Order Blinds Reviews 

Had a problem as no instructions with blinds so ended up damaging one blind. Damaged blind has been replaced immediately and the service received was excellent. Extremely happy with our new blinds.

It's a scam company. They have been dangling me for 1.5 months since I ordered the blinds but haven't dispatched. I'm trying to get a refund but no luck

Order: 238725

I wouldn't even leave one star if I could.

I Ordered the no drill blinds, after watching the video I thought perfect. Being single i wont need to drill just clip into place.
But no...
The Blinds just won't stay up, and after going back and forth for a week even sending a video 4 times to show that the tension part has no tension, they have blamed everything else. Including where I held the tape measure to get a picture yet the measurement is the same.

Have you ever tried holding a tape measure taught above your head to the distance of 117 at the height of 200 when you're 5ft 4 oh and take a picture too?

Still today their was no resolve. The Help centre not very helpful at all. I wish I had spent my money elsewhere. Please if you are considering buying your blinds here don't!

Sadly now I have looked at others experiences on their reviews I'm not the only one who has experienced the same and sadly I wont be the last either.

These blinds may hold up for smaller windows but don't consider them for bigger windows they are not fit for purpose.

The phrase of too good to be true springs to mind!

And now.. I'm left with blinds i still can't use, and have no way off fixing them up my self.

Utterly disappointed!

Blind Arrived on time, well made and fits the window perfect love the picture on it, good print nice to have a picture blind for a change.

Ordered a roller blind to be side fitted in the recess of my bathroom window. Blind arrived with some parts missing. Customer service sent the required parts. Had some email 'conversations' about how to fit the blinds in the recess using the supplied parts. Customer Service were consistently polite and responsive but ultimately advised that the blind could not be side fixed in the recess and having been made to fit the recess a refund could not be issued. The payment for 'size insurance' was also wasted therefore.
Subsequently bought a roller blind which I have side fixed in the recess successfully from a different supplier.
Interestingly the fixings for the successful blind are the same as the fixings for the Order Blinds blind which I've taken to the tip sadly.

Excellent quality of materials and design. Instalation was a little tricky as the wrong instructions were included in the delivery for the brackets supplied, other than that the finished result was very pleasing and complimented our newly installed window.

This is my second set of purchases. Well made, accurate and at a decent price. I am very pleased with the quality. They will be my go to company if I need more in future. My tip, measure multiple times before ordering

Ordered my blinds. ETA for dispatch 01/03 to 11/03. Contacted on 10/03 to be advised I would get an email to confirm dispatch. Contacted on 12/03 after dispatch date to be told they are not sure. Checked and advised it had been dispatched a day late and told me I should get confirmation email. No email received had to go on chat again to get tracking number and when I got annoyed they where surprised. Communication to customers is imperative with this amount of money. Will not be using this company again. Poor comms and late deliveries.

Quick to send samples and samples are a reasonable size. Competitive pricing. Clear communication about delivery and/or delays. The blinds are exactly of the quality I expected.
I'd shop here again.

Blinds came a few days before the estimated date, said they would be dispatched between 20th and 25th February and they came on the 18th February. Blinds are complete blackout as advertised and were £20-100 cheaper than elsewhere for the same type of blinds which I was a bit skeptical of, but the quality is great.

Only issue is that the corner was cracked on arrival but this is due to DPD, since the driver had said it got damaged during delivery, so can’t hold this against the company at all. Emailed with a couple photos and they have sent out a replacement for me.

Great blinds and great customer service, exactly what I was looking for.

I was concerned because my window recess is not very level and goes down quite a lot in the middle then back up again, but blinds covers all the gaps other than a couple mm on the bottom middle which is my windows fault and not the blinds, but makes no difference to the blackout of the bedroom at all as the rubber seal on the bottom of the blind is very forgiving for gaps.

Would buy again if needed in the future.

We are thrilled with our new photo blind! The instructions how to measure and the the whole process was easy

We ordered our blinds back in October. I was always able to speak to someone before I ordered, and when I did order, delivery was prompt. All the staff were extremely helpful when it came to any queries, and I would absolutely order again from this company. The savings were good, but the customer experience was excellent. Thank you to everyone that helped. We absolutely love the blinds we have ordered.

There was an issue with the blind and they replaced it promptly

Very happy with purchase, arrived on time ,well packaged,
Value for money compared with other suppliers,

Great service. Proof copy sent before firm order placed. Excellent quality. These nlinds are a great addition to our premises.

Helpful with design issues. Prompt replies to queries. Fast turnaround of order. Good price. Great quality

Needed help with Photo to email over for blind, and the sizing and fixing of the blind. Good advice given and was able to actually talk to a person.

Nice and easy purchase and great quality.

Pleased with my new blind.
Accidentally ordered the wrong thing, I wanted a no drill one. Customer support were very helpful and suggested how I could attach it without drilling.
In the end I sent the blind back to have it made into a no drill with fabric covered top and it looks great.