Old Republic Home Protection Reviews 14.832

They are quick and responsive. Whenever I have filed a claim they have assigned a contractor immediately. Everything is automated and handled quickly.

I received information directly after I reached out

Anytime I have a problem with a pipe leak in my home. I will call Old Republic and they will get someone on the job asap. I am very satisfied with them.

The electrical contractor, Mr. Harvey, was prompt, courteous and knowledgeable.

I interacted with friendly and courteous individuals to fulfill my service request from beginning to end. Very convenient once online communication is set up.

They called quickly, came on time and were professional.

Good fast service. No questions and no hassel.

The quick response and hassle free process. Customer service was beyond reproach.

Great they came the next day put a new garbage disposal in and everything was perfect

Prompt response & fixed quickly. It was great.

Very professional. Was able to identify the problem immediately. Very thorough and knowledgeable.

The service person did a good job. The process just took too long with old republic ordering the parts.

They always fix the problem in a timely manner.

We called old republic, April 1st and put in a service request. They had a company contact us on April 6th. I actually came out on April 6th. He informed them that are ice maker. It was bad and had rotted the back of the refrigerator and the refrigerator need to be replaced. we've contacted old republic twice since then. And they still have not given us an answer. If they're going to replace our refrigerator it is now April 15th, and we get to clean water up every day. This is unacceptable. Since we have been a loyal customer of old republic for 12 years. And have only called on twice. For service request, this be in the second one.
we pay for the gold plan? And it is supposed to cover appliances. Very very very disappointed old republic!!! Well, I wanted to update this. After this review, Ashley from republic contacted me. She told me that they were going to replace my refrigerator then 2 days later, I had not heard anything again from old republic. They left me a voicemail Saying. Because the icemaker was not replaceable, because it was built into the refrigerator and the ice maker was leaking. That ruined the cabinet? And they do not cover the inner liner/ cabinet of the refrigerator
Which makes no sense to me. They can't fix the ice maker so long story short old republic
Is going to give me a whopping $250 to replace my refrigerator
I've been with republic for 12 years. I could not believe this being only time we've called upon them. And this is what happened. I will be canceling all Republic Services and looking for a new home warranty company. Very disappointed in old Republican. So all I can say, is, save your money and find Somebody Else to deal with. Horrible experience. 0 stars is to. Good for them!!!!

The technician came by diagnose. The problem explain it to my wife and fixed it then plus that plus courteous straightforward. Inpatient. From the time of the call to when the technicians called to schedule and get more background and details before comming out.Everything went seamless.

Its been over a month and I still haven’t been able to get an appointment with your contractor. Can’t you assign someone else?

The online diagnostic process was informative and gave great reminders. The process to initiate the service call was quick and seamless.
Jose and Icon Home Improvement were fast and informative. He shared what was going to happen and tested everything before leaving.

Very positive experience from start to finish. Requested service using the website and had an appointment next day. The HVAC was serviced and the technician was knowledgeable and helpful.