The hose is great, especially as it can extend so I can reach the other side of our garden & when finished, it retracts back to its original length. No messy task having to rewind it & when done, it... Toon meer
Bedrijf heeft geantwoord
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I have bought many products from Outdoor Toolbox and without fail every single time I have had a wonderful experience. Occasionally I have had a small problem with a hose fitting .. it is replaced i... Toon meer
Bedrijf heeft geantwoord
3in1 Cordless Grass Mower- Arrived in specified time. Easy to assemble, though instructions were sketchy. Works really well on our small townhouse yard. BUT battery lasts only 20mins before needing an... Toon meer
Bedrijf heeft geantwoord
The Tangle-Free Garden Hose is top-notch in terms of quality impressive. I had an issue with my hose nozzle, and when I reached out their customer service, They promptly sent me a replacement at no ex... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Outdoor ToolBox is your go-to destination for top-quality outdoor tools and accessories, trusted by over 50,000+ Aussies & Kiwis. We pride ourselves on offering the best prices to our customers, with fast, free delivery on every order. Our innovative products are backed by a 100-day risk-free trial, ensuring 100% customer satisfaction. Based in Adelaide and driven by a passion for outdoor adventures, we’re committed to enhancing your outdoor experience with eco-friendly, chemical-free solutions. Discover why Outdoor ToolBox reviews are glowing—shop with us today and experience excellence, loyalty, and value in every product. Connect with us for exclusive offers and insights. Business Hours: Monday-Friday, 9:00 AM - 6:00 PM Phone Numbers: +61 8 7092 0892 (AU) +64 9 802 3024 (NZ)
Contactgegevens
91 King William St, 5000, Adelaide , Australië
- +61 8 7092 0892
- support@outdoortoolbox.com.au
- outdoortoolbox.com.au
4,5
Uitstekend
217 reviews
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Great small tool
I'm happy with the battery operated chain saw and so far it has worked well. Easy to operate and clean after use.
4 september 2024
Review zonder uitnodiging
Antwoord van Outdoor ToolBox
Thank you so much for your feedback, Ali! We're thrilled to hear that you're happy with your battery-operated chainsaw and that it's been easy to operate and clean. If you ever need any assistance or have further questions, feel free to reach out. We're here to help, and we're glad the chainsaw is making your tasks easier!
Goods arrived nicely on time and well…
Goods arrived nicely on time and well packaged.
4 september 2024
Review zonder uitnodiging
Antwoord van Outdoor ToolBox
Hi Terence! Thank you for your feedback. We're glad to hear that your order arrived on time and was well-packaged. We strive to ensure a smooth delivery experience, and it's great to know we met your expectations. If you need anything else, don't hesitate to reach out!
Paid Aug 20th
Paid Aug 20th, got email saying on way Aug 22nd, another email today Sept 4th stating "I noticed you've had a few weeks to try our products and I'd love your feedback!" Order is due del today. If you're using Aramex I'd expect the delay but it "appears" to be Aust Post. Parcel coming from Syd/Adl doesn't take this long. I'd be very interested to know the reasons behind delay, thank you
4 september 2024
Review zonder uitnodiging
Antwoord van Outdoor ToolBox
HI Jenny,
Thank you for bringing this to our attention, and we apologize for the delay. It’s understandable that you’d expect the parcel to arrive sooner, especially with it shipping domestically. While we aim for timely delivery, there are occasional delays outside our control, whether it’s with Australia Post or other logistics issues.
I'll look into the status of your order and provide an update as soon as possible. We appreciate your patience, and thank you for reaching out to let us know!
Quality products
Quality products. Professionally handled website with ease of access and prompt,positive response from customer service. Thoroughly recommend to all.
21 augustus 2024
Review zonder uitnodiging
Antwoord van Outdoor ToolBox
Thank you so much for your wonderful feedback, Gail! We're thrilled to hear that you’re happy with the quality of our products and found the website easy to navigate. Our team takes pride in delivering prompt and positive customer service, and it's great to know that this resonated with you. We truly appreciate your recommendation and look forward to serving you again!
The 6" hand chainsaw is so easy to use
The 6" hand chainsaw is so easy to use. I am 72, widow and capable of doing garden chores. This little saw has helped me so much for pruning and removing limbs from trees. Great product.
10 augustus 2024
Review zonder uitnodiging
Antwoord van Outdoor ToolBox
Hi Lyn,
Thank you for taking the time to share your experience with our 6" hand chainsaw. We are thrilled to hear that it has been such a valuable tool for you in your gardening endeavors.
It’s wonderful to know that the chainsaw has made your pruning and limb removal tasks easier and more manageable. We always strive to create products that enhance our customers' gardening experiences, and your feedback is incredibly encouraging.
If you have any further suggestions or need assistance with anything else, please don’t hesitate to reach out. We’re here to help!
Wishing you many more enjoyable gardening sessions.
Warm regards,
Ana
Company has great tools
Company has great tools, unfortunately using Aramax as delivery of goods is another thing. My order was spent out there next day, Aramax took over a week do deliver it sat in the Gold Coast for a week. As it was a father's day present didn't even get a chance to check it out.
29 augustus 2024
Review zonder uitnodiging
Antwoord van Outdoor ToolBox
Hi George! Thank you for your feedback. We’re glad to hear you’re pleased with our tools. We apologize for the delivery issues you experienced with Aramax. We understand how important timely delivery is, especially for special occasions like Father’s Day. We’ll take your comments into account as we review our shipping partners to ensure a better experience in the future. If there’s anything else we can do to assist or if you have any further concerns, please let us know.
A wee game changer.
I purchased a wee chainsaw to make pruning a little easier for my wife's knuckles and my sanity, it's a grand performer, does exactly as advertised, a worthwhile investment. I would advise anyone to also purchase extra chains at the same time (just in case).
10 juli 2024
Review zonder uitnodiging
Antwoord van Outdoor ToolBox
Hi Dale! Thank you for sharing your experience! We're glad to hear that the chainsaw is making pruning easier and is living up to your expectations. It’s great to know that it’s proving to be a valuable investment. We appreciate your suggestion about purchasing extra chains—it’s always a good idea to have spares on hand. If you have any other questions or need further assistance, feel free to reach out!
Chainsaw Gem
This little chainsaw is absolutely amazing. It's so easy to use and cuts through everything. I don't have to wait for my husband to get out the big chainsaw to cut down stuff, I can do it myself. I would highly recommend this product.
15 augustus 2024
Review zonder uitnodiging
Antwoord van Outdoor ToolBox
Thank you so much for your wonderful review, Anne! We're thrilled to hear that you're enjoying the chainsaw and finding it so easy to use. It’s great to know it’s making your tasks easier and more convenient. We appreciate your recommendation and are delighted that you’re satisfied with your purchase. If you need any further assistance or have any questions, feel free to reach out!
A good unit but there were no…
A good unit but there were no instructions in the box
27 augustus 2024
Review zonder uitnodiging
Antwoord van Outdoor ToolBox
Thank you for your feedback, Jeff. We’re glad to hear you find the unit to be of good quality. We apologize for the inconvenience of not having instructions in the box. Please contact our customer support team at support@outdoortoolbox.com.au, and we’ll be happy to provide you with the necessary instructions and any additional assistance you may need.
Good product
Good product, works well and promptly delivered. Do you also do chains for an 8" blade?
18 augustus 2024
Review zonder uitnodiging
Antwoord van Outdoor ToolBox
Thank you for your positive feedback! We’re glad to hear that the product works well and that you received it promptly. Unfortunately, we don’t offer chains for 8" blades at this time. We only have chains available for 6" blades. If you have any other questions or need further assistance, please let us know!
Excellent
Fast online service with a seamless transaction for tools that matched the description and are equally excellent to use...highly recommend
29 augustus 2024
Review zonder uitnodiging
Antwoord van Outdoor ToolBox
Thank you so much for your kind words and positive feedback!
We're thrilled to hear that you had a great experience with our online service and that the tools met your expectations. Your recommendation means a lot to us. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out.
everything was as it should be!
everything was as it should be, as ordered, delivery was in a reasonable time, price was discounted and product is of good quality.
23 augustus 2024
Antwoord van Outdoor ToolBox
Hi Barry! Thank you for taking the time to share your experience. We’re delighted to hear that everything was as expected, from the order and delivery to the quality of the product and the discounted price. If you need any further assistance or have any questions in the future, please don’t hesitate to reach out.
The louvred pergolas & Keter Storage Boxes
The louvred pergolas and the Keter 270 litre storage boxes are great. Everything arrived quickly and packaged well. Recommend Trade Tested.
20 augustus 2024
Antwoord van Outdoor ToolBox
Hi Tina! Thank you for your great feedback! We’re delighted to hear that the louvred pergolas and Keter 270-litre storage boxes met your expectations and that everything arrived quickly and well-packaged. We appreciate your recommendation and look forward to serving you again in the future.
Mini chainsaw,
This little saw my husband uses as a marker when cutting large logs. He says it is better than using pencil.
28 augustus 2024
Review zonder uitnodiging
Antwoord van Outdoor ToolBox
That’s an interesting use of the saw! It’s great to hear that your husband finds it more effective than using a pencil for marking large logs. If you have any more tips or need assistance with anything else, just let us know!
Don't know product hasn't arrived
27 augustus 2024
Review zonder uitnodiging
Antwoord van Outdoor ToolBox
Hi Kevin! We apologize for any inconvenience. Could you please provide us with your order number so we can check it out? Thank you!
Mini chainsaw
I bought the mini chainsaw and am very happy with the product and have recommended it to a friend. Have also just ordered the mini leaf blower.
16 augustus 2024
Review zonder uitnodiging
Antwoord van Outdoor ToolBox
Thank you for your wonderful feedback! We’re thrilled to hear that you’re very happy with the mini chainsaw and appreciate you recommending it to a friend. We’re also excited to see that you’ve just ordered the mini leaf blower! If you have any questions about your new order or need assistance with anything else, please don’t hesitate to reach out. We’re here to help!
Easy to put together
Easy to put together, light weight and long battery life. Surprisingly works well for my small lawn
26 augustus 2024
Review zonder uitnodiging
Antwoord van Outdoor ToolBox
Hi Michelle! Thank you for your feedback! We’re delighted to hear that you found the product easy to assemble, lightweight, and that it has a long battery life. It’s great to know it’s working well for your small lawn. If you have any further questions or need assistance, feel free to reach out.
The service was prompt and efficient
The service was prompt and efficient. I needed a little help with the installation but otherwise great. Both products work well. Great products.
22 augustus 2024
Review zonder uitnodiging
Antwoord van Outdoor ToolBox
Thank you for your feedback! We’re pleased to hear that the service was prompt and efficient, and that both products are working well for you. We're glad you were able to get the help you needed with the installation. If you have any more questions or need further assistance, please don’t hesitate to reach out.
Great experience
Easy order, goods arrived on time. Goods are as described and great quality
23 augustus 2024
Review zonder uitnodiging
Antwoord van Outdoor ToolBox
Hi Susan,
Thank you for your positive feedback! We're delighted to hear that your order arrived on time and that you're satisfied with the quality of the goods. If you need any further assistance or have any questions, feel free to reach out. We're here to help!
Outdoor ToolBox - Helpful and friendly
I didn't receive a tracking number for my order until I contacted the company. Once I emailed them, Angel was very helpful and my order arrived a few days later.
As a nearly 70yo woman who isn't too comfortable using electrical equipment, I found the rechargeable backpack spray a bit confusing to assemble with the limited information in the manual. Eventually I found information and pictures online and got there in the end. I haven't used the sprayer yet but am now confident that it will do a good job and that the company will be helpful with any problems that may arise.
I would shop with Outdoor ToolBox again.
22 augustus 2024
Review zonder uitnodiging
Antwoord van Outdoor ToolBox
Hi Sue,
Thank you for sharing your experience with us. We're glad to hear that Angel was able to assist you and that your order arrived promptly afterward. We appreciate your feedback regarding the rechargeable backpack sprayer's assembly instructions and are pleased that you were able to find the information you needed online.
We understand that using new equipment can be daunting, especially with limited instructions, so it's great to hear you're now confident with it. Should you have any questions or need further assistance when you start using the sprayer, please don't hesitate to reach out—we're here to help.
We're delighted that you would consider shopping with Outdoor ToolBox again, and we look forward to serving you in the future.
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