Ordered a Joules jacket which arrived promptly but unfortunately didn't fit. The returns process was simple, I was able to arrange for Royal Mail to collect the next day, they supplied the label and a... Toon meer
Bedrijf heeft geantwoord
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I received a new pair of wellies that had a very small leak in them. Aside from that they were the most comfy wellies I’ve ever had - easy to put on and take off, lightweight, warm and grippy in the m... Toon meer
Bedrijf heeft geantwoord
Great service, fast delivery and very happy with my purchase. I bought my Barbour jacket cheaper than I could find it anywhere else - fabulous!! I would definitely recommend purchasing from Out of the... Toon meer
Bedrijf heeft geantwoord
A gorgeous Barbour Sweatshirt, another order from this brilliant company. Amazing quick delivery, Highly recommended. I will definitely return for more items. They have a massive selection of beautif... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Specialising in stylish country clothing & footwear online.
Contactgegevens
Buckshaw Village, PR7 7JN, Chorley, Verenigd Koninkrijk
- 01772 977321
- customerservice@outofthecity.co.uk
- outofthecity.co.uk
4,9
Uitstekend
527 reviews
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Great price, quick delivery - very efficient
Great price, quick delivery, very much as expected
Only knocked a star because item didn’t come in the usual plastic bag that Barbour clothes are packaged in
Would definitely recommend
15 april 2026
Very good quality and fast delivery to…
Very good quality and fast delivery to my office perfect
14 april 2026
Really easy to shop with and got a…
Really easy to shop with and got a great discount on a classic piece. Quick delivery too Thanks!
12 april 2026
Antwoord van Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Excellent experience
It was first time I purchased from this company.I was very surprised how smooth it went.I am very pleased with my purchase.Thank you so much
12 april 2026
Antwoord van Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Excellent Customer Service
Ordered a Joules jacket which arrived promptly but unfortunately didn't fit. The returns process was simple, I was able to arrange for Royal Mail to collect the next day, they supplied the label and a refund was issued as soon as they received it back. Prices were highly competitive and they offer a good selection of quality clothing. Wouldn't hesitate to use them again
31 maart 2026
Antwoord van Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Antwoord van Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Antwoord van Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
I received a new pair of wellies that…
I received a new pair of wellies that had a very small leak in them. Aside from that they were the most comfy wellies I’ve ever had - easy to put on and take off, lightweight, warm and grippy in the mud so I was reluctant to move to another type of welly. So I contacted Out of the City and they asked me to send them back to investigate them. To my surprise, I was given the choice of a refund or replacement pair. I chose a replacement pair without hesitation! I’ve just received delivery of them and and so happy with the service and constant communication I had from them. Thank you so much! I just need it to rain now!
13 april 2026
Review zonder uitnodiging
Antwoord van Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Antwoord van Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Antwoord van Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
This was a gift
This was a gift, product is lovely, food price, and quick delivery, packed good, in a nice presentation box, lovely as this was a gift.
8 februari 2026
Antwoord van Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Antwoord van Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Excellent customer experience
Excellent customer experience. A seamless online ordering process and quick delivery. Thank you!
24 maart 2026
Antwoord van Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Antwoord van Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Very fast delivery
Very fast delivery, better than buying from the brand itself. Happy to support a small business.
29 maart 2026
Antwoord van Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Superfast delivery and a great product…
Superfast delivery and a great product thank you
21 maart 2026
Antwoord van Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Excellent service,price and delvery.
28 maart 2026
Antwoord van Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Goods as advertised and their online…
Goods as advertised and their online portal is simple and straightforward to use, will be using them again in the future.
26 maart 2026
Antwoord van Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Great service
Great service, from order to delivery, nicely packed and in perfect condition, i would have no hesitation in re-ordering and recommending
26 maart 2026
Antwoord van Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Antwoord van Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
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