Products were exactly as described, packaged safely and posted very quick! Very happy with my purchase!! ☺️ My favourite shop to buy figures from! Thank you!!
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Lees wat reviewers zeggen
i visited this shop last month in norwich and the atmosphere was so nice everyone was friendly. i ordered the meowscarada model kit and oh my GOSH am i obsessed shes gorgeous and it came only in two d... Toon meer
Great range of products, figures, washi, collectables, plushies, gachapon, all sorts of things! Mainly imported from Japan, loads of things that are hard to find anywhere else too! They're super frien... Toon meer
Pre ordered item was about 3 weeks late based on the payment date but arrived on time just before Christmas as promised. Good communication via email and questions answered quickly.
Bedrijfsgegevens
Over Oshoppu
Geschreven door het bedrijf
oshoppu is a UK-based retailer that offers a one-stop-shop for kawaii stationery, toys, and other fun items, all imported directly from Japan. We pride ourselves on our extensive selection of high-quality and authentic products, and our commitment to exceptional customer service. With worldwide shipping available, oshoppu is the perfect destination for anyone looking to add a little fun and whimsy to their life.
Contactgegevens
Verenigd Koninkrijk
- hello@oshoppu.com
- oshoppu.com
4,8
Uitstekend
124 reviews
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I had a great experience with Oshoppu-…
I had a great experience with Oshoppu- they answered my questions so quickly and I received my item within 24 hours of ordering!
2 juli 2024
Review zonder uitnodiging
I adore ordering from this shop
I adore ordering from this shop, have done several times and will continue to come back and get kawaii goods that I can't easily get for a reasonable price anywhere else in the UK. I got an Usahana plushie here last time I ordered that was like double the price anywhere else to import from Japan. Don't hesitate to order here, they're one of the good ones!
15 juni 2024
Review zonder uitnodiging
It was SCAM!
It was SCAM!
Not send what was ordered.
Nit sent Return Shipping Label.
Forced to keep something I don't want , double more paid as cost on other platforms.
BAD Service,Bad experience!
24 juni 2024
Antwoord van Oshoppu
Customer misunderstood listing which was for a single item. PayPal suggested customer return the items as a solution to their issue, shipping label was outside of my control. Never had this issue before with thousands of sales of Gachapon and it’s a shame the customer didn’t feel the need to contact us directly and has only done so via PayPal and trustpilot.
Good shipping and it arrived safely
Good shipping and it arrived safely. The only problem I had was when one of my items was out of stock I was just refunded and not contacted. I would have chosen something else if given the option but would have liked an email that it was out of stock at lease
7 juni 2024
Really happy to get some frieren cards…
Really happy to get some frieren cards however I will say they are quite expensive here considering you can get a whole booster box for £33.
4 juni 2024
Great customer service
My order arrived quickly and was well packaged. When unfortunately some of it did not suit my needs, a return was arranged straight away and without issue.
23 april 2024
I love this shopp
I love this shopp. My order had some problem during the shipment, eventhough it was not her fault but she still sent me another one so i didn’t have to wait. The service and product are 10/10.
26 april 2024
Super Legit 10/10 would buh again
28 maart 2024
Not very efficient
It took nigh on two weeks to receive my order despite living in the same country, I sent two emails which weren't acknowledged let alone answered, and when I did manage to bring up an issue over Instagram, there was no satisfactory resolution offered
28 maart 2024
Antwoord van Oshoppu
Hello Andrew,
Your order was sent within our dispatch time of 7 working days, your email was responded to with a dispatch notification with full tracking details from Royal Mail within our stated response time of 48 hours. We mention in numerous places that this shop is currently run by one person and we also include shipping times in the confirmation email which is sent after you place an order. Our shipping times are currently this length to manage our extremely busy shop. We are taking steps to improve this and are also transparent about this via the instagram profile you visited.
I responded to your instagram message promptly and was unable to resolve as you ordered a blind picked item which was never promised as a complete set. We are unable to offer specific items for this as we don't always have a set amount of each figure. When you asked if you could have a replacement, I explained that this wasn't possible as it wasn't in stock. This item wasn't eligible for a refund either as you received it as part of a buy 5 get one free offer.
Many thanks,
oshoppu
Great service and products
25 maart 2024
Excellent
I always love everything I buy from Oshoppu. It never takes too long to arrive and is beautifully packed and a real treat!
14 maart 2024
Lovely lady running a lovely business…
Lovely lady running a lovely business and offering cute Japanese merch
29 februari 2024
Fantastic shop
I've made many purchases from this shop now and I'm always really happy with everything. The shop sells so many amazing items from Japan that you can't find anywhere else. Everything always arrives wrapped well and the items are of great quality. The owner is always lovely and helpful and I'll most definitely continue to shop here.
24 februari 2024
My new favorite place to shop from ! ❤️❤️❤️
The website is easy to navigate through and I found what I was looking for really quickly.My order was packaged beautifully and arrived with no damage. My mum had bought me a nendroid for my birthday and I couldn’t be happier with the purchase :) ❤️❤️❤️
23 februari 2024
I brought a Spy X Family mystery…
I brought a Spy X Family mystery bundle, I love everything in it and it is amazing value for money. The only downside is I would have liked a mixture of characters, all the items were of just the one. However that's the risk you take with a mystery bag. It arrived well packaged and within a reasonable timeframe.
17 februari 2024
Review zonder uitnodiging
Great shopping experience
Really unique shop, absolutely love all the Sanrio things! Really fast delivery and my daughter is obsessed with all her Cinnamoroll stuff!
6 februari 2024
Amazing customer service
Amazing customer service - I was sent a replacement for a damaged item very quickly (likewise, is correspondence fast) and all around prices are reasonable and very cute picks
6 februari 2024
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