OSOME Reviews 

I regret to say that my experience with Osome accounting software has been incredibly frustrating. After paying £1600, I expected a reliable tool, but I've encountered numerous issues.

Performance: The software is laggy and often unresponsive, making simple tasks feel cumbersome and time-consuming.

Customer Support: Interaction is primarily with chatbots that provide generic answers, leaving me feeling ignored. There's a lack of real human support to address my concerns, which adds to the frustration.

Functionality: The app frequently malfunctions, preventing me from accessing essential information or completing tasks.

Overall, Osome has not met my expectations. I feel let down by the service and support I received and hope improvements are made soon. I dont recommend this to anyone!

I’ve been highly impressed with Osome’s comprehensive business solutions. Their platform is intuitive, making it easy to manage everything from accounting to company incorporation in one place. The team at Osome is responsive and knowledgeable, which has been invaluable for my business. What I appreciate most is their attention to detail and the seamless integration of their services, especially in helping businesses stay compliant without hassle. Osome has significantly lightened the administrative load, allowing me to focus more on growing my business. Highly recommended for entrepreneurs looking for reliable, efficient, and user-friendly support!

I can’t express enough how grateful I am for the incredible service provided by Alif at Osome. He truly went above and beyond to handle my accounting needs, making what could have been a stressful process smooth and seamless. Alif's professionalism, attention to detail, and dedication to his clients set him apart. He is truly an expert in his field. If you’re looking for an accountant who genuinely cares about your business and will work tirelessly to get things right, I highly recommend Osome and, specifically, Alif. He is the man for the job! Thank you, Alif, for your outstanding work!

I would give 10 stars to the Osome team if I could. They helped me through my process from step one with absolutely everything, from registering the company to the opening business bank account and VAT request. They are extremely knowledgeable and fast with replying to my messages. I highly recommend them to everyone, I truly don’t have enough words to describe how satisfied I am.

Quick and accurate service without any issues my company incorporated by OSOME.

Highly recommended

Very informative and quick responding. Shela was great

Professional team

It is being a pleasure to work with Osome, their team is being a huge help to us and we really appreciate everything they do. Special thanks to Shela, who dedicated extra time to explain details and went the extra mile for us. Thank you!

Nica has helped me to resolve my query immediately

consistently great to work with - especially as a new business owner.

They kept us informed very often and provide clarification of all our enquires during the process of our closing business account. Very professional and helpful

Very easy to speak to someone and get the help needed

From a very simple company set up that took 10 mins with a normal company secretary. It took 5 hours and constant reminders and buggy software that doesn’t work.

Promises of refund after termination of service took 7 working days and still outstanding.
Will be filing a police report soon if they don’t fix it .
Engaged them at your peril.

BTW Reviews works both ways, If you see reviews that is between 5 stars and 1 Stars , you wonder why there is so much difference. The 5 Stars are the ones they posted themselves and the 1 Stars are the real ones.

Now they finally messaged me when I threaten a police report which I will finally do if I still don't get their refund.
Finally got my email from them promising me that it will be handled. Best part about the email was they claim they had not received my request for refund after 7 days and 3 confirmed WhatsApp messages that it will be handled.
Can you imagine if I had used them for my corporate secretary services?
Honestly I can’t imagine.

Btw their telephone number doesn’t work. Goes to voice mail.
Try calling them first before signing up . I made a mistake by trusting what they put on the website and fake reviews.

Finally got my refund after 20 days. What a painful experience.

Osome- a company with good concept and horrendous execution. Worse I have ever seen

I’m really happen with the service, they’re on job professionals who are up to date with their clients.
Thanks to Alif Rashid, Junior Accountant.

Great support and very easy to use. Everything of your business in one place

The absolute worst service. Say they are a professional accounting service which helps filing accounts. In my case they lost the UTR that HMRC sent to them and so never forwarded it to me. They charge EXTRA for every smallest thing after charging for a yearly service. They wanted to charge me £100 for a confirmation statement which I did my self for £34. They failed to provide any accounting software. All they did was provide an address for the company, which I get free from my new, real accounting service. Stay away. Worse than useless. They get in the way and profit from their own administrative errors.

Farha is a very good accountant and honestly I don’t normally leave reviews but for this, I had to. My accounting was a complete mess because of lack of organisation but she sorted it out, made sure stuff was filed promptly and on time and never failed to reply quickly so thank you!

Smooth operations when it comes to company tax returns. And very helpful when you do not understand something as they are happy to arrange a meeting to discuss.