Superb customer service for a superb product. Darren helped me find the right insole solution, and gave me additional advice that I hadn’t thought to ask about. The Orthosole insoles I bought 5 years... Toon meer
Bedrijf heeft geantwoord
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The OrthoSole products are very professionally made. They offer flexibility for adjustments to suit either foot and are perfectly fitted for the odered size. I would recommend OrthoSole products witho... Toon meer
Bedrijf heeft geantwoord
Being a fibromyalgia suffer, especially in my feet, I find it difficult to find truly comfortable footwear, but flip flops are especially difficult! I’ve finally found the perfect pair for m... Toon meer
Bedrijf heeft geantwoord
The company is helpful, prompt and very responsive. The product is great. I am in my 60s and increasingly unable to walk as a result of a 40 year-old injury. I had exhausted physio and orthopaedic app... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
OrthoSole insoles provide the perfect fit, just for you. Learn more about our patented insoles and buy from our great range of customisable products online.
Contactgegevens
CM2, Chelmsford, Verenigd Koninkrijk
- 01245330425
- info@orthosole.com
- orthosole.com
4,5
Uitstekend
79 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Excellent trainers. The website was very easy to navigate.
The website was very easy to navigate.
It was delivered promptly and well packed.
30 juni 2025
Antwoord van OrthoSole
Thank you for your 5 star review! We are glad to hear that you have found our website easy to navigate. We appreciate you taking the time to leave us a review. 😁
I couldn't walk without orthosoles in…
I couldn't walk without orthosoles in my shoes! They give me so much lift and shock absorbing that my feet, knees and hips feel no pain. I love the fact that they are adjustable.
24 juni 2025
Antwoord van OrthoSole
Thank you a five-star review! We're thrilled to hear that you found our insoles helpful in relieving feet, knee and hip pain. It's wonderful to know that you love the adjustability of our products. 😁
A quality product
A quality product, delivered quickly. My max insoles have made my everyday life more comfortable
24 juni 2025
Antwoord van OrthoSole
We appreciate your five-star review! We're thrilled to hear that you consider our insoles to be of high quality. It's wonderful to know that our Max insoles have made your everyday more comfortable. 😁
High arch protection. My second pair of these narrow…
My second pair of these narrow orthosole inserts. Lightweight and perfect fit for my dance shoes.
Efficient order and delivery service too.
15 mei 2025
Antwoord van OrthoSole
Thank you for choosing OrthoSole. We appreciate you taking the time to share your review. We're thrilled to hear that our insoles are a perfect fit for your dance shoes. It's also fantastic to know that you found ordering and delivery to be efficient. 😁
Arrived on time
Arrived on time, This is the 2 pair of insoles I have bought they work great 👍
1 mei 2025
Antwoord van OrthoSole
Thank you for your 5 star review! We are glad to hear that you have found our insoles work great and that you are a frequent customer. We appreciate you taking the time to leave us a review. 😁
These are very good insoles
28 april 2025
Antwoord van OrthoSole
Thank you for your 5 star review! We are glad to hear that you have found our insoles to be very good. We appreciate you taking the time to leave us a review. 😁
So pleased with these!
Feels like my feet are being massaged with every step. They were very sore but are now very soothed!
8 april 2025
Antwoord van OrthoSole
Thank you for your 5 star review! We are glad to hear that you are pleased with our products and that they have helped sooth your feet. We appreciate you taking the time to leave us a review. 😁
Bought these soles a few weeks ago and…
Bought these soles a few weeks ago and must say they have helped enormously I suffer from Morton’s Neuroma and it’s very painful The ortho soles have realigned my feet to walk better and more comfortable in my shoes
22 april 2025
Antwoord van OrthoSole
Thank you for your 5 star review! We are glad to hear that our insoles have been beneficial especially by helping to alleviate the discomfort caused by Morton’s Neuroma. It is wonderful to hear that you have found them comfortable. We appreciate you taking the time to leave us a review. 😁
Ordered the max cushion for women
Ordered the max cushion for women, size 6,far too big and too wide. Really disappointed as they were recommended by my physio.
It would be useful to know, before buying, that you should go down a size, saving time and inconvenience
31 maart 2025
Antwoord van OrthoSole
We regret to learn that our insoles did not fit your shoes, especially after your physiotherapist recommended them. We typically advise choosing one size smaller than your shoe size; for instance, if you wear a size 6 shoe, we suggest our 5-5.5 insoles. On our website, you can find a Common Questions section that recommends selecting a smaller size for this insole to achieve a better fit. We apologize if this information was not easily accessible and for any inconvenience it may have caused. We sincerely appreciate your feedback, and we will ensure it reaches our product development team. 😁
I walk all day in my job
I walk all day in my job , these insoles really help me as I have flat feet , I replace them once a year when I get new work boots , they are worth every penny , Andrew chapman
18 maart 2025
Antwoord van OrthoSole
Thank you for your 5-star review! We're happy to know that our products have helped your flat feet, especially as you are on your feet all day. It makes us happy to hear that you say they are worth every penny. We appreciate you taking the time to leave us a review. 😁
Antwoord van OrthoSole
Thank you for your 5-star review! We're delighted to know that you say our insoles are a game changer and that you can't live without them. We appreciate you taking the time to leave us a review. 😁
Antwoord van OrthoSole
Thank you for your 5-star review! We're delighted to know that you have found our prices to be fair, and that you are happy with the delivery service. We appreciate you taking the time to leave us a review. 😁
As usual great service & swift dispatch
2 december 2024
Antwoord van OrthoSole
We appreciate your 5-star review! We're delighted to know that you are satisfied with our services and found them to be great while placing your order. 😁
Antwoord van OrthoSole
Thank you for your feedback! We are delighted to know that we were able to resolve the issue you were facing. 😁
Good item just over priced…. World peace !!!!
Great item very comfortable and easy to install just a shame they are expensive but overall I would buy anything else…
26 september 2024
Antwoord van OrthoSole
Thank you for taking the time to write us a review. We are glad you found our products comfortable. We will pass your valuable feedback on to our development team. 😁
Put the new soles into my walking shoes…
Put the new soles into my walking shoes and they proceeded to give me blisters in both heels.
10 september 2024
Antwoord van OrthoSole
We regret to hear that you feel our insoles have caused you to develop blisters. If you wish, you can always contact our customer service team by replying to your order confirmation email. Thank you for your valuable feedback; we truly appreciate your insights on our products. 😁
Really Great Product
Really easy to use website with help to select the right product. Quickly dispatched, great customer service. Product has helped correct my posture and gait easing the pain when walking and exercising. Thank you so much 🙏🏽
29 augustus 2024
Antwoord van OrthoSole
Thank you for choosing OrthoSole. We appreciate you taking the time to share your review. Your feedback means a lot to us. We're thrilled to hear that our product has enhanced your posture and gait, particularly during walking and exercising. It's also fantastic to know that you had a great experience with our customer service. 😁
Unique product & super customer service
Superb customer service for a superb product. Darren helped me find the right insole solution, and gave me additional advice that I hadn’t thought to ask about. The Orthosole insoles I bought 5 years ago are still going strong and are far more effective than competing products. Very helpful for my Morton’s neuroma and when standing in queues etc. The ability to adapt the level of support to different parts of each individual foot is unique. Highly recommend the compant’s product and service.
12 september 2024
Review zonder uitnodiging
Antwoord van OrthoSole
Thank you for choosing OrthoSole! We truly appreciate you taking the time to leave us a review. We're thrilled to hear that our products have outperformed other brands and have provided relief for your Morton’s Neuroma. It's wonderful to know that you enjoy their customizable features and would recommend them to others. We're also pleased to learn that our customer service met your expectations, and we will definitely share your positive feedback with our team.
I wore orthosole the first time in…
I wore orthosole the first time in 2018.
I am now on my second pair.
My first pair was the man's lite version and it held pretty good.
Quality wise is outstanding and the soles really helped with my feet pain.
My new order however are the man's thin with coloured black.
The one thing I don't like is the friction with the socks when you wear you wear your shoes. It becomes a bit difficult or rather uncomfortable as your socks are being pulled out against your toes because of the friction in between. You now habe to adjust your foot inside your shoes to address the socks which is almost impossible. Possible change the fabric to something more frictionless to allow for a similess foot entry into the shoe.
Thank you
13 augustus 2024
Antwoord van OrthoSole
Thank you for being OrthoSole customer. We are delighted to hear that you have found our insoles comfortable. Thank you for sharing your thoughts in a review; your feedback is invaluable, and we will share it with our development team.😁
Great customer service
Great customer service, speedy delivery and hassle free returns. Easy to navigate website plenty of information to help you choose the product that is most suited to your needs. Highly recommend Orthosole.
9 juli 2024
Antwoord van OrthoSole
It's great to know you found our customer service excellent, our services fast and hassle-free. We're also pleased to hear that you found our website user-friendly and that you would recommend us to others. We appreciate you taking the time to leave us a review. Thank you for your feedback. 😁
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