Branch Insurance Reviews 

"Devin is a shining beacon of hope on even the darkest days! Our family was going through a series of unfortunate events, but Devin worked tirelessly to ensure that we found suitable insurance coverage. She is a valuable asset to your company and we are grateful for her dedication.""Devin is a shining beacon of hope on even the darkest days! Our family was going through a series of unfortunate events, but Devin worked tirelessly to ensure that we found suitable insurance coverage. She is a valuable asset to your company and we are grateful for her dedication."

Very professional and provide the good answers to my questions.

Since Branch was a new I was not certain about how smoothly things would go if I was to get into a car accident or if I need anything. Recently I was involved in a car accident, and Branch took care of the other party and me very fast. Unlike other insurance companies that makes you wait before they call you back, Branch is not like that when I called every time they would answer. I have to brag about James Duncan, he sounds like a sweet, genuine, down to earth type of guy, every time I called with a concern he would find out and get back with me within 20 mins the earliest or end of the day at the latest, the way he made me feel in making certain decisions and walking me through the process is one of the major reasons why I will stick with Branch. I hope don’t get into a car accident again but if I do I hope I get James again!

I signed up because they were a partner with my mortgage company and had a good reference. The initial rates were great, however, 6 months in my Auto rates went up by 50%. It's now a year and my homeowner policy is tripling and yet another significant increase in my auto policy even though I have never had a claim in my auto or homeowners policy. I will not be staying.

Branch almost triples my premium. I cancelled before the due date they gave me- yet they still took a premium. Now my escrow account is negative and it’s been a month waiting on their “check” to arrive. Impossible to speak to someone who doesn’t lie or give false information. Avoid this company like the plague.

Honest,helpful and reliable

Vanna is such a professional. She helped me get the perfect home insurance. She made me feel like she really cared about my concern. She was so patient and knowledgeable with me too. I needed that! I’m so happy that I have good home insurance!

Devon explained everything to me clearly. She made the process very easy. I was also pleasantly surprised with the savings.

Suzzie, reviewed all supplements with no bias and explained what was covered by the policy. We came to quick resolution and has been nothing but professional and courteous. I really enjoyed working with her.

Good morning,
My name is Tanya Wiseman and my husband's name is James Wiseman. What made our experience great was that we had Ms Suzzie Gilham . She was very comforting to talk to when I felt overwhelmed at times with the events that had occured with always kind words and words of encouragement. I was so troubled about everything and she was really our help for clarity in the process and very knowledgeable. She is truly Godsent and a blessing to my husband , my family and I. Ms. Gilham went above and beyond to make sure all our concerns were met and addressed and for that I am forever grateful for her in guiding us through some pretty tough things. We thank God for sending her our way and thank Branch insurance for having such a great person on their team such as Ms Gilham. Her service is greater than the top star that could be chosen and professionalism has been top tier,cream of the crop as well. Thank you so very much, Ms.Suzzie. May God continue to bless you and yours, the work of your hands and Branch insurance for having such a great person on their team in doing a superb job and job well done.

Sincerely,
Mr. and Mrs Wiseman

Don't waste your time with this so called insurance company! I had an auto policy that almost doubled in price when it was time to renew. I had NO claims. Then I filed a claim for my home. The out of pocket cost they quoted me was RIDICULOUS!

Good job! Thank you

My rate tripled upon renewal. No accidents, no tickets. Rate tripled.

Easiest experience looking for home owners insurance. Thank you!

Suzzie Gilham, Property Claims Specialist II was amazing. She answered all my questions with patience and enthusiasm. Her subject matter expertise on Property claims was exemplary. She offered wise pointers in navigating the confusing world of home insurance

Devin really helped me out of a tight spot. She found an insurance option that worked for me and I am so grateful for her assistance.

Quick and fast

The agent was very helpful and patient in helping me to understand and explore various options

Home insurance for the same address and the same home in 2022 - $2,700, 2023 - $3,400, renewal for 2024 - $8,600. The website doesn't have the ability for policy cancellation or to cancel auto-renewal. Maybe someone likes such a service? I don't.