Shockingly Bad! Enquired Through Email, Ignored, Then Called Them Multiple Times Before a Person In Another Country Answers & Says He Is Only Responsible To Pass The Message To Someone Else, Then He E... Toon meer
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Lees wat reviewers zeggen
This is a breath of fresh air — accounting the way it should be! Questions turn into solutions, almost instantly! No endless emails or tedious calls. Just a chat with a team that's actually focu... Toon meer
Bedrijf heeft geantwoord
I signed up, based on assurances on timelines. Every day, for almost 3 weeks, I've followed up. Clearly nothing has even been started. Then they asked me to contact their accounting department to g... Toon meer
We've been working with Osome for 3 years now. I want to thank the Osome accounting and reporting team. Their work is always professional. Even though I'm not an ideal client in terms of deadlines and... Toon meer
Bedrijfsgegevens
- Bedrijfskundige dienst
- ook in
- Accountant
- Accountantskantoor
- Accounting software bedrijf
- Belastingaangifte software
- Boekhouder
Geschreven door het bedrijf
Osome is a fintech company that automates financial administrative tasks for entrepreneurs — helping them focus on building their businesses and not on boring paperwork. We offer a suite of online services that automate routine admin tasks, such as; bookkeeping and accounting, tax filing, company formation, and registration. We have over 11,000 customers in 15 countries, and our team of over 200 employees is based in Singapore, London, Hong Kong, and Kuala Lumpur.
Contactgegevens
51 Eastcheap, EC3M 1JP, London, Verenigd Koninkrijk
- 020 3318 1326
- sales_uk@osome.com
- osome.com
3,3
Gemiddeld
669 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 31% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I am very happy with the service they…
I am very happy with the service they offering and with the way they do it.
They are answering all the questions and help to solve the problems.
10 juni 2024
Review zonder uitnodiging
Antwoord van OSOME
Hi Lorant, thank you so much for taking the time to leave us such a positive review! We're thrilled to hear about your great experience with our service. Your satisfaction is our priority, and we're delighted that we could meet your expectations. We truly appreciate your support. Warm regards, the Osome team.
Taking the hassle out of accounting
I've used Osome for nearly 18 months now and find it a really hassle free/great service. Onome my accountant has been brilliant to work with and is always fast with responses whenever you have a query. Highly recommend
10 juni 2024
Review zonder uitnodiging
Antwoord van OSOME
Hello Ryan, we're delighted to hear that you had a fantastic experience with us! Your kind words mean a lot to our team, and they serve as a great motivation to continue delivering excellent service. Thank you for choosing us! Stay Osome!
Excellent service offered by OSOME
The service offered by OSOME is absolutely flawless.
They have excellent responsiveness!
Each time I received the answers or help I expected as quickly as possible.
Well done !
10 juni 2024
Review zonder uitnodiging
Antwoord van OSOME
Hey Bernard, thank you for sharing your positive experience with us! We're so happy to hear that you enjoyed our service. Your satisfaction is what drives us, and we're grateful for the opportunity to serve you. If you ever need anything in the future, don't hesitate to reach out. Warm regards, the Osome team.
Always Helpful
I have used Osome services for about 10 months. Throughout that time the communication from Osome has been second to none. Reminders of things I had forgotten to do which was great. Unfortunately, I have had to close my company and Osome has helped me every step of the way. A big shout-out to Alif who has the patience of a saint. Would I, or will I, use Osome again? 100% yes. Thanks for everything to all at Osome.
3 juni 2024
Review zonder uitnodiging
Antwoord van OSOME
Hi James, thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us, and we're especially grateful for your kind words about Alif. We'll be sure to pass along your praise to him. Your satisfaction is our top priority, and we're grateful for your support. Warm regards, the Osome team.
Awesome service.
4 juni 2024
Review zonder uitnodiging
Antwoord van OSOME
Hey Dami, thank you for sharing your positive experience with us! We're so happy to hear that you enjoyed our service. Your satisfaction is what drives us, and we're grateful for the opportunity to serve you. If you ever need anything in the future, don't hesitate to reach out. Warm regards, the Osome team.
You are talking to a BOT
You are talking to a BOT, Everything takes 5 times to the time to do. The staff run around and don;'t do anything and they expact their tech to handle everything and it doesn't. This is the worst company I have ever dealt with, Get a company where you can talk to a person that knows what they are doing and not constantly communuicate with BOTS that say they are experts,
4 juni 2024
Review zonder uitnodiging
Antwoord van OSOME
Hi Anthony, we apologise for any inconvenience you've experienced. Our team is already in contact with you to address this issue. Your feedback is crucial, and we take it seriously so thank you for bringing this to our attention.
Warm regards, the Osome team.
⭐️⭐️⭐️⭐️⭐️ for Osome
Osome has been incredibly helpful and I have nothing but positive feedback. They're so efficient and there is always someone there to help. They also reply promptly, which is very helpful for sensitive or timebased issues. I would highly recommend them!
3 juni 2024
Review zonder uitnodiging
Antwoord van OSOME
Hey Jewelledme, thank you for sharing your positive experience with us! We're so happy to hear that you enjoyed our service. Your satisfaction is what drives us, and we're grateful for the opportunity to serve you. If you ever need anything in the future, don't hesitate to reach out. Warm regards, the Osome team.
Decent so far did what they need to and…
Decent so far did what they need to and do everything I ask and also dont push me around to do stuff online they do as I ask which I like
30 mei 2024
Review zonder uitnodiging
Antwoord van OSOME
Hello Alex, we're delighted to hear that you had a fantastic experience with us! Your kind words mean a lot to our team, and they serve as a great motivation to continue delivering excellent service. Thank you for choosing us! Stay Osome!
Feedback Accounting Services
While we appreciate your excellent HR accounting services, we've noticed recurring billing errors. Despite prompt corrections, the issue persists, impacting our client relationships. We urge measures to improve accuracy.
29 mei 2024
Review zonder uitnodiging
Antwoord van OSOME
Hi Fabio, thank you so much for taking the time to leave us such a positive review! We appreciate your feedback and will look into this to ensure your satisfaction. We truly appreciate your support. Warm regards, the Osome team.
Software company, not an accountancy
Took ages. Was told I could close my account after being assured they had everything I need. Had to do a lot of chasing. They missed deadlines. Then asked for lots more such as inventory reports. Couldn't access them after that. Didn't trust their expertise. It's a software company, not an "eCommerce expert" accountancy. Go somewhere else.
28 mei 2024
Review zonder uitnodiging
Antwoord van OSOME
Hi Callum, we're sorry to hear you're not happy with our service. We take reviews very seriously and we are aware someone from our team is currently in touch with you to hopefully find a speedy solution. Thank you.
Strike-off Delay Cause thousands of dollars bank charges
Disappointing experience with Osome. Poor service and constant changes in personnel accountants lead to mistakes and delays. Our strike-off process has been stuck for 1.5 years with no progress, resulting in unnecessary bank charges. Unreliable and inefficient service.
27 mei 2024
Review zonder uitnodiging
Antwoord van OSOME
Hi MKhoe, we take reviews very seriously and we're sorry to hear you're not happy with our service. If you email us at ukfeedback@osome.com our team will be able to directly get in touch with you and hopefully find a speedy solution. All the best, the Osome team.
Easy to use and very helpful!
24 mei 2024
Review zonder uitnodiging
Antwoord van OSOME
Hi Yen, thank you so much for taking the time to leave us such a positive review! We're thrilled to hear about your great experience with our service. Your satisfaction is our priority, and we're delighted that we could meet your expectations. We truly appreciate your support. Warm regards, the Osome team.
Spoke with Khalifa
Spoke with Khalifa, provided a very informative and an easy-to-talk conversation and left the call with a lot of value that I know aids my business.
24 mei 2024
Review zonder uitnodiging
Antwoord van OSOME
Hi Orville, thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us, and we're especially grateful for your kind words about Khalifa. We'll be sure to pass along your praise to him. Your satisfaction is our top priority, and we're grateful for your support. Warm regards, the Osome team.
Company set up
Very quick and smooth communication as well as set up of our company! Thank you Osome and staff.
21 mei 2024
Review zonder uitnodiging
Antwoord van OSOME
Hey Miriam, thank you for sharing your positive experience with us! We're so happy to hear that you enjoyed our service. Your satisfaction is what drives us, and we're grateful for the opportunity to serve you. If you ever need anything in the future, don't hesitate to reach out. Warm regards, the Osome team.
OSOME is Awesome
20 mei 2024
Review zonder uitnodiging
Antwoord van OSOME
Hi Kapil, thank you so much for taking the time to leave us such a positive review! We're thrilled to hear about your great experience with our service. Your satisfaction is our priority, and we're delighted that we could meet your expectations. We truly appreciate your support. Warm regards, the Osome team.
Have always found the staff to be super…
Have always found the staff to be super efficient in dealing with my company accounts and like the way they are always available should you need answers.
20 mei 2024
Review zonder uitnodiging
Antwoord van OSOME
Hello Bob, we're delighted to hear that you had a fantastic experience with us! Your kind words mean a lot to our team, and they serve as a great motivation to continue delivering excellent service. Thank you for choosing us! Stay Osome!
Great service!
19 mei 2024
Review zonder uitnodiging
Antwoord van OSOME
Hi Daria, thank you so much for taking the time to leave us such a positive review! We're thrilled to hear about your great experience with our service. Your satisfaction is our priority, and we're delighted that we could meet your expectations. We truly appreciate your support. Warm regards, the Osome team.
Service and support is good and staff
14 mei 2024
Review zonder uitnodiging
Antwoord van OSOME
Hey Albin, thank you for sharing your positive experience with us! We're so happy to hear that you enjoyed our service. Your satisfaction is what drives us, and we're grateful for the opportunity to serve you. If you ever need anything in the future, don't hesitate to reach out. Warm regards, the Osome team.
DO NOT USE OSOME
Never believe any review on this site. I have incorporated and used accounting service of Osome for multiple companies. The are THE worst possible service that you can use. They are not competition in the slightest. They take more than 6 months to prepare a report and are constantly changing staff. DO NOT USE THEM
15 mei 2024
Review zonder uitnodiging
Antwoord van OSOME
Hello Jesse, we apologise for any inconvenience you've experienced. Our team will be contacting you to address this issue. Your feedback is crucial, and we take it seriously.
Warm regards, the Osome team.
Echoing other 1-star reviews here
Echoing other 1-star reviews here, Osome has charged me in advance for services that they have not fulfilled. I have not received a useful response from them since I paid for the extra fees they've charged. They either ignore my message, or reply with a non-answer offering to "check on the situation". I am now worried this might be fraudulent.
3 mei 2024
Review zonder uitnodiging
Antwoord van OSOME
Hi A YHL, we take reviews very seriously and we're sorry to hear you're not happy with our service. If you email us at feedback@osome.com our team will be able to directly get in touch with you and hopefully find a speedy solution. All the best, the Osome team.
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