Super fast delivery however my fault as didn’t realise how tall the parasol is and that it wouldn’t fit into our base as too wide ! However we managed to sand it down to fit in and chopped off about 6... Toon meer
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The help advice and recommendations given when ordering was most helpful not pushy in any way.the delivery too was excellent -the driver brought the pallet into the entrance of the church. It was a p... Toon meer
Absolutely first class service. Ordered afternoon of day one, and the whole of the parasol delivered on day three. Easy instructions to put together. Delighted with the product and the price.
Delighted with the quality of the garden furniture. Ordered on Sunday pm, delivered Tuesday lunchtime. The absence of assembly instructions was a little disturbing but seemed fairly straightforward... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Sellers of Teak Garden Furniture based within the UK.
Contactgegevens
Ottena, 86-90 Paul Street,, EC2A 4NE, London, Verenigd Koninkrijk
- 020 33229194
- hello@ottena.co.uk
- ottena.co.uk
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Steamer Chair Cushion
I purchased a steamer chair cushion for my old steamer chair from Ottena, after having viewed many other websites for one, but not being able to find an exact fit.
I placed my order last Monday, the 24th June around lunchtime time and received my chair cushion 10am Wednesday morning the 26th June. Had I ordered before 12 o’clock Monday, I would have received my cushion on the Tuesday instead, but that was no fault of Ottena, just me being to slow of the mark.
An excellent service from this company from start to finish, and I have no hesitation in recommending them, or using them again for further purchases.
new parasol without a winder
i found great difficulty getting a new parasol as it was bigger than usual
couldn’t get one with a winder
the parasol would be great if we had a summer
i’m finding it difficult to put the bolt in place
but a very good service from the company
Great company to deal with
Very easy to order, efficient communications and very quick delivery. Excellent service all round.
Very impressed
I have not used Ottena before so I was a little apprehensive. I should not have worried. The delivery was on time, and the garden parasol was exactly as described. I'm very happy with the quality and materials. Very good all round.
Wooden table and chairs and a parasol
Have just received the orders and shame the order was all delivered together as we had to wait for the table and chairs. Besides that the table and chairs are lovely and very sturdy. Looking forward to using the table, chairs and the parasol.
Generally very pleased with some small reservations.
The parasol arrived quickly and was well packaged. I had bought it to replace one that was almost identical but unfortunately the fabric is much thinner. And there is no cleat to hold the rope when the parasol is raised. However it is a much nicer parasol than others in the market.
Good service at a good price!
Good website advertising a very good product. I purchased a wooden parasol which, although we have not used it yet, looks to be well built and fit for purpose. The packaging was excellent, the price competative and it arrived the next day. Good service.
Great product - shame about the courier company.
Excellent product. Fedex the courier company were not so good- they missed their delivery day/time even though they knew it was going to be delayed. No fault of Ottana.
i ordered a umbrella base
i ordered a umbrella base, not for an umbrella but for a bird feeder, and it came within days, extremely well made and with a little ingenuity from a neighbour the bird feeder fits love, i am very pleased with it.
Great product and service
Easy to order really prompt service, delivery on time within the allotted time period. Quality of the umbrella very good.
It came quickly
It came quickly. I was kept informed of delivery progress and product was as good as I had hoped
Ottena - for quality and service.
Ottena made buying a Bench a pleasurable experience from beginning to end. Telephone call answered by a fellow human being! Chat was informative, efficient - and friendly. Choice made, delivery was within days as promised, with a tel/call in advance to confirm date. I am delighted with the high quality of my Bench which is a prominent feature in my garden. Full marks in every respect - well done Ottena. Bill Ritchie
Great quality furniture and looks…
Great quality furniture and looks lovely in garden, very pleased with purchase .As we live Northern Ireland there was a delivery charge which we thought was quite expensive £70, and this is why we sadly feel we cannot give a five star review.
Good service
Love my large parasol
Love my large parasol
Classy wooden frame adds to its appeal.
Friends comment on its looks. 👍
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