We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

One of the best sites that I could use. People generally only write about bad reviews. But I am taking time to write a positive review. the reason being is outstanding customer they offered which gene... Toon meer

Beoordeeld met 1 van de 5 sterren

Dear Ourshopee Customer Support, I am writing to provide a final follow-up and attach the concrete proof regarding the poor communication, unanswered calls, and broken promises for my or... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Placed order 10th October, order was promised delivery on 15th, called 16th to follow up, was told two more days, called again 19th told two more days. Dont bother with them. Find someone else. All ot... Toon meer

Beoordeeld met 1 van de 5 sterren

One star is not enough to describe my experience! No customer service and don’t even bother calling the 04 number as no one answers tried for 3 days straight held on for 25min each time! Poor company,... Toon meer

Bedrijfsgegevens

  1. Elektronica en technologie

Informatie afkomstig van verschillende externe bronnen

Ourshopee Offering Easy Installment Plans, Free Shipping sections & Cash On Delivery options, Buy mobile, laptops, Home & Kitchen Appliances at best price in uae at ourshopee.com, emerging trusted online shopping website in UAE


Contactgegevens

1,8

Slecht

TrustScore 2 uit 5

83 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

1,8

Alle reviews

(83)

3 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

I ordered 5 items

I ordered 5 items. Only 3 were delivered. When asked about remaing 2 items delivery date. There was no reply. No one bothered to inform as to why only 3 items were delivered and when other 2 items will be delivered. Total unprofessionalism

5 april 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely terrible experience…

i had an absolutely terrible experience with Ourshoppee that I would never recommend to anyone. Ordering online was simple and quick, however I had issues with the order. From the very beginning, their customer support was non-responsive and completely unhelpful. I had an issue with my order and tried contacting them multiple times, but never received a response. To make matters worse, I never received any updates on my product. I had no idea when it would be shipped or delivered, as it was already over 10 days delay. To date no update or delivery. Generic BS response received from whatsapp customer service.
Overall, I was extremely disappointed with the service and experience provided by Ourshoppee

30 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I recently purchased from Ourshopee.com…

I recently purchased from Ourshopee.com and I must say, I am thoroughly impressed with the experience. The website was easy to navigate and find what I was looking for. The ordering process was straightforward, and I received my product within a day as promised.

Overall, I had a great experience with Ourshopee.com and would highly recommend them to anyone looking for some gadgets or Electronic items. The website is user-friendly, the ordering process is seamless, and the product is high-quality. I look forward to shopping with them again in the future!

9 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The worst company and customer service…

The worst company and customer service avoid at all cost!
I order from without checking the previous costumers reviews. I placed my order and received it but the product didn’t work out for me so instantly and kindly I contacted them to return and refund. However, they started to ignore my messages, emails and phon calling. They even questioned me why I opened the package and I was like how am I supposed to know if the device is working or not if I don’t open it. I told them that I tried it and within 24 hours I called them to return it. It’s in its original packaging. For six days now they were procrastinating and trying to make me give up on the case. They don’t answer the phone calling, emails or WhatsApp messages. Now I’m stuck with this device and I have to monthly pay for it. Their delivery service sucks they told me I’ll receive it by Friday but I had to wait until Sunday. Now I’m stuck with this insufficient device and I have to monthly pay for it

16 december 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid at all costs

Placed order 10th October, order was promised delivery on 15th, called 16th to follow up, was told two more days, called again 19th told two more days. Dont bother with them. Find someone else. All other positive reviews were made within 24hours of each other so I suspect them all to be fake. Wish I checked out here first before loosing my money.

20 oktober 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Items not delivered and they don't answer

I placed an order on 3rd Sep. I am still waiting for 2 items to be delivered. They do not answer emails. Their WhatsApp does not respond, their phone just goes to voicemail. Rubbish service. The goods are also not as shown. My grinder was a completely different brand and it was used before. The vibro belt came with no box, no packaging - just like that in the delivery bag. The other 2 items I am still waiting for and a different size phone screen protector was delivered!!! They don't care and it is really not worth buying from this company. They should be reported to the ministry and closed down!

3 september 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I would like to raise a complain about…

I would like to raise a complain about my experience in this online ourshopee company. I placed an order August 8, and expected to be deliver on August 13, as o was expecting this day. after several follow ups via emails, calls for no response. I am very frustrated about the service! Please do not trust this online marketing as they give you a head ache! Very poor service! Managers should look on this matter!

13 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This is a fraud company and cheating to…

This is a fraud company and cheating to the customer
I send my new mobile to repair it and its been 2 month ..10 days before they said now my mobile is OK even they are not delivering it..call/msg they will not responding
I already report a file to Dubai police
0544852259
Fraud cheater

8 maart 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

It’s fake seller

It’s fake seller , if you didn’t got your order the best way to get your money back is to rise a police case against them as the are fake company in uae

Please help others to not be stalled again by these shelters

4 maart 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

My order is late 2 weeks and I don't…

My order is late 2 weeks and I don't know if I'm going to get it. I'm trying to contact them but can't even reach them. I've sent emails and no response, I'm trying to call but can't reach to customer service.

24 februari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst after sales service

I ordered two PC components on 31 Jan with a delivery date of 5 Feb. On 5 Feb the order was not "Packed" yet. I sent several emails regarding the delay and only one was answered. Calling phone support was a nightmare. I gave up after holding for 33 minutes. Finally reached support and asked to have my order cancelled. This lead to more delays and the refund process is utter torture. I will NEVER buy from OurShopee com again. It's not worth the drama and effort.

5 februari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good

Package arrived two days ahead of schedule. everything was packed so well ...

25 januari 2022
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer