Optimal Solicitors Reviews 

1.287
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very friendly and courteous customer service. The terms and conditions of the agency's collaboration with the client were thoroughly explained. The conversation took place in a pleasant atmosphere,... Toon meer

Beoordeeld met 5 van de 5 sterren

Skontaktowałem się z Biurem W sprawie wypadku samochodowego Zostałem połączony z panią PATRYCJĄ która przeprowadziła mnie przez całą weryfikację zgłoszenia. I było to bardzo profesjonalne i ba... Toon meer

Beoordeeld met 1 van de 5 sterren

Wypisujecie treści niezdrożne ze stanem faktycznym jaki był . Państwa pracownik próbował zwalić na mnie swoją pracę która należała do niego i mam na to potwierdzenia pisemne . Państwa pracownik dopuśc... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Natalie, Nafeesa and Amanda provided great service without any major issues. All replied within the timescales, provided good updates and dealt with changes in circumstances efficiently. Compared to o... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Advocatenkantoor
  2. Burgerlijk advocaat
  3. Familierechtadvocaat
  4. Letselschadeadvocaat

Geschreven door het bedrijf

Optimal Solicitors is a modern, forward thinking and progressive law firm. We represent both private individuals and business clients, nationally and internationally. Excellent customer service and good sound legal advice are at the core of what we do. It's not every day that you instruct a solicitor, but if you do you need to know our team are there for you.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 63% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,2

Alle reviews

(1.287)

50 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Nice and friendly team

Nice and friendly team. Very good customers service. Fast and effective at work. Defenetly well recommended to others customers.

Regards Mario

9 februari 2024
Review zonder uitnodiging
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Antwoord van Optimal Solicitors

Thank you so much for your kind comments! We're delighted to hear you enjoyed your experience with our friendly team and efficient service. We take great pride in our customer care and are glad it resonated with you. Your recommendation is greatly appreciated, and we look forward to assisting you again in the future!

Beoordeeld met 5 van de 5 sterren

Bardzo miła i profesjonalna obsługa

Bardzo miła i profesjonalna obsługa. Dziękuję.

8 maart 2024
Review zonder uitnodiging
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Antwoord van Optimal Solicitors

Thank you so much for your kind words! We're thrilled to hear that you found our team friendly and our service efficient. We strive to deliver great customer service and are glad it made a difference in your experience. Your recommendation means the world to us. We look forward to serving you again in the future!

Beoordeeld met 5 van de 5 sterren

Great customer service !

Great customer service !! Explain everything straight away. Nice and clearly rules ! Highly recommended

7 maart 2024
Review zonder uitnodiging
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Antwoord van Optimal Solicitors

Hi Marcin, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our personal injury team. Many thanks

Beoordeeld met 5 van de 5 sterren

Used Optimal for sale of a house

Used Optimal for sale of a house, from the very start the nominated case handler was exceptionally knowledgeable about the idiosyncrasies involved in this particular sale and was helping the buyers solicitor to speed up the process, as they could only be described as woeful.
The stress involved in selling was made that more easy.

4 maart 2024
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Antwoord van Optimal Solicitors

Hi Mick, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our conveyancing team. Many thanks

Beoordeeld met 5 van de 5 sterren

Great firm

The whole team is professional, very nice and competent. They helped me through my whole case and kept me up to date with everything while explaining everything clearly. Thank you

19 februari 2024
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Antwoord van Optimal Solicitors

Hi Malgorzata, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our personal injury team. Many thanks

Beoordeeld met 5 van de 5 sterren

very good, professional service

good communication, very polite and helpful staff, with quick and easy system to use. would happily recommend to friends and family.

27 februari 2024
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Antwoord van Optimal Solicitors

Hi Liam, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our conveyancing team. Many thanks

Beoordeeld met 5 van de 5 sterren

Really good customer service and kept…

Really good customer service and kept me informed from the outset. Quick response as well

20 februari 2024
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Antwoord van Optimal Solicitors

Hi Steve, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our conveyancing team. Many thanks

Beoordeeld met 5 van de 5 sterren

Great customer service with Martyna L

Great customer service with Martyna L, thank you

23 februari 2024
Review zonder uitnodiging
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Antwoord van Optimal Solicitors

Hi Wiktor, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Martyna. Many thanks

Beoordeeld met 4 van de 5 sterren

Good service, shame for the slow responses on occasions

I have used Optimal on 4 occasions for house sale and purchases and always found their fees to be very good and the service outstanding with updating and being kept informed of matters along the way and they have always gone smoothly.
I would have marked them 5* except on this occasion I found responses to my emails too slow, sometimes a week and other times having to chase again, even an acknowledgement that someone would get back to me would have been better than no response. But other than that, a good service.

Thank you for the reply, it was a really good service and would use again, it was purely a comparison to your other converyancers I had used before as for why I marked down slightly.

29 januari 2024
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Antwoord van Optimal Solicitors

Good Evening, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our conveyancing team but would like to also apologies for any drop in communication during the course of the transaction. During busy periods, replies may take slightly longer than usual but we do aim to respond to any communication as quickly as possible. Many thanks

Beoordeeld met 5 van de 5 sterren

very communicative

very communicative, patient and very nice Karolina Bobinska

15 februari 2024
Review zonder uitnodiging
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Antwoord van Optimal Solicitors

Hi Beata, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Karolina in our new business team. Many thanks

Beoordeeld met 5 van de 5 sterren
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Antwoord van Optimal Solicitors

Hi Maria, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our personal injury team. Many thanks

Beoordeeld met 5 van de 5 sterren

Thank you for your help and for…

Thank you for your help and for handling the matter honestly, I am satisfied. Best regards, Sebastian Machaj

5 februari 2024
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Antwoord van Optimal Solicitors

Hi Sebastian, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our personal injury team. Many thanks

Beoordeeld met 5 van de 5 sterren

Perfect company.

Perfect company.
I m recommend this company 100%.
Thank you.

7 februari 2024
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Antwoord van Optimal Solicitors

Hi Justyna, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our personal injury team. Many thanks

Beoordeeld met 5 van de 5 sterren

I will like to use this opportunity to…

I will like to use this opportunity to thank for your professionalism and dedication in dealing with the Remortgage. The whole process has been dealt with at a very high standard and I will definitely use your services again in the future.

6 februari 2024
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Antwoord van Optimal Solicitors

Hi Anthony, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our conveyancing team. Many thanks

Beoordeeld met 5 van de 5 sterren

I recommend the company

I recommend the company, it is the best. Everything is handled with sophistication and precision.

2 februari 2024
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Antwoord van Optimal Solicitors

Hi Monika, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by our personal injury team. Many thanks

Beoordeeld met 5 van de 5 sterren

they are very helpfulI wholeheartedly recommend them. They are reliable, nice, friendly and do their job very well

they are very helpful, if it weren't for attorney Matthew Moss, no one would ever believe me and they would make me look crazy

1 februari 2023
Review zonder uitnodiging
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Antwoord van Optimal Solicitors

Hi Izabela, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Matthew, our employment solicitor. Many thanks

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic support and…

Absolutely fantastic support and advice. Mathew explained my options thoroughly before I made a decision. Mathews responded to my emails quickly which was great during a stressful time. Cannot fault this company or Mathew excellent

19 januari 2024
Review zonder uitnodiging
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Antwoord van Optimal Solicitors

Hi Christopher, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided by Matthew, our employment solicitor. Many thanks

Beoordeeld met 5 van de 5 sterren

Best conveyancer so far

This is the 3rd house I've sold and Optimal have been the best conveyancer I've used so far.

I felt Natalie kept me well-informed and up-to-date, and was very responsive whenever I had a question

26 januari 2024
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Antwoord van Optimal Solicitors

Hi Michael, thank you for taking the time to leave a review. We are pleased that you were happy with the service provided Natalie in our conveyancing team. Many thanks

Beoordeeld met 5 van de 5 sterren

I recently had the pleasure of working…

I recently had the pleasure of working with Optimal Solicitors, and I am compelled to share my positive experience. From the moment I contacted them, I was impressed by the professionalism and expertise displayed by their team.

First and foremost, the communication was outstanding. The staff at Optimal Solicitors were prompt in responding to my inquiries and kept me well-informed throughout the entire process. This level of transparency and accessibility instilled confidence in their commitment to client satisfaction.

What sets Optimal Solicitors apart is their deep knowledge of the legal landscape. The solicitors demonstrated a profound understanding of my case, offering insightful advice and guiding me through each step with precision. Their attention to detail and thoroughness ensured that no aspect of my situation was overlooked.

Moreover, Optimal Solicitors exhibited a genuine concern for my well-being. They approached my case with empathy and compassion, making a challenging legal process feel more manageable. It was clear that they prioritized not only the legal aspects but also the human side of the situation.

Efficiency was another notable aspect of my experience with Optimal Solicitors. They navigated through the legal complexities with finesse, delivering results in a timely manner without compromising the quality of their work. This efficiency not only saved time but also underscored their commitment to delivering optimal outcomes for their clients.

In conclusion, I wholeheartedly recommend Optimal Solicitors to anyone seeking legal assistance. Their professionalism, expertise, and dedication to client satisfaction set them apart in the legal field. If you are in need of a reliable and capable legal team, look no further than Optimal Solicitors for a service that exceeds expectations.

25 januari 2024
Review zonder uitnodiging
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Antwoord van Optimal Solicitors

Hi Pawel, thank you for taking the time to leave a review. We are pleased that you were happy with the consultation. Many thanks

Beoordeeld met 1 van de 5 sterren

After reporting disgraceful behaviour…

After reporting disgraceful behaviour by Receptionist . Still waiting for CEO update. Reported over 2 weeks ago. Rang and same Receptionist put phone down on me YET AGAIN. RANG AGAIN AND SHE DID IT AGAIN !
What a shambolic company!

24 januari 2024
Review zonder uitnodiging
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Antwoord van Optimal Solicitors

Thank you for bringing your concerns to our attention. We take every piece of feedback seriously and immediately acted upon your initial complaint. Regrettably, the conversation took a turn that we believe was not constructive. We aim to resolve issues in a respectful and positive environment for both our clients and staff. While we regret not meeting your expectations, we've noted your unique perspective and wish you the best in finding a service that aligns with your standards.

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