OpenLoop Health Reviews 

I've left several messages asking for a leader to contact me regarding my experience with Open Loop Health. I was told a leader would return my call however to date nobody has reached out to me. My original call was on 12/22/25. I've made several calls since. Now I'm being told they have asked the pharmacy who dispensed the medications to reach out to me instead of someone from Open Loop contacting me. All around poor customer service with this company.

The scheduling via app is the most difficult I kept running into issues so I had to email to get an appointment scheduled.
Once I spoke with a professional provider it was seemless and easy. So 4 stars for that.

I had a great enrollment experience, and tele-health visit. The process was explained thoroughly as well.
The only negative feedback was the number of texts I received prior to my visit. It was ridiculous!

The incessant emails about the coaching are very annoying. Some of us don’t need coaching. We’ve just switched from another company and know how to use our medication and how to regulate our weight. Please look into not sending those emails when you are told a patient DOES NOT WANT COACHING.

Professional.. Answered my questions.. Good review
.. No judgment

This was my first time using Tele Health

She help me out alot

My provider was so nice and really put me at ease with what to look forward to.

This company is connected with Admired.com . I requested a televist. I was called by a spam number and someone left a message regarding questions about my request. I immediately called back and was told I was denied. I never once spoke to any doctor, nurse or medical professional. The terms and agreement states you will have a conversation or consultation with a medical professional. THIS IS A SCAM!!!! You put your information in, they charge you $40 and deny you. you never speak to any type of health, professional via a chat or phone or anything.

Provide was sharp, thorough thoughtful and pleasant, would highly recommend

Appointment was on time very fast easy immediately got a notification. My prescription was processed

The provider was very thorough reviewing my history and explaining the plan. She answered my questions in detail. Better healthcare than my local "wellness spa." I feel like they actually integrated my care.

My provider was very caring and listened to my concerns. She was wonderful!

Fairly easy process so far. Initial telehealth appointment was quick and on time Second appointment was even easier. Definitely runs smoothly. Communication about appointment reminders, status updates and tracking of script has been great.

Phone appointment was quick and easy. The was concise and easy to understand.

It was awesome to be able to talk to a real person. I love that very thorough into the point.

Provider was pleasant and responsive and didn’t have any connection issues like the other place I went to first

I’m super happy with the convenience and ease of use! Also the medicine they sent is mixed with B12 and NAD. I would encourage anybody who’s looking into a GLP medicine, Consider Claya!

Overall the experience was wonderful. She was great to work with and very knowledgeable. I give the experience today a 5 out of 5.

However one thing to note I would give the overall experience a 2 out of five purely because my first two scheduled reviews of my scans were last Friday and Thursday and nobody showed up for multiple hours until finally somebody told me nobody was available. Luckily third time's the charm and today somebody showed up.

The advanced Prenuvo screening gives me peace of mind regarding my health- meeting with a practitioner to go over all my test results from labs and scans was very positive and professional All her suggestions for follow up attention was greatly appreciated . I will definitely see them again next year to monitor any changes.