrace your natural waves.

Wavy hair can take a little time to adjust, especially after years of heat styling, and finding the right amount of product to use is very individual — it often takes a couple of washes to figure out exactly what your hair needs. That said, your hair shouldn’t feel heavy or unclean as the products are very lightweight, so we’d really love to help troubleshoot and suggest a few tweaks that might make a difference.

If you're happy to, please reach out to us at hello@onlycurls.com — we’d love to offer some personalised advice and chat about an exchange for any products that didn’t work for you. We really appreciate your honest feedback and would love to help you get the results you were hoping for.

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