Delivery is super fast! Products are top tier if you’re looking for grade A performance and recovery, there is something for everyone! Customer service are also very happy to help if ever there is an... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Lost parcel now ignoring me, their proof of delivery is some drivers feet, they proclaimed that it was received by myself even tho I was 15 miles away at work lol joke of a company please avoid
Bought two products and can see the difference - I am diagnosed with Parkinson's and the ON UK shakes are really helping me to retain my muscle mass and size
As someone who’s trying to put on a bit of size, previously I struggled to get the calories and protein in and the best way to supplement with protein shakes and protein bars. The pre-made protein sha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Optimum Nutrition. Setting the Gold Standard in Sports Nutrition. For more than 35 years, Optimum Nutrition has been dedicated to providing athletes, fitness enthusiasts, and active individuals with the highest quality sports nutrition products in the world. Recognised globally as The World’s #1 Sports Nutrition Brand, Optimum Nutrition is trusted by millions of customers who strive every day to achieve their health and fitness goals. Our philosophy is simple: quality you can trust, products you can rely on, and results that help you perform at your best. From our state-of-the-art production facilities, we control every stage of the manufacturing process — from sourcing premium raw ingredients to rigorous quality testing — ensuring that every product meets our uncompromising standards. Best known for Gold Standard 100% Whey, the world’s best-selling whey protein powder, we also offer a wide range of products to support performance, recovery, endurance, and everyday wellbeing. Whether it’s protein powders, pre-workouts, creatine, or vitamins and minerals, each supplement is formulated with science, innovation, and the needs of active people at the forefront. At Optimum Nutrition, we are proud to support both professional athletes and everyday consumers. Our mission is to empower everyone to unlock their potential through safe, effective, and great-tasting nutrition. We continually invest in research, education, and innovation to ensure we remain at the forefront of sports nutrition. When you choose Optimum Nutrition, you choose the Gold Standard in quality, trust, and performance.
Contactgegevens
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Item arrived open
Item arrived open, contacted customer services on 16th July and the response is not solving the problem. I want to RETURN for a replacement or refund, they are avoiding this. Will never order again and will just change to a different brand of product. Will be contacting my credit card provider for a chargeback
16 juli 2026
Review zonder uitnodiging
Antwoord van Optimum Nutrition UK
Hi,
Thank you for your feedback.
We're very sorry to hear that your product arrived open and that you feel your concern has not been resolved satisfactorily.
Unfortunately, the information provided in your review does not allow us to identify your order or previous correspondence. We would therefore kindly ask that you contact our Customer Support Team again, quoting your order number and providing any relevant details so that we can review the matter fully and assist you further.
We sincerely apologize for the frustration this has caused and would appreciate the opportunity to investigate your case and work towards a resolution.
Excellent Products & First-Class Service
I’ve ordered from Optimum Nutrition UK several times now, and every experience has been excellent. The website is easy to navigate, ordering is straightforward, and delivery has always been quick and reliable.
The products are consistently high quality, and it’s reassuring to know you’re buying directly from the manufacturer. I also appreciate the regular offers and discounts, which make premium supplements even better value.
Overall, a company I trust for my sports nutrition needs, and one I’ll continue to buy from. Highly recommended.
18 juli 2026
Review zonder uitnodiging
Antwoord van Optimum Nutrition UK
Hi Kieranf,
Thank you so much for your wonderful feedback!
We're delighted to hear that you've had consistently positive experiences with our products and customer support.
Thank you for your continued support:)
I just love it!
15 juli 2026
Review zonder uitnodiging
Antwoord van Optimum Nutrition UK
Hi Max,
Thank you for your wonderful feedback.
We wish you a wonderful day ahead, and we're always here for you:)
Did we even needed to ask for 5 stars i…
Did we even needed to ask for 5 stars i mean its ON, just a bit pricey but you pay premium to get premium anyway.
8 juli 2026
Review zonder uitnodiging
Antwoord van Optimum Nutrition UK
Hi Bidesh,
Thank you for your kind words.
We're delighted to hear that your experience was positive.
We look forward to serving you again!
Efficient response and quick delivery
Efficient response with good communication , and rapid delivery.
9 juli 2026
Review zonder uitnodiging
Antwoord van Optimum Nutrition UK
Hi Les,
Thank you for your feedback!
We're delighted to hear that you were happy with our service and delivery.
Wishing you a wonderful day ahead:)
Sad but true - no,longer value for money
Just bought the new clear protein (incentivised by the free creatine). Good change from whey with a nice clean taste. Originally looking to buy Gold Standard but at nearly £100 a tub that was a no go. Sadly after nearly 20 years I am now having to explore other protein powders.
1 juli 2026
Review zonder uitnodiging
Antwoord van Optimum Nutrition UK
Hello,
Thank you for your feedback!
We're happy to hear that you enjoyed the promotion and the products you ordered.
We're sorry to hear your concerns regarding the price of Gold Standard Whey. We are absolutely going to escalate your feedback.
Thank you for your honest feedback, and we're always here for you!
Product still not delivered yet its…
Product still not delivered yet its more than a week now
9 juli 2026
Review zonder uitnodiging
Antwoord van Optimum Nutrition UK
Hi Swaroop,
Thank you for your feedback.
We're sorry to hear that your order has not yet been delivered.
Unfortunately, we are unable to locate your order based on the information provided in your review.
Please contact our Customer Support Team directly with your order number so that we can investigate the shipment and assist you further.
We look forward to helping you resolve this matter as quickly as possible.
Good quality and mixes really well
Good quality and mixes really well. Nice taste
7 juli 2026
Review zonder uitnodiging
Excellent delivery service and…
Excellent delivery service and delicious product
29 juni 2026
Review zonder uitnodiging
Qualitativ Hochwertig und Lecker
27 juni 2026
Review zonder uitnodiging
Antwoord van Optimum Nutrition UK
Hallo,
Vielen Dank für Ihr Feedback!
Es freut uns sehr zu hören, dass Ihnen die hohe Qualität und der Geschmack unseres Produkts gefallen haben.
Wir schätzen Ihre Unterstützung sehr und hoffen, dass Sie auch in Zukunft viel Freude an unseren Produkten haben werden.
Normal procedure and amazing quality…
Normal procedure and amazing quality product.
2 juni 2026
Review zonder uitnodiging
Antwoord van Optimum Nutrition UK
Hi Jose,
Thank you for your kind feedback!
We're delighted to hear that everything met your expectations and that you're enjoying the quality of the product.
We truly appreciate your support and look forward to serving you again in the future.
Antwoord van Optimum Nutrition UK
Hi Rene,
Thank you for reaching out to us, and letting us know about your positive experience.
We're always here for you:)
Antwoord van Optimum Nutrition UK
Hi Hugo,
Thank you for your wonderful feedback.
Wish you a wonderful day ahead:)
Always good quality products
Always good quality products; promptly delivered.
1 juni 2026
Review zonder uitnodiging
Antwoord van Optimum Nutrition UK
Hello Craig,
Thank you for your lovely feedback- we truly appreciate it:)
We're always here for you!
Didn’t receive my order!
Didn’t receive my order!! Emailed but no reply!!
11 juni 2026
Review zonder uitnodiging
Antwoord van Optimum Nutrition UK
Hi Vincent,
Thank you for reaching out, and we truly apologize for the inconvenience.
Our customer has already reviewed your email, and have reached out to you to provide a resolution. Could you kindly have a look, and get back to them so that they can get this sorted out for you?
We're always here if you need further assistance, and we wish you a wonderful day ahead.
Antwoord van Optimum Nutrition UK
Hello Viorica,
Thank you for your kind words. We're glad to hear, that you have a positive experience with us.
We're always here for you!
Most amazing product and professional…
Most amazing product and professional service
7 juni 2026
Review zonder uitnodiging
Antwoord van Optimum Nutrition UK
Hi BravoP,
Thank you so much for your wonderful feedback.
We wish you a wonderful day ahead, and hope to see you soon:)
Meiner Meinung nach war es nicht so… sollte man als Kunde die Möglichkeit haben, gekaufte Produkte zurückzusenden, falls einem der Artikel nicht gefällt
Meiner Meinung nach war es nicht so gut, wie es von vielen anderen beschrieben wurde. Es gibt definitiv noch Verbesserungspotenzial. Außerdem sollte man als Kunde die Möglichkeit haben, gekaufte Produkte zurückzusenden, falls einem der Artikel nicht gefällt oder nicht den Erwartungen entspricht
5 juni 2026
Review zonder uitnodiging
Antwoord van Optimum Nutrition UK
Hallo,
Vielen Dank für Ihr Feedback und es tut uns leid zu hören, dass das Produkt nicht Ihren Erwartungen entsprochen hat.
Wir verstehen, dass Aspekte wie Geschmack und Textur sehr subjektiv sind und individuell unterschiedlich wahrgenommen werden können. Leider ist es uns aus hygienischen und sicherheitstechnischen Gründen nicht möglich, geöffnete und bereits verwendete Produkte zurückzunehmen.
Gerne stehen wir Ihnen jedoch im Vorfeld beratend zur Seite, um gemeinsam das Produkt zu finden, das bestmöglich zu Ihren Bedürfnissen und Vorlieben passt.
Bei weiteren Fragen sind wir jederzeit gerne für Sie da.
Is always a pleasure to have good deals…
Is always a pleasure to have good deals so thank you
28 mei 2026
Review zonder uitnodiging
Antwoord van Optimum Nutrition UK
Hi Amz,
Thank you so much for your feedback.
We're truly glad to hear, that you are making the most of our deals. We're here for you whenever you need us:)
Long Standing Customer
I have been a long term customer of Optimum Nutrition. Their products are fantastic and I have never had any issues with them. The delivery has always been efficient and products arrive in a timely and safe manner.
25 mei 2026
Review zonder uitnodiging
Antwoord van Optimum Nutrition UK
Hi Syed,
Your kind words mean the world to us.
We truly thank you for it, and we're always here for you:)
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