Outback Equipment Reviews 

Great service and very prompt with aftermarket support
Highly recommended for Outback and caravanning needs

Had a solar panel arrive with a smashed plastic corner. Panel was ok. Sorted it out logically with excellent continuity. Jordan is the GOAT.

Couldn’t speak highly enough about Dakota who’s helped me out over the last few weeks! Great range of equipment and very friendly helpful service!

Joel was great put in my claim he got it all sorted contacted the company to get my replacement and a very easy straight forward process, awesome customer service from him and outback equipment

You have been warned. Don’t deal with them. They list items online like they have them in stock but take over a month to ship. Look at all the previous reviews. Their customer service is shocking to deal with also. Items arrived with damaged packaging, won’t do refunds only store credits and then when you ship the items back to them as you received them, they charge a restock fee. Are you serious?? Do yourself a favour and shop somewhere else you’ll be better off.

I made a mistake when ordering a fresh up kit for my Thetford caravan toilet so I sent an email and Steph rang me back the next morning and rectified my mistake with no problems whatsoever. She was very polite and made it a very easy fix. So thank you very much Steph👏👏👏😀😀

Bought a Anti flap Kit, then wanted the bag added to the order well after I had already paid, Started a chat with Mitch on line, I Asked if I could get it added to avoid paying a 2nd freight charge, Mitch was super responsive and it only cost me an extra $2 in freight. he called and we finished the transaction over the phone - great service.

Awsome Service from Courtney. Managed to get the antiflap kit exactly how i needed it as the System wouldnt allow mixed colours. Will definitely. Had a poor expeirence in the past with a Kojack and Courtney has restored my faith in Outback Equipment. Thank you.

Good pricing, easy site to use, had trouble with my email but needn’t of worried Outback Equipment came through anyway and my purchase was delivered within the specified timeframe
Happy camper, will be using them again

I’ve purchased a number of items to fit out my camper van ,Mitch from Outback Equipment has been incredibly helpful. I will certainly deal with this company again

Great customer service -> was looking at a Rovex travel rod but needed to know if each of the 4 sections were <1m for an overseas trip coming up. Jordan responded quickly and took the time to measure each of the sections as even the manufacturer doesn't specify. Added bonus was the great price and low value free shipping. Thanks again.

Mitch was very friendly, and helpful promptly sorting my order collection and then going out of his way to try and find another product that I wanted. Made some good recommendations.

Hey there Outback team
A big shout out to Legend Jordan
What a great pleasure dealing with him even when he faced some tough supplier lead times, he always answered his emails and got straight to the point.
Well done mate
Defo be spending some more $ with your crew
Cheers for the great service
#Jordan the Legend

I had a problem when I placed an order via my phone and when I got the receipt it showed a different product to my order so I guess I Stuffed up somehow.
I got stressed as the order was going out almost straight away and I couldn't contact the office till the next day. I contacted the office and spoke to Mitch , a real person thank God and explained the problem he then helped sort out the issue and made sure I was getting what I wanted. I'm now one happy stress free customer and send many thanks to Mitch again for his great work and help. Brian ..30/10/2025

Shout out to Jordan for amazing service during a huge sale. Found a missing part and sent it on it ls was in record time. Great products also

Steph was very helpful and polite in identifying the product replacement I required.

Customer service is great and always good to deal with. But there shipping times are so unreasonable, over 5 business days since I ordered and still hasn’t been shipped

Great customer service. Jordan had the answers straight away and made it a smooth process to order over the phone.

Jordan made everything so easy.
Hope he tells me when I can get an Engel 30L drawer fridge!

Always great service from the team at Outback Equipment. Been buying gear from them for over 5 years now. Only once had a warranty issue, but that was quickly resolved by Joel.