Outback Equipment Reviews 

449
TrustScore 3.5 uit 5

3,7

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Take care to note the delivery timeframe for anything you consider purchasing from this supplier. I have waited almost a month for a simple Andersen extension lead and a DO35 cap. Both very straight... Toon meer

Beoordeeld met 5 van de 5 sterren

We had problems calling the company to ask a couple of questions about products in our cart before checking out. Several phone calls unanswered & timed out. Sent an email also as we were travelling. W... Toon meer

Beoordeeld met 5 van de 5 sterren

Company has a gr8 range of items relation to my caravanning needs whilst travelling Oz. Staff are helpful & friendly. When having a warranty issue with one product, this was reported & action wa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We purchased some caravan gear from Outback Equipment in November 2023. Great prices and fast delivery. We have just been dealing with a warranty claim, which was made super easy by friendly and helpf... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kampeerwinkel
  2. Bootonderdelen leverancier
  3. Buitensportkleding- en uitrusting

Geschreven door het bedrijf

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane. We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission. Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure. We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey. We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip. Gear up. Get out.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

449 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 50% van zijn negatieve reviews beantwoord

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3,7

Alle reviews

(449)

286 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Had to ring Outback this morning…

Had to ring Outback this morning regards to a blackjack mini i brought on line he sorted it out very quckly very professional regards Ken Whithead

27 november 2025
Review zonder uitnodiging
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Antwoord van Outback Equipment

Thank you for your wonderful review! We're thrilled to hear you're happy with our service.

Beoordeeld met 5 van de 5 sterren

I ordered the wrong controller

I ordered the wrong controller as a Xmas present for my daughters car sent an email as I was stressing , email was returned straight away by a lovely lady Steph , within 2 mins problem was solved and fixed . Thankyou Steph for your quick response

27 november 2025
Review zonder uitnodiging
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Antwoord van Outback Equipment

Thanks so much for your 5-star review! We’re glad Steph was able to sort things out quickly and take the stress out of the mix-up. We’ll be sure to pass on your thanks — she’ll really appreciate it!

Beoordeeld met 5 van de 5 sterren

Very happy with the response

Very happy with the response from Steph. I ordered 2 covers and a tracking number was sent but nothing happened. I contacted support and Steph found that it was on order. She also changed the colour of the cover on my enquiry. Well done!

27 november 2025
Review zonder uitnodiging
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Antwoord van Outback Equipment

Thanks for the great feedback! We’re glad Steph was able to sort out the tracking issue and update your order so quickly. We’ll be sure to pass on your kind words — we hope to serve you again soon!

Beoordeeld met 5 van de 5 sterren

Thanks Steph.

Steph provided excellent advice & support during our phone conversation whilst ordering Clearview mirrors. Very helpful & pleasant. Thanks Steph.

27 november 2025
Review zonder uitnodiging
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Antwoord van Outback Equipment

Thanks so much for the 5-star review - we love getting feedback like this! We hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Quick postage to regional Qld

Quick postage to regional Qld. Shout out to Courtney for her great customer service!

25 november 2025
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Antwoord van Outback Equipment

Thanks so much for the glowing 5-star review - we love getting feedback like this! We hope to see you again soon, cheers!

Beoordeeld met 5 van de 5 sterren

Great Service Outback Equipment

Great service, much appreciated. A special shout out to Talei who assisted in getting our items to be quickly processed, dispatched and delivered interstate, after a short delay in receiving the goods at their warehouse. I really appreciated being able to make contact and get helpful responses in a timely manner. Thank you!

26 november 2025
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Antwoord van Outback Equipment

Thank you for your wonderful 5-star review! We’re so glad to hear our team could assist, and we’ll be sure to pass your kind words on to Talei. We appreciate your patience during the delay and are glad everything reached you smoothly. Thanks again for your support!

Beoordeeld met 5 van de 5 sterren

Thankyou, really needed this new battery!

Really needed this new battery before going on a trip and the team made sure the battery got to me on time. Thankyou really appreciate it

26 november 2025
Review zonder uitnodiging
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Antwoord van Outback Equipment

Thank you for your wonderful 5-star review! We're thrilled to hear you're happy with our service.

Beoordeeld met 5 van de 5 sterren

great experience with outback equipment…

great experience with outback equipment !!!
Especially Talei from customer service side with constant emails back and forth and making sure my delivery will be dispatched in time!! Absolute legend !! Thanks again Talei

25 november 2025
Review zonder uitnodiging
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Antwoord van Outback Equipment

Thank you so much for your amazing review! We’re thrilled to hear you had a great experience with Outback Equipment. Talei will be over the moon to know her efforts made a difference. We appreciate your support and look forward to helping you again in the future!

Beoordeeld met 5 van de 5 sterren

The Service I received from Steph and…

The Service I received from Steph and the Team was 5 Stars, a prompt reply to my issue which was received and actioned within 24 hours.

24 november 2025
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Antwoord van Outback Equipment

Thanks so much for the 5 star review - we love getting feedback like this! We hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Mitch was fantastic

Mitch was fantastic. So helpful and rang back to confirm as well. Could not be happier. Cheers Mitch. Regards. Ian.

24 november 2025
Review zonder uitnodiging
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Antwoord van Outback Equipment

Thanks so much for the 5 star review - we love getting feedback like this! We hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Steph was super helpful!

Steph was super helpful! Outback Equipment is a great company.

21 november 2025
Review zonder uitnodiging
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Antwoord van Outback Equipment

Thank you for your wonderful 5-star review! We're thrilled to hear you're happy with our service.

Beoordeeld met 5 van de 5 sterren

Very good fix up my problem will…

Very good fix up my problem will definitely be back thanks 😊 thanks

20 november 2025
Review zonder uitnodiging
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Antwoord van Outback Equipment

Thank you for your glowing review! We're thrilled to hear you're happy with our service and hope to serve you again soon!

Beoordeeld met 5 van de 5 sterren

Customer Service

I was a bit unsure after making an online seat cover purchase for my Landcruiser but a quick call to the customer service line had it all sorted. Jordan from Outback Equipment followed up my enquiry and sent me the information I was after in no time at all. Great service and gives me the confidence to shop with Outback Equipment again in the future. Cheers Jordan.

20 november 2025
Review zonder uitnodiging
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Antwoord van Outback Equipment

Thanks so much for your review! We’re glad our team were able to help get everything sorted quickly. Great to hear you’re feeling confident shopping with us—we appreciate it! Cheers!

Beoordeeld met 5 van de 5 sterren

Great service

Great service, I had a holding credit and when I rang to order something Courtney was very friendly and courteous and the transaction was completed immediately. Have always received goods on time and in perfect condition.

20 november 2025
Review zonder uitnodiging
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Antwoord van Outback Equipment

Thanks for the wonderful 5-star review! We’re glad the team were able to get everything sorted so smoothly. It’s great to hear your orders always arrive on time and in perfect condition. We really appreciate your support and hope to serve you again soon!

Beoordeeld met 1 van de 5 sterren

Do not buy anything from this company

Do not buy anything from this company. It’s been over a month and they still can’t even tell me when my fishing reel will be delivered. 3 different people have contacted me and not one person has an answer for “where is my reel”. This is a scam business. Do not buy from them.

19 november 2025
Review zonder uitnodiging
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Antwoord van Outback Equipment

We’re really sorry to hear about your experience, and we understand how frustrating it is to wait this long without clear updates. This definitely isn’t the level of service we aim to provide. We’d like to investigate what’s happened with your order and get you accurate information as quickly as possible. Please reach out to our customer service team with your order number so we can look into this urgently and work on a resolution for you. Thank you for bringing this to our attention.

Beoordeeld met 5 van de 5 sterren

Extremely helpful staff

Extremely helpful staff. Nil problems encountered when returning an item. Highly recommended.

19 november 2025
Review zonder uitnodiging
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Antwoord van Outback Equipment

Thanks so much for the 5 star review - we love getting feedback like this! We hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Great Service

Great Service today and very helpful in placing my order. Thanks Mitch.

17 november 2025
Review zonder uitnodiging
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Antwoord van Outback Equipment

Thank you for your wonderful 5-star review! We're thrilled to hear you're happy with our service.

Beoordeeld met 2 van de 5 sterren

This is by far the worst company i've…

This is by far the worst company i've dealt with in regards to shipping. They get your money and then dont ship out your goods for atleast a week sometimes more because they need to wait on the stock to arrive from suppliers. In some cases they will even tell you a week after you've paid your money and item should be on the way that they cant supply as its out of stock! The most rubbish company, i will never buy through them again!

17 november 2025
Review zonder uitnodiging
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Antwoord van Outback Equipment

We’re really sorry to hear about your experience and appreciate you taking the time to share this feedback. Delays like the ones you’ve described are not the standard we aim for, and we understand how frustrating it is when expectations aren’t met. We’d like to look into what happened with your order and see how we can make this right. Please feel free to reach out to our customer service team so we can assist you directly. Thank you for bringing this to our attention.

Beoordeeld met 5 van de 5 sterren

Super simple and fast customer support

I've purchased as a few things from outback equipment and everything has always gone easily to plan, even where some of my purchases have taken a while the communication is always good. I recently purchased something in error and had to reach out to support. Amy was able to fix my issue in no time at all, simply, painlessly and easily, great support!

17 november 2025
Review zonder uitnodiging
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Antwoord van Outback Equipment

Thanks so much for your glowing 5-star review! We’re glad to hear everything has gone smoothly with your orders and that our communication has kept you in the loop. Wonderful to hear the team were able to sort out your issue quickly and easily. We really appreciate your support!

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