Take care to note the delivery timeframe for anything you consider purchasing from this supplier. I have waited almost a month for a simple Andersen extension lead and a DO35 cap. Both very straight... Toon meer
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Lees wat reviewers zeggen
We had problems calling the company to ask a couple of questions about products in our cart before checking out. Several phone calls unanswered & timed out. Sent an email also as we were travelling. W... Toon meer
Company has a gr8 range of items relation to my caravanning needs whilst travelling Oz. Staff are helpful & friendly. When having a warranty issue with one product, this was reported & action wa... Toon meer
Bedrijf heeft geantwoord
We purchased some caravan gear from Outback Equipment in November 2023. Great prices and fast delivery. We have just been dealing with a warranty claim, which was made super easy by friendly and helpf... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane. We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission. Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure. We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey. We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip. Gear up. Get out.
Contactgegevens
1 Murdoch Circuit, 4110, Acacia Ridge, Australië
- 1300 854 185
- service@outbackequipment.com.au
- outbackequipment.com.au
3,6
Gemiddeld
450 reviews
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Super simple and fast customer support
I've purchased as a few things from outback equipment and everything has always gone easily to plan, even where some of my purchases have taken a while the communication is always good. I recently purchased something in error and had to reach out to support. Amy was able to fix my issue in no time at all, simply, painlessly and easily, great support!
17 november 2025
Review zonder uitnodiging
Antwoord van Outback Equipment
Thanks so much for your glowing 5-star review! We’re glad to hear everything has gone smoothly with your orders and that our communication has kept you in the loop. Wonderful to hear the team were able to sort out your issue quickly and easily. We really appreciate your support!
Found them very accommodating and…
Found them very accommodating and customer service was fabulous.
Will definitely buy again, thanks!
17 november 2025
Review zonder uitnodiging
Antwoord van Outback Equipment
Thank you for the fantastic 5-star review - we love getting feedback like this! We hope to see you again soon.
Great customer service
Great customer service I only had a small order, but the experience was great. Summer exceeded my expectations and was happy to try and help. Great range of products. In the world of online shopping you want to feel confident that you feel valued, I did.
Thanks again Summer.
13 november 2025
Review zonder uitnodiging
Antwoord van Outback Equipment
Thank you for the wonderful feedback! We’re so glad to hear your experience was a great one, even with a small order. Summer will be thrilled to know she exceeded your expectations. We’re happy you felt valued—that’s exactly what we aim for. Thanks again for your support!
dont buy online just another drop shipping store
estimated times shipping displayed on the website no where near accurate. slowest postage dont waste your money on express.
14 november 2025
Review zonder uitnodiging
Antwoord van Outback Equipment
Thanks for your feedback. We’re sorry to hear the shipping time didn’t meet your expectations, and we understand how frustrating that can be. We’ll review our displayed estimates to ensure they’re as accurate as possible. Please feel free to reach out to our team if you’d like us to look into your order further.
Huge thanks to Outback Equipment!
Huge thanks to Outback Equipment!
We had a minor issue with damaged packaging during transit, but Haley handled it brilliantly. Her response was immediate, and she went above and beyond to resolve the missing items. Her professionalism, friendliness, and willingness to help were outstanding – I honestly can’t recommend her highly enough!
Thanks again, Haley – you’re an absolute legend!
7 november 2025
Review zonder uitnodiging
Antwoord van Outback Equipment
Thank you so much for your amazing feedback! We’re sorry to hear there was an issue in transit, but it’s great to know Haley was able to jump on it quickly and get everything sorted for you. She’ll be thrilled to hear your kind words. We really appreciate the recommendation and your support—thanks again!
Top service
Top service, got it done quickly and smoothly. Cheers Jordan.
14 november 2025
Review zonder uitnodiging
Antwoord van Outback Equipment
Thank you for your 5-star review! We're thrilled to hear you're happy with our service and hope to serve you again soon! Cheers!
Incredible consumer support
We purchased a Smarttek water heater from Outback Equipment for our touring set up. Unfortunately the item was not fit for purpose and after attempting to communicate with Smarttek to get refund, we had no luck. Joel from Outback Equipment stepped in and took over communication to stand up for our consumer rights and was extremely helpful and supportive. We were very impressed with his communication and the effort he put into our case. I would highly recommend supporting this business as the consumer support is incredible if needed. Thanks again Joel!
3 november 2025
Review zonder uitnodiging
Antwoord van Outback Equipment
Thank you so much for your wonderful 5-star review! It’s always great to know that our warranty team could make the process seamless for you. We truly appreciate your feedback and look forward to serving you again in the future!
Great service from Joel
Great service from Joel
I had a warranty issue and emailed through the website. Got immediate reply and resolution with a replacement product ordered and on its way. No fuss just great service.
11 november 2025
Review zonder uitnodiging
Antwoord van Outback Equipment
Thanks for your fantastic 5-star review! It’s always great to know that our warranty team could make the process seamless for you. We truly appreciate your feedback and look forward to serving you again in the future!
Clear information in online catalogue. Quick communication on an item not in stock and giving details on when it will be available. Steph emailed reply on despatch times promptly. Thank you muchly.
Clear information in o
13 november 2025
Review zonder uitnodiging
Antwoord van Outback Equipment
Thanks so much for the 5-star review - we love getting feedback like this! We hope to see you again soon.
Great place to shop.Very friendly and helpful staff
Very friendly and helpful staff. Pointed out options and relevant add-ons
12 november 2025
Review zonder uitnodiging
Antwoord van Outback Equipment
Thank you for your wonderful feedback! We're thrilled to hear you're happy with our service and hope to serve you again soon!
Had a little dent in my awning im…
Had a little dent in my awning im guessing from shipping I sent an email and Jordan rang me back within 10 minutes and sorted it out great service 👍🏽
12 november 2025
Review zonder uitnodiging
Antwoord van Outback Equipment
Thanks so much for the 5-star review - we love getting feedback like this! We hope to see you again soon.
Great service
I have found that outback equipment are very responsive to my needs in particular, Courtney has been very helpful with my order so far and continues to be very approachable and courteous. I Highly recommend these people for your camping and 4x4 equipment needs.
11 november 2025
Review zonder uitnodiging
Antwoord van Outback Equipment
Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience with Outback Equipment. We’re grateful for your recommendation and look forward to supporting you with all your future camping and 4x4 needs.
Great to deal with and excellent…
Great to deal with and excellent customer service.
10 november 2025
Review zonder uitnodiging
Antwoord van Outback Equipment
Thank you for your wonderful 5-star review! We're thrilled to hear you're happy with our service.
Great Customer Service and Knowledge
I had originally ordered the Pro version of Bushwakka’s 270° awning, but Summer gave me a call to let me know there would be a supply delay from Bushwakka. She offered me the standard model at a great price as compensation and arranged immediate shipping so I’d have an awning for the break. Summer was very knowledgeable about the range and clearly explained the differences between models. Excellent customer service — big props to Summer!
10 november 2025
Review zonder uitnodiging
Antwoord van Outback Equipment
Thank you so much for sharing your experience! We’re thrilled to hear that Summer was able to assist you and make sure you were set up in time for your break. We take great pride in providing clear communication and flexible solutions, and it’s wonderful to know that came through. We’ll be sure to pass your kind words on to Summer — she’ll really appreciate the recognition! Enjoy your new awning, and we hope it serves you well on all your adventures.
Appreciate the communication
Summer explained there was going to be a lengthy delay on the item I ordered. Instead of leaving me in the dark she took the time to call and gave me a few options and now I’m basically going to have the item I ordered before I go away this year, and I even received a credit as a thank you.
Refreshing for a business to be so transparent with their customers, will absolutely buy from them again!
10 november 2025
Review zonder uitnodiging
Antwoord van Outback Equipment
Thank you for taking the time to share your experience! We’re so glad to hear that Summer kept you informed and helped find a great solution so you’d have everything ready in time for your trip. We really value transparency and communication, and it’s wonderful to know that it made a difference for you. We truly appreciate your support and look forward to helping you again in the future.
Clearview don’t make it easy.
Quite a mess was created when I tried to buy some Clearview mirrors for my Ford Ranger. Wrong mirrors were sent and had to be returned, no one’s fault just bad communication, most likely by me, but with great respect and patience by Jordan and the team it was finally sorted. Well done.
10 november 2025
Review zonder uitnodiging
Antwoord van Outback Equipment
Thanks for your patience and understanding! We’re glad Jordan and the team could get everything sorted for you in the end. Enjoy your new mirrors, and we really appreciate the kind words!
The worst company I have ever dealt…
The worst company I have ever dealt with, they tell U they have it in stock to get your money then don't answer emails or calls, us being another business now have lost business
10 november 2025
Review zonder uitnodiging
Antwoord van Outback Equipment
Thank you for your feedback, we’re really sorry to hear about your experience — that’s certainly not the level of service we aim to provide. We take feedback like this seriously and would appreciate the chance to make things right. Please reach out to us directly at service@outbackequipment.com.au, and we’ll do everything we can to resolve the issue as quickly as possible.
Jordan was super helpful and friendly…
Jordan was super helpful and friendly on the phone, sorted out my order no problem.
10 november 2025
Review zonder uitnodiging
Antwoord van Outback Equipment
Thank you for your wonderful review! We're thrilled to hear you're happy with our service.
Excellent customer service from…
Excellent customer service from Courtney. Was able to help with my product inquiry which resulted in a customized order, processing and shipping over the phone very easily.
7 november 2025
Review zonder uitnodiging
Antwoord van Outback Equipment
Thanks so much for the glowing 5-star review - we love getting feedback like this! We hope to serve you again soon.
Easy and pleasant shopping experience.
I rang up to check on stock. Courtney was very helpful and after confirming there was one remaining on the computer, checked it was physically there.
She then processed my purchase over the phone.
Thanks Outback Equipment for getting me out of a tight spot!
7 november 2025
Review zonder uitnodiging
Antwoord van Outback Equipment
Thank you for your wonderful review! We're thrilled to hear you're happy with our service.
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