Originalfitwear Reviews 

Customer service is exceptional, quick and effective, product quality is very good. Will certainly be re ordering.

Super fast service and quality items.

The return policy for this company is intentionally vague, difficult to find, and impractical for international buyers. When ordering an item, their 100 Day Perfect Fit Guarantee states “ We make returns easy and stress-free. If your item isn’t the right fit, simply send it back within 100 days—no questions asked. Get 100% refund, size exchange or store credit.” However there is no link to the return policy or process on the order page, nor the sidebar areas - it’s hidden on the Help Menu at the bottom of the screen on a separate page.

After making an order in March, I attempted to initiate a return due to the size measurements on their site being inconsistent with the actual size of the garments.

Their customer service team shared that their return policy requires customers to cover the cost of the return to their Australian warehouse (although my items were sent from New York, USA). US mailing prices would have made this return to over $327. When asking for additional assistance or consideration, I was met with a reiteration of the return policy with no exceptions. The initial cost of shipment to my address was $8.

After more notes back and forth and sharing my concerns for their misrepresented sizing, financially inaccessible return policies marketed to international customers, I received a follow up of store credit for 2 items. After submitting another order, I learned the caveat of this credit did not cover shipping costs.

TL;DR:
Sizing: Incorrectly noted on site
Return Policy: Misadvertised and difficult to locate.
Customer service: At least followed up to concerns but provided subpar solutions.
Actual items: Pretty solid material and comfortable.

I love my new shorts
Perfect fit

Love very much the pants

Great quality clothes and prompt customer service! Ordered from Canada 🇨🇦
Stretches where it needs to and you can get any clothes in multiple colors!!

Good quality shorts, but would advise going a size up. I’m usually a large but probably should have ordered XL.

Initial issues with the wrong size sent out but customer service did sort it out. Thank you

Cris in Customer Support was very helpful and accommodating when one of my items didn’t fit as anticipated. Thanks so much for your support!

I’ve had a great experience with Original Fit Wear. The fit is excellent true to size and really comfortable and the quality of the clothing stands out right away.

Everything feels well-made and durable.
Delivery was fast, which was a nice bonus, and their customer service is top-notch. They respond quickly to any queries and are genuinely helpful.

Overall, a reliable brand with great products and service. Highly recommend!

I had some initial issues with the shipping but Cris was very helpful in getting a replacement sent and the shorts themselves are very comfy and look great.

I bought a pair of shorts and two training shirts in April ‘26. I was advertised to on instagram, website appeared UK, all prices in £s, and 100-day return policy. Order arrived to London in 1 week. All too small unfortunately and tried to return. Website said to email ‘info’ to initiate returns process. A day later got an email reply telling me the only way to return was to send the package to NSW Australia. No declared anywhere at point of sale or on their returns page. I’m now having to go via my credit card company to get a refund. They seem to be knowingly doing this, so beware.

I am a newer customer to Original Fit Wear; so far ordered 4 pair because I like the fit. On a recent order I mistakenly ordered the wrong size of one color of the 5" Base shorts. I contacted their customer service and was advised the order was already shipped. I was provided with 2 options; to return the shorts for an exchange. However sending the shorts back to Australia was cost-prohibitive; so option 2 was to receive a one-time credit to purchase a new pair, donate the XS pair to someone and tell about it; so here it is! I did in fact donate the XS pair to a friends teen who just started at the gym; he loved them! This made Original Fit Wear a true winner!

Great product and excellent customer service. The team was very responsive and professional in helping me with my order. I’m very satisfied with my experience with Original Fit Wear and would definitely recommend them!

Great service from Cris at Original Fit after I received the wrong size shorts. Sorted out in no time at all and very communicative customer service. Plus the shorts are great quality too!! I will be buying again from Original Fit. Keep up the good work guys!!!!!

I have bought quite a few times from Original Fitwear now. I started with their shorts, which I love and then tried some of their original fit t-shirts. They suit my body perfectly, being nice an fitted around my chest and back and arms. They just have a way of cutting garments and the fabrics they choose are quality.

I had cause to encouter Original Fitwear's customer service as well after a small hiccup with one of my orders (these things happen). Cris would not rest until the matter was satisfactorily resolved. I've had bad experiences with overseas online merchant before where they disappear when an issue arises or become obstructive. Having the opposite and such a positive experience with Original Fitwear has cemented my confidence in the brand

I absolutely loved the fabric of these shorts. They are very soft and comfortable. But what I liked most was the slim-fit cut—not too loose, not too tight; they really are excellent. Moreover, I had to make an exchange to adjust the sizing, and they were very responsive and helpful; they managed to resolve the issue without any problems. Cris is a really great guy great customer service. Thanks! I’m 6 ft tall and 220 lbs weight, and the 2XL was the perfect fit for me.

I really like the forest green shorts in small they fit great and look great . The customer service( Cris ) is responsive and I appreciate them addressing my size exchange concern . I also purchased the white shorts in medium . I’m 5 11 170 pounds and the small is my preferred fit . Overall these are really great looking shorts that make my legs look even better.

I purchased a pair of gym shorts from original fit wear.
They were without a doubt the best fitting and most comfortable shorts I have worn over many years of training. Their service and communication were first class. I was so impressed I ordered a second pair of shorts. Due to an ordering error on my part, I contacted customer support explained my mistake. I live in France however Original fit wear have been exceptional in helping me out and without doubt have gone the extra mile. I have no doubt that customers using Original fit wear will be pleased both with the product and their customer first attitude.

Great overall product, great communication from the company!