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Ordo Reviews 

1.784
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

An incredible toothbrush which does it all. the only slight downside is that I find myself pressing the control button during brushing which changes the setting. If this were a separate button it’d... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant product. It’s been a long time since I last changed my electric toothbrush and this product is absolutely great value for money. It’s competes well with all of the big brands. The... Toon meer

Beoordeeld met 5 van de 5 sterren

For personal tooth/gum equipment I always use ORDO appliances - electronic toothbrush, waterflosser and mouthwash - delivery service is great - for re-supplies never an issue. The waterflosser is the... Toon meer

Beoordeeld met 3 van de 5 sterren

It's OK, but had an Oral B before and the head isn't anywhere near as good at cleaning my teeth. Rest of it is better though - nice to have a USB power, excellent range of teeth cleaning options eg cl... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tandartspraktijk

Over Ordo

Geschreven door het bedrijf

Oral care that works.

We create simple, stylish, and sustainable products that support better oral health and fit seamlessly into modern lives.

No overcomplicated tech, no unnecessary waste, just smart design and expert-approved quality you can trust.


Why choose ordo?

We focus on what really matters - effective products, simplicity, and affordability.

Take a look at our core product range:

✳️ Sonic+ Electric Toothbrush

Our most advanced brush, delivering 40,000 sonic pulses per minute, with 4 brushing modes, a 4+ week battery life, and a range of stylish colours.

Ordo Sonic Plus Electric Toothbrush


✳️ Sonic Lite Electric Toothbrush

A lightweight, travel-friendly rechargeable brush with the same sonic technology as the Sonic+, but with a streamlined design.

Ordo Sonic Lite Electric Toothbrush


✳️ Hydro Sonic Water Flosser

A high-performance water flosser for deep cleaning between teeth, improving gum health with multiple pressure settings.

Ordo Hydro Sonic Water Flosser


✳️ Sonic Kids Squishmallows Rechargeable & Battery Brushes

Gentle yet effective, designed specifically for children to encourage healthy brushing habits from an early age.

Ordo Sonic Kids Squishmallows x Ordo Recharge Patty


From first brushes to pro-level clean, there’s an Ordo product for everyone. Smart oral care that fits every lifestyle, every routine, every smile.

Shop the Ordo range

Smarter care for you and the planet

Geschreven door het bedrijf

Less waste, more impact 🌍
We keep it low-impact, with refillable systems, recyclable packaging, and a commitment to a healthier planet through smarter choices.
Going beyond oral care 🧑🏽‍🤝‍🧑🏽🧑🏽‍🤝‍🧑🏽
We’re building a community of people who believe in simpler, smarter, and more accessible ways to care for their health. Because great oral care should be available to all.

Guarantee & Warranty

We stand by the quality of our products.

60-Day Money-Back Guarantee – Applies to many of our electrical oral care products - if you don’t love them, return them within 60 days for a full refund.

2-Year Warranty – All electrical oral care products are backed by a two year warranty, covering you from the date of purchase.


Contactgegevens

Better oral care starts here

Sonic power, stylish colours, smart design – shop the Ordo range.

4,2

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 67% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,2

Alle reviews

(1.784)

484 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Bad construction, difficult to open it for cleaning

Only positive side is it's powerful (when the filling hole is open). Nothing else. Bad construction, the seals are so tight, so no air can go to the reservoir making vacuum and losing power very quickly at2/3rd of the level. Need to keep open the filling hole cap allways to work properly, but the water is leaking from there. Very difficult to disassemble it for cleaning. Very difficult to clean it if manage to open it at all. Too many sharp angles inside and pockets trapping dirt. Very strange and wrong decision to keep inside second nozzle always in touch with the water. It's with tight air seals inside, but very weak seals from outside, so the water can go to the wires and it start working from it self, spraying with leftover water everywhere. The command buttons are not very well placed. After less than year the plastic change the colour. Overpriced as well especially for this low quality. It's cheaper, more reliable and better constructed alternatives on the market.

4 juni 2026
Logo Ordo

Antwoord van Ordo

Good morning Nikolay

Thank you for taking the time to share your feedback.

We are sorry to hear about your experience with the product and appreciate the detailed comments you have provided. We take all customer feedback seriously, particularly when concerns are raised regarding product performance, usability, and durability.

We have attempted to contact you directly to discuss the issues you have experienced and to offer a suitable resolution; however, we have not yet received a response. We would still very much like the opportunity to investigate these concerns further and assist in any way we can.

Your feedback has been shared with the relevant teams for review, as comments such as yours are invaluable in helping us improve our products and customer experience.

Should you wish to discuss this matter further, please contact our Customer Care team and we will be more than happy to help.

Kind regards,

The Ordo Team

Beoordeeld met 5 van de 5 sterren

Our 10 month old has just got his first…

Our 10 month old has just got his first 4 front teeth through and was fascinated with mine and my partners ORDOs. He would hold it and put it in his mouth. So to encourage him early on to brush his teeth growing up, we purchased him a squishmallow ORDO and he absolutely loves it. The sonic vibrations are not too much for him and it’s getting him used to a necessity as he grows up. Aswell I think he loves the feeling on his teeth and gums be it that he’s teething. 4 ORDOs now in our household. Thank you 😁

2 juni 2026
Beoordeeld met 4 van de 5 sterren

Good quality products

Good quality products - got an electric toothbrush and sonic water flossed. Both great. My only criticism is the tactile coating on the toothbrush seems to have degraded over the course of about a year, and now feels tacky to touch, which isn’t ideal when you’d like to keep the toothbrush for a long time.

24 april 2026
Beoordeeld met 2 van de 5 sterren

I haven’t had it delivered

I haven’t had it delivered? It’s taking quite a long time! Apparently parcel tracking says it has been delivered but it has not??

1 juni 2026
Logo Ordo

Antwoord van Ordo

HI Chris,

We are very sorry your parcel has not arrived to you. I can see this does state it has been delivered. Would you please mind emailing us at hello@ordolife.com and someone can look into this for you and get this sorted for you ASAP. Apologies again for this.

Regards,

Ordo

Beoordeeld met 5 van de 5 sterren

Brilliant product!

Brilliant product!! Didn't get shouted at by dentist/hygienist for first time in two years. Mine failed to charge after a month so I contacted Ordo....no drama...new sent as replacement within days. Very easy company ro deal with

1 juni 2026
Beoordeeld met 5 van de 5 sterren

I have made a number of purchases from…

I have made a number of purchases from Ordo and they have been excellent. The quality of the toothbrushes is fantastic and the ease of ordering new heads is a benefit. I have also had to seek support from Customer Service and they have been quick and helpful.

11 september 2025
Beoordeeld met 2 van de 5 sterren

Ordo floss

The OrdoFloss I purchased was to replace the now unavailable oral B pro expert. Ordo is a PTFE type tape which is good but is so thin it’s like cotton, sadly it is advertised as mint flavour however it has no flavour whatsoever . It is the closest thing to Oral B but not on par with it. Sadly I would not purchase again

update ! Ordo reached out to me in regards to my review above, they have taken on board my comments with a very positive attitude and have shown exceptional customer service in my case. Although this product did not work out for myself it is still a good alternative if you use PTFE dental floss. Thank you Ordo team for the resolution.

26 mei 2026
Logo Ordo

Antwoord van Ordo

Hi Mark,

Thank you for taking the time to leave your feedback.

We're sorry to hear that our Ordo Floss did not meet your expectations. We appreciate your comments regarding both the thickness of the floss and the mint flavour, and we understand that individual preferences can vary when it comes to flossing products.

Following your review, we were pleased to have the opportunity to discuss your experience directly and offer a resolution. We greatly appreciate the constructive feedback you provided, as it helps us to continually improve our products and better understand our customers' needs.

Whilst we're disappointed that our floss was not the right fit for you, we would like to thank you for giving Ordo a try and for engaging with us so positively throughout our correspondence.

Kind regards,

The Ordo Team

Beoordeeld met 1 van de 5 sterren

My package still hasn't arrived

My package still hasn't arrived. Ordered on the 26/05. And no option to see the status.

25 mei 2026
Logo Ordo

Antwoord van Ordo

Hi Hanna,

We are very sorry your order has not arrived. This has been checked and this has been shipped by ourselves but looks like this has got lost in transit. I can now see you have a new order processed and on its way to you. Apologies again for this.

Thankyou,

Ordo

Beoordeeld met 5 van de 5 sterren

Outstanding customer service and excellent product

Excellent customer service. I emailed Ordo asking about a cosmetic issue I had with the handle coating on my brush purchased last year. Sarah responded within 24 hours asking me to return my item for a replacement. I returned it on the Tuesday, emailing proof of postage, and had my new replacement toothbrush on the Saturday morning. That is gold standard customer service! The minor issue apart, this is the best electric toothbrush I have purchased. After using it for a few months my dental hygienist complemented me on how clean my teeth/gums were. And the price is far lower than so many other, not as good, alternatives.

19 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Been almost a week since ordering and…

Been almost a week since ordering and no sign of anything actually being delivered

23 mei 2026
Logo Ordo

Antwoord van Ordo

Hi Rylie,

We are very sorry for the delay with your delivery.
I can see this is currently in transit to you. If this hasn't been delivered by Thursday 4th June please do email hello@ordolife.com and someone will be more than happy to assist you with this.

Regards,

Ordo

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