Saw the Optiiforce gym bag online. Bought on an impulse, then read the reviews. Quickly released I’d been a victim of online advertising again. But being the procrastinator I am, never bothered cancel... Toon meer
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Lees wat reviewers zeggen
Prodotti acquistati il 5 Maggio, le zip della borsa magnetica si sono rotte (uscite dalla cerniera) dopo neanche un mese di utilizzo. Nessun rimborso, nessun cambio, offerto il 20% di sconto su u... Toon meer
I placed an order with OptiiForce and paid in full. My order was never delivered, and despite contacting customer support multiple times, the issue has not been resolved. I have neither received the p... Toon meer
Honestly I haven’t received the product yet but customer service is great and super fast. Offered a solution to a small problem right away. They gladly honoured a discount code that I had but wasn’t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
OptiiForce creates premium gym gear designed to remove distractions and protect training focus. We are committed to continuously improving product quality through ongoing testing and customer feedback
Contactgegevens
117 Parkview Hill Crescent, M4B 1R6, Toronto, Canada
- 4167689307
- Info@optiiforce.com
- optiiforce.com
3,0
Gemiddeld
51 reviews
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Heeft 30% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Ordered the bottle and bag as a Xmas…
Ordered the bottle and bag as a Xmas present. Despite emailing the info@ email three times (as the discount wasn’t applied), I have had zero response.
Plus no sign of the parcel yet! Ordered nearly two weeks ago.
After all this hassle this product had best arrive in time for Xmas and with correct branding (see other recent reviews)!
Edited:
Thank you for your response. Can you confirm the branding will be on the items - as per the images. Some feedback from previous purchasers suggests items are unbranded and do not match the images.
18 december 2025
Review zonder uitnodiging
Antwoord van Optiiforce
Thank you for sharing your concerns, and we understand how important this order is, especially as it was intended as a Christmas gift.
Orders placed around December 8th began reaching customers from December 15th onward. In your case, the shipment was temporarily held by customs, which can occasionally occur. We followed up directly, and the shipment was cleared approximately 10 hours ago and has since resumed transit.
Regarding the discount, it was not applied at checkout. However, we have already processed a refund for the discount amount, which you should receive shortly.
We appreciate your patience and want to assure you that we are actively monitoring the delivery to ensure it reaches you as soon as possible. If you need any further assistance, our team remains available at info@optiiforce.com.
Magnetic gym bags
I ordered two magnetic gym bags, in pink and black, and neither of them have the logo on the front as displayed in the photos. It seemed like a cheap imitation. Do not order!
13 december 2025
Review zonder uitnodiging
Antwoord van Optiiforce
Hi Brock,
Thank you for sharing your feedback. We’re sorry for the confusion and we understand your disappointment regarding the logo.
To clarify, some of our Magnetic Gym Bags are produced in a minimal, logo free version, while others feature branding. Both versions are authentic OptiiForce products and are identical in materials, magnetic strength, and overall build quality. We are actively working on making this distinction clearer on our product pages.
That said, this was not communicated clearly in your case, and we would appreciate the opportunity to make things right. Please reach out to us at info@optiiforce.com with your order number so our team can assist you promptly.
We appreciate your feedback as it helps us improve.
DON'T WASTE YOUR MONEY
I ordered my magnetic gym bag weeks ago, i then went to check the status of delivery on my shop app and it said the package is still in Thailand and has been returned to sender. This was a christmas present and all i want is a refund but of course no reply. DO NOT ORDER!!!!
12 december 2025
Review zonder uitnodiging
Antwoord van Optiiforce
Hi Harriet,
We’re really sorry for the frustration this caused, especially as this was intended to be a Christmas gift. We understand how disappointing this situation is.
The shipment status you’re seeing indicates that the package was returned to sender while in transit, which can occasionally happen due to carrier processing issues. That said, you should never be left without a clear update or resolution, and we apologize if you did not receive a timely response.
Please reach out to us directly at info@optiiforce.com with your order number so we can issue your refund or resolve this immediately.
We appreciate you bringing this to our attention and would like the opportunity to make this right.
Trying to cancel order off the back of…
Trying to cancel order off the back of reading poor reviews online- so far no contact from CS. Not clearly stated at point of delivery that it will take 2-4 weeks to deliver and it's a Christmas present!
Update: order arrived but quality is poor, no branding on the products which makes me wonder whether this is really a brand or a dropshipping company, also the "rose alloy" is not the nice rose gold colour pictured on the website but is actually a bright pink. Not worth the £60 and seriously disappointed. Also convinently the company didn't reply to me to cancel the order until the day it was shipped
..hmm
3 december 2025
Review zonder uitnodiging
Antwoord van Optiiforce
Hi,
Thank you for sharing your concerns. We’re sorry for the frustration and for the lack of clarity around delivery timelines. We understand how important this is, especially with the order intended as a Christmas gift.
Our standard delivery timeframe is 6–8 business days, depending on the destination. We agree that this should be communicated more clearly at checkout, and we’re actively improving this to avoid any confusion.
If your order has not yet shipped, we can absolutely assist with a cancellation or provide an immediate resolution. Please contact us at info@optiiforce.com with your order number so our team can help you right away.
We appreciate your feedback and the opportunity to address this properly.
Customer Service
Honestly I haven’t received the product yet but customer service is great and super fast. Offered a solution to a small problem right away. They gladly honoured a discount code that I had but wasn’t applied due to either my human error or a technical error.
Excited to try the product!
30 november 2025
Review zonder uitnodiging
Antwoord van Optiiforce
Hi Hailey,
Thank you so much for your kind words. We’re really glad to hear that our team was able to help quickly and resolve the issue for you.
We appreciate your support and hope you love your OptiiForce product once it arrives. If you need anything at all, we’re always here to help.
Esperienza molto positiva
Esperienza molto positiva, prodotti belli e molto funzionali.
26 november 2025
Review zonder uitnodiging
Antwoord van Optiiforce
Ciao Lorenzo,
Grazie mille per il tuo feedback. Siamo felici che i nostri prodotti ti siano piaciuti. Grazie per aver scelto OptiiForce.
Nach der ersten Enttäuschung wurde…
Nach der ersten Enttäuschung wurde meine Reklamation erstklassig bearbeitet. Vielen Dank dafür
(die erste Flasche hatte einen Produktions-Fehler, die zweite ist TIP TOP also klare Empfehlung)
17 juli 2025
Review zonder uitnodiging
Antwoord van Optiiforce
Hallo,
vielen Dank für dein ehrliches Feedback. Es freut uns sehr, dass wir dein Anliegen erfolgreich lösen konnten und dass du mit der zweiten Flasche zufrieden bist. Vielen Dank für deine Empfehlung und dein Vertrauen in OptiiForce.
Exceeded Expectations!
I bought 2 OptiiForce bottles one for me and one for my girlfriend and I’m really impressed! The quality is great, shipping took less than a week, and the MagSafe lid holds my phone securely even when the bottle is empty. It’s made recording so effortless that I post stories more often now. Love it! ❤️
1 maart 2025
Review zonder uitnodiging
Recommend!
I received the bottle after 2 weeks, the packaging was great and it held my phone up perfectly. Unfortunately there was a tiny error with the straw and lid connector - the help desk was super quick to respond and I received a new one; perfect! Love this for anyone who needs to keep their phone off the dirty floor.
21 maart 2025
Review zonder uitnodiging
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