Onthewheel Reviews 

Lenny was a pleasure to deal with on the purchase.

Purchasing process was very easy and straightforward, the team was very kind and accommodating. However I was not notified of when the bike was ready to be delivered and the only way I knew was from the delivery company. The delivery company that they use is very good though. If purchasing a bike I’d recommend picking it up but if you don’t mind waiting you can get it delivered.

Very easy deal, everything went smooth. Got a NIU bike delivered thru Alex, no probs at all. Def recommend 100%

Bought a Triumph Tiger 1050. Bike delivered yesterday in great condition. New battery and rear tyre fitted for the MOT which I wasn’t expecting but great to see.
Great communication from Alex throughout the process.
More than happy with the deal.

My husband was looking for a new scooter and went to On The Wheel to have a look. We were left to look at all the bikes he was interested in without being pressured or pestered and dealt with Lenny who certainly knows his stuff. Totally effortless purchase and wouldn’t hesitate to recommend to anyone

My experience with on the wheel was smooth and pain free. Lenny Partridge, who I dealt with was very professional and informative and walked me through the whole purchase process. I would definately use this company to purchase your bike and accessories from.

Lenny was't pushy to make the sale left me to browse all the machines and make my own decision

I purchased a Peugeot Django 125 Scooter with only 571 miles on the clock, I have since done another 1000 so very low mileage. The front fork started leaking, I thought no worries as I paid an extra £100 for a warranty. I visited the service dept and advised what was happening and the person booked me in for the following week. I took a days leave, took the scooter in and was then told not covered for repair. I spoke with the sales team, to their benefit they called warranty people, should be covered. (told on Saturday, not covered) The service manager then said we will evalaute issue (even though only a fork seal needs replacing) and call me. I went home, NO CALL. I then called to be told they cannot get a fork seal (I went online and within a minute foud 3 suppliers. The service guy has zero customer service skills and did not have an answer, no apology for not calling. I returned to collect the scooter on Saturday as all trust of On The Wheel has gone (new name should be On The Buckled Wheel). I will get it repaired at my own expense. I will not be recommending this to my friends or will I return

Alex was a top chap honest with it responded quickly with emails, great.

Lenny was very helpful and thorough in answering questions, arranging viewing and some pre-purchase work on the bike I was interested in. Very smooth and professional experience - looking forward to picking it up soon!

Alex at On The Wheel was helpful, friendly and knowledgeable about the bike I was looking for. Great choice of bikes in the showroom and no pressure to buy. Bike was prepared ahead of schedule and to a high standard. Definitely recommend a chat with Alex if you're looking for your new bike

I came to On the Wheel looking to purchase my first motorbike and Alex was an incredible help! Very informative and gave us lots of different options, once I'd decided on my bike the process was made very quick and easy!
I definitely recommend On the Wheel for all your motorbike needs!!

Visited On the wheel. Enjoyed the fact you could browse without being pounced on ! I met Lenny, he was brilliant , I purchased a bike and he made the whole process run smoothly. They made sure my bike had been completely checked over before I could pick it up, they replaced what was needed. Lenny was quick to reply to my emails and patient with me on the phone. Nice guy whose after sales have been brilliant .
Love my new bike and would recommend visiting this store if you want a good variety of bikes and a no pushy sales service .
Thank you so much.
Lou

The guidance from the whole team on what bike wold be best suited to what I wanted it for was invaluable, an extra thanks to Lenny who was really helpful and knowledgeable especially without making me feel stupid, with my lack of all round motorcycle experience.

Went in just looking and came out with my first bike; alex helped me out and made sure i understood the process well and made sure i had all the info and was very good service. Would reccomend:)

Great customer service, Alex was friendly & helpful in talking me through the buying process & options available :)

Dealt with Lenny Partridge all through the process.
Bought blind online with only photos and walk round video. Did a deal on delivery. Bike arrived on time as promised. Bike rides spot on. One of the smoothest scooters I have rode.
Thanks for all your help
GX64 EXO Piaggio X10 350cc

All round good service, thanks to Alex for his helpful advice. I'm very pleased with my bike and will definitely recommend this business.

Lenny C. Partridge ... on the ball ... high speed operator esp. with me 82 and I am hopeless on the net!

Great guidance and salesmanship from Lenny.